Travel Agent
Tauchreisen Lorenc
Keywords
Skills
Virtual Assistance
Secretary
Administrative support
Correspondence in English and German
Customer service
Reservation agent
Booking agent
Internet research
Social media management
Translation English – German
Secretary
Administrative support
Correspondence in English and German
Customer service
Reservation agent
Booking agent
Internet research
Social media management
Translation English – German
Project history
04/2012
-
12/2017
Responsible for: Planning, booking and managing billing for custom and fully
chartered land based and liveaboard trips for individuals and groups.
Negotiating terms and pricing with existing and new partners.
chartered land based and liveaboard trips for individuals and groups.
Negotiating terms and pricing with existing and new partners.
10/2011
-
03/2012
Dive Center Manager
Dream Divers Gili Trawangan
Responsible for: Overseeing daily operation of the dive center. Scheduling staff
and boat activities, Supervising Instructors, Boat crew and office staff. Managing,
reporting and communications to the head office.
and boat activities, Supervising Instructors, Boat crew and office staff. Managing,
reporting and communications to the head office.
12/2010
-
09/2011
Sales & Marketing Manager
Oman Dive Center
Responsible for: Front and back office staff management. Establishing
operational procedures for customer bookings, billing and tour operator
interactions. Developing reports to General Manager and accounting department.
operational procedures for customer bookings, billing and tour operator
interactions. Developing reports to General Manager and accounting department.
03/2009
-
11/2010
Resort Manager
North Bali Divecenter; North Bali Beach Cottages & Spa
Responsible for: Overseeing daily operation of resort and dive center, guiding
and teaching divers, supervising all staff, managing guest relation. Administering
bookings, resource utilization and generating profit/loss reports for owner.
and teaching divers, supervising all staff, managing guest relation. Administering
bookings, resource utilization and generating profit/loss reports for owner.
09/2007
-
02/2009
Travel Agent
Schoener Tauchen Natur- und Erlebnisreisen
Responsible for: Consulting and booking diving trips for individual clients.
Examining new contracts with partners and entering pricing in the system.
Examining new contracts with partners and entering pricing in the system.
01/2007
-
08/2007
Receptionist and Divemaster
Oman Dive Center / Extra Divers
Responsible for: Daily scheduling of the boat trips and diving courses for guests
staying at the resort and local guests. Managing bookings by email and phone.
staying at the resort and local guests. Managing bookings by email and phone.
01/2006
-
12/2006
Marketing Assistant, Wildlife Expeditions
Karibikreisen
Responsible for: Calculation and pricing for the catalogues, updating website
Negotiating contracts with hotels in the Southern Caribbean.
Supporting and communicating with tour operator and travel agents in Europe.
Negotiating contracts with hotels in the Southern Caribbean.
Supporting and communicating with tour operator and travel agents in Europe.
06/2005
-
11/2005
Receptionist & Divemaster Trainee
Extra Divers Marsa Alam
10/2004
-
05/2005
Office clerk
Scout's Place & Saba Divers
02/1999
-
09/2004
Receptionist, Service Manager
Fit Plus/ Elixia Fitness & Wellness Clubs
08/1998
-
01/1999
Assistant Front Office Manager
Raeter Park Hotel
07/1997
-
07/1998
Receptionist
Hotel Seeschloesschen
08/1991
-
06/1997
Apprentice, F & B Secretary
Rhoen Park Hotel
Local Availability
Open to travel worldwide
Available generally remote but also worldwide for projects lasting 1 to 6 months.
