Profileimage by Fernando Piyal Programme Manager, Programme Manager, Program Manager from BergischGladbach

Fernando Piyal


Last update: 16.06.2020

Programme Manager, Programme Manager, Program Manager

Graduation: not provided
Hourly-/Daily rates: show
Negotiable rate
Languages: German (Limited professional) | English (Native or Bilingual) | French (Limited professional)


SAP Project management Program & Project Management Logistics Supply Chain


ERP, SAP, cloud, HANA, integrator, Sharepoint, Sharepoint 2013, MS, data centre, Trinidad, PRINCE2, ITIL, SAP R3, P2P, MS Office, databases

Project history

09/2018 - 03/2020
Programme Manager (eCom and Logistics)
Brooks Running
Reporting to the Director of Supply Chain and Operations for Brooks Running, EMEA. Brooks EMEA has
set its self an ambitious growth target, to be achieved by 2022. The primary driver for the
forecasted growth is to gain market share from Brooks´ direct competition both B2B and B2C. Brooks
is and further; expanding it´s product portfolio, improving it´s quality end to end, providing the
customer a more ´intimate´ product experience and addressing the specific needs of both B2B and B2C
customers. In order to meet the forecasted growth as well as higher quality expectations, the Brooks
EMEA organization will need to go through a transition in order to deliver the promise to the

My specific scope of work includes;
* Develop a business case for the programme to drive B2C sales specifically.
* Manage an RFQ process to find a 3rd party logistics provider
* Supplier selection and contractual negotiations.
* Solution options for eCom platform
* Set-up a programme of work between the new provider and Brooks
* Manage and coordinate a programme in both organizations to deliver a state of the art
warehouse operations for Brooks
* Review and recommend improvements to drive B2C volumes.
* Route cause analysis to identify quality issues in the organization and put remedial measures
in place.
* Organisational re-design to ensure that processes are optimized and to negate duplicate effort
and to aid communication, responsibility and accountability.
* Implement strategy to drive eCom volumes - partnerships, customer experience, pricing,
solutions, etc.
* Migrate the business from existing 3rd party logistics provider to the new provider.
* General consulting to the S&OP director for EMEA.

01/2015 - 07/2018
Programme Manager
DHL Supply Chain
Reporting into the Managing Director of the finance division my role was to migrate existing
systems, people and processes (business change) to a new operating model utilizing a cloud-based SAP
S/4 HANA system. The scope of work included the set-up of the programme of work incl. PID, Business
case, planning, project team, solutions integrator on-boarding and the management of the programme
from end to end and handover to BAU.

Typical activities, scope of work include ;
* Clear statement of the scope, objectives and strategy to be adopted.
* Project approval and set-up.
* Project planning, team structure and project management infrastructure.
* Set-up target operating model
* As-is analysis and gap analysis.
* Revised planning and strategy as needed to get from as-is to the to-be target model.
* On-going programme management, manage risks, issues and progress against plan.
* Project pilot and roll-out strategy
* Hand over to BAU

03/2014 - 12/2015
Programme Manager
DHL Supply Chain
Accountable for the end to end management of a project to deliver a Sharepoint based solution to
support the optimization of warehousing and transport within DHL supply chain globally. The
Operations Maturity Model (OMM) is an industry leading programme to optimize and standardize the
operations within the warehouse and in the transport functions.

* Manage the end to end deliver of the programme from solution inception to implementation and
handover to BAU.
* Work with the operational business to define requirements and manage the delivery of the
requirements in a web based software solution.
* Migrate existing functionality from Sharepoint 2013 to MS SQL.
* Manage the external 3rd party supplier to deliver the software solution.
* Liaise with the corporate data centre operation to implement and embed the solution including the
definition of SLA´s and provision of support.
* Financial management of the suppliers including contract negotiation.
* Programme setup and drive continuous improvement.

06/2013 - 01/2014
Program Manager
Accountable for the initiation and delivery of all functions for this start-up e-commerce company
based in Germany.
* Creation of a business plan.
* Secure seed funding.
* Technology platform creation.
* Design and implement Business operations and business functions.
* 3rd part supplier management.

02/2012 - 06/2013
Portfolio Manager Catalise PLC
Caribbean Airlines
Manage the highly political and highly sensitive closure of the incumbent airline (BWIA) of this
Caribbean island nation and in parallel, effect the start up of a brand new airline, Caribbean
* Provide leadership and guidance at a time of turmoil for all the incumbent airline staff.
* Initiate and manage multiple programs of work to close down and to start up a new airline.
* Build a capable and functional team that would own and manage change in the new airline.
* Process and organizational design.
* 3rd party supplier management incl. SAP, Boeing & HP.
* Build a platform (people, process, systems) to enable profitable and sustainable growth.
* Manage project budget of $12M .

11/2010 - 01/2012
Program Manager, Connected Health
Alere Inc
Accountable for managing the end to end delivery of remote healthcare management solutions for heart
failure and anti-coagulation for UK, Germany and France.
* Program set-up and initiation to PRINCE2 standards.
* Manage the global program team located in the US, Germany, France and the UK.
* Manage 3rd party suppliers in Asia and Scotland.
* CE marking and FDA approval.
* Overall program management and to ensure quality and deadlines are met.
* Manage and participate in an initiative to gain EU funding.
* Line manager for 8 solutions engineers.

09/2009 - 10/2010
Senior Project Manager
Amadeus IT Group
Accountable for the end to end scope to deliver a travel management solution (AGM) to Brazil and the
wider LATAM market
* End to end project management to PRINCE2 standards.
* Manage procurement process to find a solution partner in LATAM.
* Management of the matrix organization across; France, Belgium, Germany, Colombia and Brazil.
* Manage and participate in solution design.
* Service level management utilizing ITIL as a standard.
* Liaise with the customer in Brazil to ensure that all expectations are met and to ensure
continued engagement.

01/2009 - 09/2009
Program Manager
CityLink Ltd
Tasked with managing the integration of CityLink and the recently acquired Target Express.
* Program set-up to PRINCE2 standards.
* Analysis of the current situation (OPS, Finance, Commercial) in both CityLink and Target Express.
* Draft a set of recommendations as to how the company could be integrated with a supporting
business case.
* Present proposal to the CityLink board.

10/2007 - 12/2008
Program Manager
DHL Express
Manage the complete delivery of a process and solution to reduce billing errors for DHL Express in
* Project initiation to PRINCE2 standards.
* Manage matrix organization consisting of 3rd party suppliers in the UK and India and internal
teams in the UK, Czech Republic and Holland.
* Process analysis and solution design.
* Define service level management needs using ITIL as a standard.
* Manage project budget of €9.3M

12/2000 - 06/2002
Senior Project Manager
* Deployment Manager accountable to manage the implementation (people, process, systems) of the
euro for 11 member states. (Jan 1998 to Dec 2000).
* Project manager accountable for the development and deployment of a new customer numbering format
for all countries across the globe. (Jan 1997 - Jan 1998)

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