Microsoft SharePoint Technical Consultant, Lead & Subject Matter Expert (Microsoft 365 & Azure)

►Help define enterprise wide SharePoint online governance and enforce compliance of all development. 
►Analyze and review business requirements to determine where SharePoint could be leveraged. 
►Provide guidance to the business owners on the site structure and creation of reusable content. 
►Develop components of applications on SharePoint online. 
►Provide 3rd level support on the components and applications developed.

        
Client Project / Account: SGS Gulf Limited - ROHQ
Feb 2018 – December 2018
Industry: Inspection, Verification, Testing and Certification Company
Role: Contractor – SharePoint Consultant
Responsibilities:
-    Developed and implemented Exchange-Rates Application used by Finance Department.
-    Developed and implemented Security Papers Application used by  Facility Department.
-    Developed and implemented HR-Employee Movement Application used by HR Department.
-    Developed and implemented Capex Bundle Application used by Global Procurement Department.

• Provide Level 3 Support for SharePoint Online environment for over 25,000 users and
• Extend help on some project deliverables. These included custom development around:
forms, workflows, SharePoint (apps and automations), and Yammer as well as Azure
Apps.
• Plan and manage work request/task fulfilment based on priority.
• Analyse business requirements and translate into specifications, system designs, process
flows and acceptance criteria.
• Resolve issues that affect work request scope, quality, schedule, budget, and resources.
• Designs, develops, and tests the application. Develops training material for the
application.
• Manages work effort efficiently and effectively. Deliver work on time.
• Provides working recommendations to resolve identified issues.
• Develops deep knowledge of a functional and technical area.
• Acknowledged as Application Subject Matter (SME).

Projects:
► Client Project / Account: Qantas Airways
Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and
international destinations.
Apr 2016 – Feb. 2018
Industry: Aviation
Role: Contractor – Application Support Developer / Consultant
Responsibilities:
Provide Level 3 Support for SharePoint Online environment for over 25,000 users and Extend help on
some project deliverable. These included custom development around: forms, workflows, SharePoint (apps
and automation), and Yammer as well as Azure Apps.

My Roles and Responsibilities includes:
•    Lead development team for custom development requests - change and enhancements
•    Lead run and support team providing Level 2 and 3 Support for SharePoint 2010 custom collaboration portal, web applications, other custom applications and business processes for over hundreds of thousands of users across the globe.
•    Deliver planning, reporting, resourcing, estimations, risk management and technical design through to code level.
•    Line management and personal development of the development and run and support team including one to one meetings and performance reviews.
•    Mentor and coach the both teams to improve quality, output and productivity.
•    Build and maintain a cohesive internal/external team providing technical leadership and mentoring to the team and champion technical innovation within systems.
•    Stay hands on by writing code, unit test, building re-usable components, performing code reviews, diagnosing system issues and developing technical documentation and provide Level 3 to escalation point support. 
•    Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
•    Improves operations by conducting systems analysis; recommending changes in policies and procedures. (as Service & Change Coordinator)
•    Provides information by collecting, analyzing, and summarizing development and service issues.
•    Build and deploy product releases, document and update build notes and installation guides. (Build Master).
•    Deliver projects and continuous improvement enhancements through to release in collaboration.
•    Acknowledged as Application Subject Matter (SME) and Application Architect to all applications we developed, maintained and transitioned.

My Roles and Responsibilities includes:
•    Lead development team for custom development requests - change and enhancements
•    Lead run and support team providing Level 2 and 3 Support for SharePoint 2010 custom collaboration portal, web applications, other custom applications and business processes for over hundreds of thousands of users across the globe.
•    Deliver planning, reporting, resourcing, estimations, risk management and technical design through to code level.
•    Line management and personal development of the development and run and support team including one to one meetings and performance reviews.
•    Mentor and coach the both teams to improve quality, output and productivity.
•    Build and maintain a cohesive internal/external team providing technical leadership and mentoring to the team and champion technical innovation within systems.
•    Stay hands on by writing code, unit test, building re-usable components, performing code reviews, diagnosing system issues and developing technical documentation and provide Level 3 to escalation point support. 
•    Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
•    Improves operations by conducting systems analysis; recommending changes in policies and procedures. (as Service & Change Coordinator)
•    Provides information by collecting, analyzing, and summarizing development and service issues.
•    Build and deploy product releases, document and update build notes and installation guides. (Build Master).
•    Deliver projects and continuous improvement enhancements through to release in collaboration.
•    Acknowledged as Application Subject Matter (SME) and Application Architect to all applications we developed, maintained and transitioned.

Software Engineering professionals work across the Service Delivery Life Cycle to analyze design build, test, implement and/or maintain multiple system components or applications for Accenture or Accenture client

My Roles and Responsibilities includes:
•    Develops software solutions by studying information needs; conferring with users; studying       systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
•    Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
•    Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
•    Prepares and installs solutions by determining and designing system specifications, standards, and programming.
•    Improves operations by conducting systems analysis; recommending changes in policies and procedures.
•    Protects operations by keeping information confidential.
•    Provides information by collecting, analyzing, and summarizing development and service issues.
•    Accomplishes engineering and organization mission by completing related results as needed.
•    Supports and develops software engineers by providing advice, coaching and educational opportunities.

Software Engineering professionals work across the Service Delivery Life Cycle to analyze design build, test, implement and/or maintain multiple system components or applications for Accenture or Accenture client

My Roles and Responsibilities includes:
•    Develops software solutions by studying information needs; conferring with users; studying       systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.
•    Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
•    Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
•    Prepares and installs solutions by determining and designing system specifications, standards, and programming.
•    Improves operations by conducting systems analysis; recommending changes in policies and procedures.
•    Protects operations by keeping information confidential.
•    Provides information by collecting, analyzing, and summarizing development and service issues.
•    Accomplishes engineering and organization mission by completing related results as needed.
•    Supports and develops software engineers by providing advice, coaching and educational opportunities.