Telemarketing Agent
UPC
Keywords
Skills
CRM, databases, database, Word, Excel, Microsoft Outlook, Access, E-mail, Microsoft Word, Sales and Negociating skills, Persuasive
Project history
04/2019
-
06/2020
1 year and 3 months Bucharest | Sales | IT / Telecom
Contacting current and potential customers in order to sell products and services according to planned
campaigns. Contacting clients or potential clients for the good development of contracts. Providing information
according to the criteria submitted by the client and according to the conditions submitted by the superior.
Issuing and sending e-mails, faxes, letters at the request of clients assigned to campaigns. Checking the
veracity and correctness of the information entered in CRM, databases, etc. Completing a complaint form
upon notification of the client specifying the reason for the complaint. Using and updating the database of
clients with information and requirements about old / new or potential clients, communicated by them. Using
computer programs: Word, Excel, Microsoft Outlook, Access, CRM etc. Use of fax, copier, company software,
telephone, E-mail, internet. Following and proposing the way to solve the different aspects appeared in the
daily activity. Transmitting directly to the manager the information regarding: notifications and / or complaints
of any nature. regarding the relationship between the client Directly signaling to the manager any irregularity
noticed in the development of a project Acquiring the personal standards, the notions of communication and
behavior valid within any department of the company.
Contacting current and potential customers in order to sell products and services according to planned
campaigns. Contacting clients or potential clients for the good development of contracts. Providing information
according to the criteria submitted by the client and according to the conditions submitted by the superior.
Issuing and sending e-mails, faxes, letters at the request of clients assigned to campaigns. Checking the
veracity and correctness of the information entered in CRM, databases, etc. Completing a complaint form
upon notification of the client specifying the reason for the complaint. Using and updating the database of
clients with information and requirements about old / new or potential clients, communicated by them. Using
computer programs: Word, Excel, Microsoft Outlook, Access, CRM etc. Use of fax, copier, company software,
telephone, E-mail, internet. Following and proposing the way to solve the different aspects appeared in the
daily activity. Transmitting directly to the manager the information regarding: notifications and / or complaints
of any nature. regarding the relationship between the client Directly signaling to the manager any irregularity
noticed in the development of a project Acquiring the personal standards, the notions of communication and
behavior valid within any department of the company.
08/2018
-
10/2018
Sales Represantative
TG Amazon Team SRL
3 months Bucharest | Sales | Commerce / Retail
Advising clients in order to select products.
Mercantization of products.
Issuing invoices.
Meeting the target set by the management.
Preparation of reports on the sales situation, competition, new trends on
market, potential customers.
Tracking the collection of orders and the proposal for granting eventual ones
discounts or deferred payments for loyal customers.
Execution of any other dispositions given by the direct hierarchical superior or by
its superiors in carrying out the company's short-term strategies
within the limits of observing the legal basis
Advising clients in order to select products.
Mercantization of products.
Issuing invoices.
Meeting the target set by the management.
Preparation of reports on the sales situation, competition, new trends on
market, potential customers.
Tracking the collection of orders and the proposal for granting eventual ones
discounts or deferred payments for loyal customers.
Execution of any other dispositions given by the direct hierarchical superior or by
its superiors in carrying out the company's short-term strategies
within the limits of observing the legal basis
Local Availability
Only available in these countries:
Romania
