Amazon Customer Chat and Technical Support Representative
Skills
Amazon FBA, SEO, Shopify, chatbot, Web Development, data entry, encoding, Google, Blogger, Photoshop, Trello, MailChimp, Asana, Slack, Highrise, Basecamp, Zoho, Salesforce, Volusion, Freshdesk
Project history
09/2020
-
09/2020
Private Labeling
Communicating Suppliers,
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfilment Centers
Knowledge in Web Development
Create SOP's and Processes
Communicating Suppliers,
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfilment Centers
Knowledge in Web Development
Create SOP's and Processes
05/2019
-
05/2020
Amazon FBA Manager
ZB VENTURES
SEO in Amazon
eCommerce
Product Research, Listing and Sourcing
Private Labeling
Communicating and Negotiating Suppliers from
China,
Create shipment distribution from SEA, Air with
China Shipping agents to US shipping agents
Managed shipping labels
Managed payments, invoices and reconciliations
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfillment Centers
Create SOP's and Processes
Help in designing box for private labeling and
customization
Managed working system to maintain smooth
workflow in the working environment
eCommerce
Product Research, Listing and Sourcing
Private Labeling
Communicating and Negotiating Suppliers from
China,
Create shipment distribution from SEA, Air with
China Shipping agents to US shipping agents
Managed shipping labels
Managed payments, invoices and reconciliations
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfillment Centers
Create SOP's and Processes
Help in designing box for private labeling and
customization
Managed working system to maintain smooth
workflow in the working environment
05/2019
-
05/2020
Amazon FBA Manager
Zen Enterprise; Shopify Dropshipping
Shopify Dropshipping
SEO in Amazon
eCommerce
PPC Account Manager
Product Research, Listing and Sourcing
Private Labeling
Communicating and Negotiating Suppliers from
China,
Create shipment distribution from SEA, Air with
China Shipping agents to US shipping agents
Managed shipping labels
Managed payments, invoices and reconciliations
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfillment Centers
Web Designing and managing for Shopify and other
website
Create SOP's and Processes
Help in designing box for private labeling and
customization
Managed working system to maintain smooth
workflow in the working environment
SEO in Amazon
eCommerce
PPC Account Manager
Product Research, Listing and Sourcing
Private Labeling
Communicating and Negotiating Suppliers from
China,
Create shipment distribution from SEA, Air with
China Shipping agents to US shipping agents
Managed shipping labels
Managed payments, invoices and reconciliations
Managed Amazon Product Inventory
Managed Shipments from Suppliers to Amazon
Fulfillment Centers
Web Designing and managing for Shopify and other
website
Create SOP's and Processes
Help in designing box for private labeling and
customization
Managed working system to maintain smooth
workflow in the working environment
05/2019
-
05/2020
Amazon FBA Manager
IBLOCKCUBE; SEO in Amazon
SEO in Amazon
eCommerce
Responsible for Keyword Research
Proofreading
Copywriting
Checking for Keyword Index for Amazon Indexing
Listing Optimization
Product Research, Listing and Sourcing
Managing Amazon Seller Central from US, UK, Italy,
Germany, France, Spain, US and Japan
Blogging in Shopify for nurturing leads and taking
care of orders.
Create chatbot using Manychat for nurturing leads
eCommerce
Responsible for Keyword Research
Proofreading
Copywriting
Checking for Keyword Index for Amazon Indexing
Listing Optimization
Product Research, Listing and Sourcing
Managing Amazon Seller Central from US, UK, Italy,
Germany, France, Spain, US and Japan
Blogging in Shopify for nurturing leads and taking
care of orders.
Create chatbot using Manychat for nurturing leads
06/2012
-
05/2019
Administrative Staff
MSU-IIT
responsible in archival of school documents and any
pertinent records
Digitizing old and new records on school e-system
for preservation and back-up purposes
responsible in organizing records and maintenance
for future use through a computerized system
responsible in any data entry encoding for student
records
Assists the Registrar/Cost Center Head in promoting
an efficient smooth flow of working environment
from enrollment to graduation ceremony
College of Engineering and Technology Registrar incharge,
responsible in processing TOR, Transfer
Credential, and different kinds of certificates for the
client.
Prepare reports for different higher government
agencies per request such as Office of the Senate,
House of Representatives, Commission on
Higher Education and others.
Live Chat Support, Email Handling, Customer
Service
pertinent records
Digitizing old and new records on school e-system
for preservation and back-up purposes
responsible in organizing records and maintenance
for future use through a computerized system
responsible in any data entry encoding for student
records
Assists the Registrar/Cost Center Head in promoting
an efficient smooth flow of working environment
from enrollment to graduation ceremony
College of Engineering and Technology Registrar incharge,
responsible in processing TOR, Transfer
Credential, and different kinds of certificates for the
client.
Prepare reports for different higher government
agencies per request such as Office of the Senate,
House of Representatives, Commission on
Higher Education and others.
Live Chat Support, Email Handling, Customer
Service
12/2010
-
05/2012
Encoder
KR Litsonan Inc.
E-commerce, Responsible in stocks receiving from San Miguel
Keyword Research, Foods such as Dressed chicken in any variants and its
SEO Google and By Products, and other Dressed Chicken Plant for
Amazon, Technical distribution,
Support, Back Office Responsible in inventory production of goods
Responsible in purchasing any other products used
Admin, Virtual in the company
Assistant, Content Transformed any company role to drive key business
Creator, Blogger, and implement performance initiatives.
Assigned in withdrawal of San Miguel Food Products
Proofreading in any variants for distribution to different outlets in
Mindanao.
SOFTWARE Manage Inventory and Collection of Remittance in
different KR Litsonan Inc. outlets.
KNOWLEDGE Managed to create product distributions among
Mindanao wide outlets.
Tawk, Photoshop, WORKEX PERI ENCE
Canva, Trello,
MailChimp, Asana, Student Assistant - Working Scholar - MSU-IIT
Slack, Hootsuite, JUN 2007 - MAR 2008
Ahrefs and Helium Coordinated as a student assistant to the
10, Highrise, Information Officer
Basecamp, 37signals, Managed to do tasks such as photocopying, editing
Zoho, Salesforce, articles and data entry encoding
Freshbooks, Hubstaff,
Volusion, Teamweek,
Sococo, Freshdesk,
Manychat,
Monday.com,
Keyword Research, Foods such as Dressed chicken in any variants and its
SEO Google and By Products, and other Dressed Chicken Plant for
Amazon, Technical distribution,
Support, Back Office Responsible in inventory production of goods
Responsible in purchasing any other products used
Admin, Virtual in the company
Assistant, Content Transformed any company role to drive key business
Creator, Blogger, and implement performance initiatives.
Assigned in withdrawal of San Miguel Food Products
Proofreading in any variants for distribution to different outlets in
Mindanao.
SOFTWARE Manage Inventory and Collection of Remittance in
different KR Litsonan Inc. outlets.
KNOWLEDGE Managed to create product distributions among
Mindanao wide outlets.
Tawk, Photoshop, WORKEX PERI ENCE
Canva, Trello,
MailChimp, Asana, Student Assistant - Working Scholar - MSU-IIT
Slack, Hootsuite, JUN 2007 - MAR 2008
Ahrefs and Helium Coordinated as a student assistant to the
10, Highrise, Information Officer
Basecamp, 37signals, Managed to do tasks such as photocopying, editing
Zoho, Salesforce, articles and data entry encoding
Freshbooks, Hubstaff,
Volusion, Teamweek,
Sococo, Freshdesk,
Manychat,
Monday.com,
06/2006
-
05/2007
Student Assistant - Working Scholar
MSU-IIT
Assisted any seminars, arranging schedules and
venues
Data Entry Encoding for student profiles
Assisted the coordinator during enrollment and
other activities that were conducted by the
instructors
Responsible for archival works
venues
Data Entry Encoding for student profiles
Assisted the coordinator during enrollment and
other activities that were conducted by the
instructors
Responsible for archival works
Local Availability
Only available in these countries:
Philippines