Manger
ENY
(Auditing, taxes and law, >10.000 employees)
Skills
Blue Prism, UiPath, Automation Anywhere, AA, MS Power Automation, WinAutomation, Microsoft Products, Power BI, MS - Current Branch, SCCM, SCVMM, Mobility products, AD, GPO Architecture Design, SQL Server, Visual Studio, SharePoint. Azure, Net, VB Script, HP Server Automation 9.x, 10.x, CAE 5.x, 7.x, 8.x, & 9.x, RCA, Windows Server 2016, 2012, 2008 and RHEL 5, 6, 7, Windows 7, Windows 8, Windows 10, Hyper - V, VMware Workstation, vCenter, vSphere, Citrix XenApp 4.x, ESXi 4, 5.x, HP Helion, Cloud System, HP Service Manager (HPSM), HP Operation Orchestration (HPOO), HP Asset Manager 9.0, Microsoft Azure, Scripts, PowerShell, Heat, Citrix AppSense, ILO, HP ProLiant Servers, Systems Hardware administration, bots, UAT, debugging, bugs, MSSQL, web services, stored procedures, error handling, VB, Java scripts, VBA, HP Server Automation, HPSA Core, HPE Helion Cloud System, SCCM Tools, SCCM 2012, CAS, Desktop Integration, roaming, shared folders, Citrix XenApp/XenDesktop infrastructure, Citrix, 5.x, 7.x, x and 9.x, Win2k3, Win2k8 R2, Software Distribution, Filesystems, Directory, DNS, user accounts, DHCP, VPN, RAID, distributed file system, NTFS, network printers
Project history
04/2019
-
Present
RPA Manager
11/2016
-
04/2019
RPA Solution Architect and Project Lead (Automation COE)
DXC Technology
Supporting global customers on implementation and adopting RPA Automation COE solutions. Managing a team of
developers in an agile environment. Driving RPA projects end to end by providing stakeholders with strong ROI
automation plans with efficiency and cost savings.
Responsibilities:
* Assist in baselining cost structure and performance metrics related to RPA operational activities, and
determine strategic actions to decrease costs and improve the efficiency of the operations team.
* Implementation of process design and Continuous Improvement with a lean program.
* Liaison with individual projects to gather project status, establish dashboard to track project progress.
* Work closely with IT to ensure that applications support continuous improvements around quality, cycle time
and operating efficiency.
* Incorporate aspects of ML and AI into the RPA email to ticket automation journey with CIP.
* Responsible for value realization goals and estimating and budgeting activities
* Providing business proposals, plan of actions and status update for an RPA project for stakeholders.
* Created solutions for clients as per requirement which involves feasibility study, designing architecture,
development, UAT and production deployment of automation.
* Involved in each phase of the software development lifecycle. Extensively worked on debugging application
for fixing bugs, production support, and workloads.
* Designed and Implementation of an end to end automation solution for clients using Winautomation/UiPath.
* Created RPA structure and team along with production support, designed and developed RPA solutions to
accelerate business processes.
* Implementation of MSSQL, web services, stored procedures, reporting, and RPA templates.
* Provide leadership and technical expertise to a team of analysts for processes automation and productivity.
* Development of BOTs end to end with all the exceptions and error handling.
* Testing and debugging completed automation bots.
* Using .Net, VB, Java scripts, VBA and Powershell on various RPA projects as it fits.
* Providing RPA related training, creating training video/documentation, maintaining knowledge-base.
RPA Projects:
* RPA Automation on Email to tickets, UAM activities and service requests tickets.
* On-Boarding, Off-boarding automation and AD user account creation automation using
winAutomation.
* Automating Laptop/Desktop request for new joiners and raising hardware return request for exit
employes.
* Ticket swivel between HPSM, SNOW and Remedy ticketing systems.
* Ticket update from external HP Hardware procurement team to SNOW.
* ATT services request automation.
* Incident Management Automation.
* Auto resolution and first-time diagnosis for alerts and event from servers.
* RPA infrastructure, Data Base and Webservices implementation.
developers in an agile environment. Driving RPA projects end to end by providing stakeholders with strong ROI
automation plans with efficiency and cost savings.
Responsibilities:
* Assist in baselining cost structure and performance metrics related to RPA operational activities, and
determine strategic actions to decrease costs and improve the efficiency of the operations team.
* Implementation of process design and Continuous Improvement with a lean program.
* Liaison with individual projects to gather project status, establish dashboard to track project progress.
* Work closely with IT to ensure that applications support continuous improvements around quality, cycle time
and operating efficiency.
* Incorporate aspects of ML and AI into the RPA email to ticket automation journey with CIP.
* Responsible for value realization goals and estimating and budgeting activities
* Providing business proposals, plan of actions and status update for an RPA project for stakeholders.
* Created solutions for clients as per requirement which involves feasibility study, designing architecture,
development, UAT and production deployment of automation.
* Involved in each phase of the software development lifecycle. Extensively worked on debugging application
for fixing bugs, production support, and workloads.
* Designed and Implementation of an end to end automation solution for clients using Winautomation/UiPath.
* Created RPA structure and team along with production support, designed and developed RPA solutions to
accelerate business processes.
* Implementation of MSSQL, web services, stored procedures, reporting, and RPA templates.
* Provide leadership and technical expertise to a team of analysts for processes automation and productivity.
* Development of BOTs end to end with all the exceptions and error handling.
* Testing and debugging completed automation bots.
* Using .Net, VB, Java scripts, VBA and Powershell on various RPA projects as it fits.
* Providing RPA related training, creating training video/documentation, maintaining knowledge-base.
RPA Projects:
* RPA Automation on Email to tickets, UAM activities and service requests tickets.
* On-Boarding, Off-boarding automation and AD user account creation automation using
winAutomation.
* Automating Laptop/Desktop request for new joiners and raising hardware return request for exit
employes.
* Ticket swivel between HPSM, SNOW and Remedy ticketing systems.
* Ticket update from external HP Hardware procurement team to SNOW.
* ATT services request automation.
* Incident Management Automation.
* Auto resolution and first-time diagnosis for alerts and event from servers.
* RPA infrastructure, Data Base and Webservices implementation.
03/2016
-
10/2016
HP Server Automation Infrastructure Engineer (HPSA)
Hewlett Packard Enterprise
* Supporting all the HP customers on HPSA Core, HPE Helion Cloud System and satellites worldwide for
applications and patch deployments.
* Central console for remote operations - trigger scripts / deploy packages.
* Patching, auditing, and reporting using HPSA. Compared to known vulnerability threats and Identify nodes
that are non-compliant. Promoting, testing and distribution of large applications, patches and scripts.
* Understand the infrastructure operation workflow, gather automation, tooling, services requirements.
applications and patch deployments.
* Central console for remote operations - trigger scripts / deploy packages.
* Patching, auditing, and reporting using HPSA. Compared to known vulnerability threats and Identify nodes
that are non-compliant. Promoting, testing and distribution of large applications, patches and scripts.
* Understand the infrastructure operation workflow, gather automation, tooling, services requirements.
09/2014
-
02/2016
Solution Architect
Hewlett Packard Enterprise
* Implementing the tools on SCCM and RCA for selling software as a service to the customers.
* SCCM 2012 infrastructure implementation for the client t which includes the primary server, DP
configuration, packages, application, patches, etc.
* SCCM 2012 administration, tasks involved in software, patch distribution and OSD installation globally.
Uploading package/application and patches to CAS, primary sites, content distribution and scheduling the
deployments to clients. Maintaining, troubleshooting infrastructure where Adaptive is installed.
* Prepare high-level design (HLD) and detailed level design (DLD) for global and regional environments.
* Working closely with the sales and marketing team to identify the prospects and technically contribute during
the entire sales cycle. Client Interactions regarding the product, carry out demos and POCs.
Achievements
Developed confidence and sensitivity in working closely with clients to clearly define operational needs and
potential solutions.
* SCCM 2012 infrastructure implementation for the client t which includes the primary server, DP
configuration, packages, application, patches, etc.
* SCCM 2012 administration, tasks involved in software, patch distribution and OSD installation globally.
Uploading package/application and patches to CAS, primary sites, content distribution and scheduling the
deployments to clients. Maintaining, troubleshooting infrastructure where Adaptive is installed.
* Prepare high-level design (HLD) and detailed level design (DLD) for global and regional environments.
* Working closely with the sales and marketing team to identify the prospects and technically contribute during
the entire sales cycle. Client Interactions regarding the product, carry out demos and POCs.
Achievements
Developed confidence and sensitivity in working closely with clients to clearly define operational needs and
potential solutions.
05/2011
-
11/2013
Infrastructure Engineer
Hewlett-Packard Global Soft Ltd.
* Managing HPCA environments in production, lab and packaging team with an end to end release process.
* Implementation and configuration of classic components 5.x, 7.x, and Core and Satellite of 7.9, 8.x and 9.x.
* Troubleshooting and problem-solving in the Radia server failures, clients, packaging, and replication
* Installation of Servers OS (Win2k3 & Win2k8 R2) required for the project.
* A very good knowledge about configuration and deploying of Policy Management, HPCA SSM, Application
manager client in the enterprise level.
* Testing, Publishing Distributing applications, and patches for different types of UAT and production sites.
* Troubleshooting Applications, Patches, and client connectivity issues with analyzing the error codes.
Achievements
Exhibited excellence in establishing strong professional relationships with various clients/stakeholders.
Suggested and implemented various changes in HPCA modules at the top level.
* Implementation and configuration of classic components 5.x, 7.x, and Core and Satellite of 7.9, 8.x and 9.x.
* Troubleshooting and problem-solving in the Radia server failures, clients, packaging, and replication
* Installation of Servers OS (Win2k3 & Win2k8 R2) required for the project.
* A very good knowledge about configuration and deploying of Policy Management, HPCA SSM, Application
manager client in the enterprise level.
* Testing, Publishing Distributing applications, and patches for different types of UAT and production sites.
* Troubleshooting Applications, Patches, and client connectivity issues with analyzing the error codes.
Achievements
Exhibited excellence in establishing strong professional relationships with various clients/stakeholders.
Suggested and implemented various changes in HPCA modules at the top level.
03/2009
-
02/2011
Service Consultant
Hewlett-Packard Global Soft Ltd.
* Publishing and Distribution of patches and software in the client's network, using Radia technology.
(Software Distribution) Remediating applications and patches.
* Installation and migration of Windows 7 in bare metal computers by using Radia, USM and psexec tools.
* Automated Antiviruses update in the LAB, Model Office, and Packaging servers.
* Deployment of applications and patches through Radia based on tickets.
(Software Distribution) Remediating applications and patches.
* Installation and migration of Windows 7 in bare metal computers by using Radia, USM and psexec tools.
* Automated Antiviruses update in the LAB, Model Office, and Packaging servers.
* Deployment of applications and patches through Radia based on tickets.
06/2008
-
03/2009
Support Engineer
Cross-domain Solutions Pvt. Ltd.
* Installation of Servers (Win2k3) required for the project and hardware troubleshooting
* Installing and configuration of print and file servers. Managing Filesystems, Partitions on disks.
* Implementation of Active Directory and DNS, managing and creating user accounts.
* Implementation of DHCP and managing VPN. Implementing RAID, disk quotas, and distributed file system.
* Planning & enabling policies, roaming profiles, shared folder and NTFS permissions.
* Installing and administrating network printers. Troubleshooting the network and boot problems.
* Installing and configuration of print and file servers. Managing Filesystems, Partitions on disks.
* Implementation of Active Directory and DNS, managing and creating user accounts.
* Implementation of DHCP and managing VPN. Implementing RAID, disk quotas, and distributed file system.
* Planning & enabling policies, roaming profiles, shared folder and NTFS permissions.
* Installing and administrating network printers. Troubleshooting the network and boot problems.
07/2007
-
02/2008
Process Associate
Hinduja Global Solutions
Client: - Tata AIG General Insurance Company Ltd
Project: TATA AIG Project. Client -Tata AIG as Seals Officer, It has an own Call center, Development
Centre, and BPO to sell insurance. Handling L1/L2 tasks based on the tickets and calls.
Project: TATA AIG Project. Client -Tata AIG as Seals Officer, It has an own Call center, Development
Centre, and BPO to sell insurance. Handling L1/L2 tasks based on the tickets and calls.
Local Availability
Only available in these countries:
India
Available for Traval and Flexibe Timings
