Upstream Change Management SAP Snr Training Lead, Lead Training Material Developer, Project Manager

Multitask role to support Upstream Ops end users with new global SAP implementation
* Backbone SAP ECC 7.3 implementation for North Sea, AGT, GoM
* Data prep for S4HANA migration and Configuration of SAP ECC test client
* Role Mapping & Curriculum development/ maintenance
* Collaboration with all regions on lessons learnt and business readiness
* Change management of business processes impacting support materials
* eLearning development with Assima ATS (and ACMS portal) and UPK
* Training lead for SAP Logistics & maintenance modules (WM, MM, P2P, FI, TM)
* Supporting integrated Finance modules
* Stakeholder engagements in Eastern hemisphere

* Built Assima ATS global simulations on new Customer Remuneration App

Multi-task role to support global end user system support and education needs.
* Functional subject matter expert for:
* Shell People (SAP HR/HCM); Personal Admin, Org Management, Time, Payroll, Compensation,
Performance Development, Talent & Learning, MSS/ISS portals
* Tiered support delivery model
* Training material development for Finance modules and Intercompany Reconciliations
* Senior stakeholder engagements with new countries including Russia and Kazakhstan
* Training needs analysis, role mapping including Train the Trainer
* Redesigned virtual training saving in excess of $1M/year
* Aligning with all standards, polices and governance for both Global & Local Organisations.
* Project Manager for My Application Navigator & Global Corporate Card (SAP TMS)
* Following earlier PoC worked with vendor Assima on the design and scope for initial TOR
* Project Manager for a PoC to run an Electronic Performance Support System (EPSS) in Shell
* Reduced onboarding by 50%, time to competency by 33%
* Project Manager for Ask IT coaching end user support project
* Continues improvement initiatives showing savings on traditional support between $3M & $8M

* Functional subject matter expert for:
* Shell People (SAP HR/HCM)
* Global Corporate Card (GCC; SAP TMS & ProMaster)
* Service Excellence delivery coach
* oneHealthIT
* Interacted with global organizations (HR generalists and managers)
* Coached and prepared global HR in the business on processes and SAP HR transactions.
* Trained non-US personnel on US specific SAP HR in Kuala Lumpur, Malaysia and Manila,
Philippines.
* Business needs analysis & support planning for upgrade from SAP 4.6 to 6.0
* Run and maintain of all portfolio training and support content including eLearning (STT)
* Interviewing and on-boarding new members of the global team
* TTT skills for new facilitators and ensuring all global customers' requirements are met
* Course usage reporting & effectiveness measures
* Project Manager for oneHealthIT training development

* Training Lead for SAP HCM
* Implementation of SAP R/3 4.6 for HCM; Shell People for over 100,000 users
* Coaching Service Excellence facilitation to all Shell Global Service Centres.
* Project Manager for SAP TMS Global Corporate Card Training development & delivery
* Worked with project to establish global and country requirements for 100,000 users
* Data configuration in OM, PA, Time, Payroll and Interface portals
* Training needs analysis, training & deployment for Global Expense Management
* Business Analysis of Global HR requirements; UAT and UCT of SAP clients

* Training Lead for Engineering Wide System training project
* Data configuration from legacy systems to SAP for Logistics, Materials Managements & HR
* Manage material development of all SAP HR modules
* Utilised programs to analyse and predict outcomes of statistical models tracking progress
* Synthesised information from multiple sources to create cogent, highly readable documents
using
* Training effectiveness measures to review implementation

* Managed teams to work safely and efficiently (Concorde, 777 & 747)
* Ensure compliancy in all work and documentation
* BA Award for Excellence following trip to repatriate damaged aircraft from Montréal