Business Analyst / Project Manager available

Business Analyst / Project Manager

available
Profileimage by Anonymous profile, Projektleiter, Projektberater, Systemanalyst, Datenbankanalyst
  • 45468 Mülheim an der Ruht Freelancer in
  • Graduation: Dipl.-Ingenieur
  • Hourly-/Daily rates: 63 €/hour 500 €/day
    In diesem Stundensatz sind die innerdeutsche Aufenthalts- und Fahrtkosten sowie sonstige Nebenkosten berücksichtigt.
  • Languages: German (Full Professional) | English (Full Professional) | Russian (Native or Bilingual)
  • Last update: 18.06.2014
KEYWORDS
PROFILE PICTURE
Profileimage by Anonymous profile, Projektleiter, Projektberater, Systemanalyst, Datenbankanalyst
ATTACHMENTS
Vadim Goldstein CV
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Vadim Goldstein English CV
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Vadim Goldstein Lebenslauf
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SKILLS
Mr. Goldstein is a Business Analyst / Project Manager.

Mr. Goldstein has more than 13 years’ experience in the information technology and telecommunications industry as Billing & CRM analyst and Project Manager.

His focus area is Business Analysis, working on optimising of business processes in Billing and CRM functionality, implementing of Revenue Assurance processes.

Mr. Goldstein has a thorough expertise in telecommunication branch combined with in depth analytical and project management skills.

EXPERIENCE SNAPSHOT:

INDUSTRY
• Telecommunication

BUSINESS EXPERIENCE
• Telco: Billing, Customer Care, Order Management, Mediation, Roaming, Revenue Assurance, Collections, MVNO
• General: Requirements analyse, Solution design, Project coordination, Change management, Problem management, Quality assurance

TECHNICAL EXPERIENCE
• Billing Systems
• CRM Systems

LIFECYCLE SKILLS, METHODOLOGIES, TOOLS
• Business Processes
• Business Analysis
• Requirements Analysis
• Business Cases
• System Migration
• Service Delivery

MANAGEMENT EXPERIENCE
• Project management
REFERENCES
01/2014-05/2014 - Analyst and Project Consultant (Billing System)
Specification “Professional requirements to a Billing and Provisioning System for GSM-R mobile network of Deutsche Bahn AG”
In this role, Mr. Goldstein was responsible to provide the following deliverables:
• Analysis of professional and technical requirements to CCBS
• Analysis of requirements to the data migration from the existing system into successor system
• Analysis of requirements to the processing of GSM special functions and the Railway functions
• Creation of specification and requirements catalogue for solution supplier
Tools and methodologies applied:
• MS Office, SharePoint Server, BPMN, UML
Customer: DBNetz AG


08/2007-12/2013 - Analyst and Project Consultant (Billing & CRM System)
In this role, Mr. Goldstein was responsible to provide the following deliverables:
• Analysis of business processes in billing & CRM segment
• Collection and analysis of business requirements, solution design
• Optimization of billing and CRM processes, quality assurance
• Problem management and change management during the implementation of new services
• Creation of documentation and specifications for the development team
• Analysis of billing and CRM database, control and verification of the database modifications
• Regular cooperation with the tariff management and marketing for maintenance of billing and CRM processes
• Preparation and conduction of workshops and presentations
Tools and methodologies applied:
• MS Project, MS Office, Clear Case, DDTS, Power Designer, Rational Rose, UML
Environment:
• Windows 2000, Windows XP, Linux, Unix, Oracle, PLSQL, MS Access
Customer: T-Mobile Deutschland GmbH/Telekom Deutschland GmbH/T-Systems International GmbH

01/2007-07/2007 - Project Consultant (Global Roaming Billing Processes)
Maintenance and optimization of global roaming billing processes.
The main tasks contained:
• Analysis of the data structure and interface between back-end systems
• Collection and analysis of business requirements, solution design
• Creation of documentation and specifications for the development team
• Project control and coordination
• Presentation of solution concept
Tools and methodologies applied:
• MS Project, MS Office, MS Visio
Environment:
• Windows XP, Unix Sun Solaris
Customer: BSG Clearing Solutions GmbH

06/2006-12/2006 - Project Consultant and Analyst

Project 1: Development of the security concept for CRM platform.
The main tasks contained:
• Analysis of the business and legal requirements
• Development of the security concept
• Presentation of security concept

Project 2 (simultaneously with the Project 1): Change management of billing and CRM processes in order to realize the legal requirement of VAT increasing.
The main tasks contained:
• Analysis of the relevant front-end and back-end systems and processes
• Analysis of the data structure
• Creation of documentation and specifications for the development team
• Project planning, risk management, project coordination
• Presentation of solution concept and implementation plan

Tools and methodologies applied:
• MS Project, MS Office, MS Visio
Customer: BILLING & LOYALTY SYSTEMS GmbH

04/2005-05/2006 - Project consultant and analyst

Project 1: Quality assurance of Resale DSL processes with Wholesale partner according to Sarbanes-Oxley act (SOX) requirements.
The main tasks contained:
• Analysis of the Resale DSL provisioning processes
• Analysis of the interface between back-end systems
• Investigation of weak points and optimizing potential
• Design of valuation reports and optimization concept
• Presentation of valuation reports and optimization concept
Customer: Deutsche Telekom AG

Project 2 (simultaneously with the Project 1): MVNO technical concept
The main tasks contained:
• Analysis of the current situation in mobile segment
• Defining of business cases and functions
• Developing of the specification for MVNO and MVNE
• Presentation of business concept

Tools and methodologies applied:
• MS Project, MS Office, MS Visio
Environment:
• Windows XP, J2EE, Oracle
Customer: XIONET empowering technologies AG

09/2004-03/2005 - Project consultant Revenue Assurance
Revenue assurance concept for billing processes in Telecommunication Company.
The main tasks contained:
• Analysis of the billing processes
• Development of the process model for Revenue assurance processes
• Creation of documentation and specifications for the development team
• Development of the concept and requirement specification in order to implement Revenue assurance in billing processes
• Preparation and conduction of workshops and presentations
Customer: inspiring systems integration GmbH, Switzerland

04/2004-08/2004 - Analyst for Data Quality and Revenue Assurance
Optimizing and Revenue assurance of business processes with business customers
The main tasks contained:
• Analysis of the data structure and interface between back-end systems
• Data mining and Revenue assurance valuation
• Creation of documentation and specifications for the development team
• Presentation of valuation report
Tools and methodologies applied:
• MS Office, MS Visio
Customer: Deutsche Telekom AG

01/2003-03/2004 - Project Manager for IN Implementation
Implementation of the IN services for telecommunication provider
The main tasks contained:
• Requirements analysis, solution design
• Conception design for development team
• Creation of documentation and specifications for the development team
• Project planning, risk management, project coordination
• Coordination of the outsourcing development team
• Preparation and conduction of workshops and presentations
Customer: PhoneDo

05/2000-12/2002 - Development Manager Billing and CRM System
Development, implementation, and maintenance of Billing and CRM system “Phoenix-V” for telecommunication branch.
The main tasks contained:
• Requirements analysis, solution design
• Conception design for development team
• Creation of documentation and specifications for the development team
• Project planning, risk management, project coordination
• Data migration
• Coordination of the outsourcing development team
• Preparation and conduction of workshops and presentations
Customer: PhaseFive AG

04/1998-04/2000 - Development Manager Billing System
Development, implementation, and maintenance of Billing system “Telmie” for telecommunication branch.
The main tasks contained:
• Requirements analysis, solution design
• Conception design for development team
• Creation of documentation and specifications for the development team
• Project planning, risk management, project coordination
• Data migration
• Coordination of the outsourcing development team
• Providing of workshops and presentations
Customer: Telebill GmbH
TIME AND SPATIAL FLEXIBILITY
Available since 01.04.2014, Germany, Europe, worldwide
OTHER
EDUCATION

Diplom Engineer, FH (Informatics), Charkov Aviation Institute, Ukraine (diploma is certificated in Germany)

TRAINING AND CERTIFICATION

Training external providers:
• Six weeks course “Project Management in Software Development” in English, Moscow, Russia, 2006
• Four weeks course “Project Management” in English, Kiev, Ukraine 2001
• One year course “Communication and Network Engineer” in German, Wuppertal, Germany, 1996-1997

SEMINARS

• Two days „Pflichtenheft zur Beschaffung von Software” in German, Technische Akademie, Esslingen, 2002
• Two days „Qualifizierung zum IT-Projektleiter“ in German, Technische Akademie, Esslingen, 2001
• One day „Billing Systems“ in German, Technische Akademie, Esslingen, 2001
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