Jonathan Smith available

Jonathan Smith

Telecommunications Consultant - International VoIP contact centres - 20 yrs experience

available
Profileimage by Jonathan Smith Telecommunications Consultant - International VoIP contact centres - 20 yrs experience  from Newbury
  • RG141TL Newbury Freelancer in
  • Graduation: IPPBX, Routing and Switching, SIP
  • Hourly-/Daily rates: 600 €/day
  • Languages: English (first language)
  • Last update: 17.06.2016
KEYWORDS
PROFILE PICTURE
Profileimage by Jonathan Smith Telecommunications Consultant - International VoIP contact centres - 20 yrs experience  from Newbury
SKILLS
Technical Expertise
Managed Services Unified Communications Cloud VoIP and Computing System Integration 3rd party management Networking Infrastructures Fault Finding Contact Centre Services. IVR Solution Selling Account Management Order Management Provisioning CRM Software Hosted Services Routing and Switching Software technologies Microsoft Servers Microsoft Office
 
Key Technologies
VoIP IPPBX Telephony CTI xDSL SIP H.323 Internet protocols Network Protocols LAN WAN SBC VPN MPLS WiFi QOS Firewalls Gateways Wireless Voice Video Conferencing Ethernet Dark fibre CAT5/6 ISDN2/30 PSTN WLR3 LLU
 
Key Skills
Technical management Bid management Service Delivery Procurement and Vendor management Risk identification Strong stakeholder expectation management Excellent problem solving skills Installation Governance A strong leader with the ability to communicate at all levels
REFERENCES
Please contact for references
OTHER
With over 20 year’s Telecommunications industry experience, dynamic and adaptable commencing my career in 1996 as a Technical fixed line Engineer, progressing into Project and Service Delivery Management and consultancy roles.  As a Director of my Limited Company established in 2007 I have delivered multiple, concurrent projects from initiation to completion in the most efficient and cost effective way possible for my clients.  Working with national, international and substantial residential clients with ongoing service management, I am always driven to achieve customer satisfaction with outstanding technical results. 
GET IN TOUCH

I accept the Conditions

I accept the terms of the privacy policy

Note: sending your contact request is free of charge