Data Management Associate
United Nations - UNHCR
Keywords
Skills
I’m a senior database administrator and Software/Web developer and data manager with a broad experience in both sides. I have started working continuously in this field ever since 2008. My work experience is varied from a customer facing jobs in consultancy and support, back office development and analysis jobs and last but not least database administration and data analysis and reporting. I possess strong analytical thinking skills which makes me able to take decisions in critical situation to lower its business impact.
Project history
09/2019
-
03/2021
Maintain system data and initiate reporting and data cleansing.
Match lists of Syrian Refugees with the registered population with UNHCR.
Provide lists to the registration for physical verification.
Automate and Create reports in SSRS to be used for the analysis of the refugees population and
humanitarian aid distributions.
Provided statistics and data for the resettlement team in order to be the base for their analysis
and work on the targeted population.
Created and maintained SSIS package that consolidate data in the head office from 4 distant field
offices.
Match lists of Syrian Refugees with the registered population with UNHCR.
Provide lists to the registration for physical verification.
Automate and Create reports in SSRS to be used for the analysis of the refugees population and
humanitarian aid distributions.
Provided statistics and data for the resettlement team in order to be the base for their analysis
and work on the targeted population.
Created and maintained SSIS package that consolidate data in the head office from 4 distant field
offices.
04/2019
-
09/2019
Information Technology Assistant
United Nations - Office of The High Commissioner of Human Rights
Secured the office network and maintained all systems up and running.
Archiving mandates data following the UN procedures.
Created and implemented a backup solution.
Archiving mandates data following the UN procedures.
Created and implemented a backup solution.
03/2018
-
04/2019
Customer Support Engineer
Crossover; Optiva Inc.
Assured high availability on TCB and Unified Charging telco billing products for customers under my
responsibility.
Maintained Oracle and SQL Server databases related to the company products.
Provided training to new colleagues on the product and followed up with them on their induction to
start handling tickets.
responsibility.
Maintained Oracle and SQL Server databases related to the company products.
Provided training to new colleagues on the product and followed up with them on their induction to
start handling tickets.
05/2016
-
03/2018
Database Administrator and Oracle Fusion Middleware Administrator
BANKMED SAL
Created monitoring scripts for all Oracle Databases in the bank.
Achieved and insured high availability for all databases and solved all issues encountered.
Fine Tuned the existing databases to have optimal performance.
Implemented and Configured Active Dataguard environment for several databases.
Administered X4 and X6 elastic configuration Exadata Machines with their databases.
Installed new and managed Fusion Middleware with their related DB Schemas and troubleshoot
encountered issues.
Assisted in the going live of the new Oracle FlexCube Core Banking software for the 2 entities
(BankMed Cyprus and Saudi Lebanese bank) as well as for the Oracle Fusion Middleware.
Achieved and insured high availability for all databases and solved all issues encountered.
Fine Tuned the existing databases to have optimal performance.
Implemented and Configured Active Dataguard environment for several databases.
Administered X4 and X6 elastic configuration Exadata Machines with their databases.
Installed new and managed Fusion Middleware with their related DB Schemas and troubleshoot
encountered issues.
Assisted in the going live of the new Oracle FlexCube Core Banking software for the 2 entities
(BankMed Cyprus and Saudi Lebanese bank) as well as for the Oracle Fusion Middleware.
09/2015
-
02/2016
Customer Support Engineer
Crossover; Aurea Software
Provided Support on Email Marketing solutions Lyris ListManager and Lyris LHQ to worldwide
companies. Used Salesforce to register customers' issues and do the full communication cycle and
problem resolution.
companies. Used Salesforce to register customers' issues and do the full communication cycle and
problem resolution.
10/2012
-
12/2015
Senior Oracle and Software Technical Consultant
Computer Information Systems Group - TSD Department
Created and developed the ORACLE Environment (database including data migration and Application
Server) for the General Security in Lebanon.
Provided software consultancy for SQL Server and other software solutions. Developed internal
software and reports which enhanced the overall workflow. Ordered software packages from suppliers.
Provided full support as outsourced professional IT Personnel for the ILO (International Labor
Organization - a UN Agency) where I performed many support tasks from maintenance to data recovery
and preparation of new equipment for the office in addition to some minor software development
assistance.
Installed Oracle Business Intelligence Enterprise Edition 11g for Byblos Bank and trained the staff
to work and continue in the customization of the software.
Installed and Configured data domain and EMC NetWorker 8.2 for North Africa Commercial Bank (NACB).
Filled the role of outsourced SQL Server and Oracle DBA to Bank of Beirut to insure business
continuity during the absence of their DBA.
Server) for the General Security in Lebanon.
Provided software consultancy for SQL Server and other software solutions. Developed internal
software and reports which enhanced the overall workflow. Ordered software packages from suppliers.
Provided full support as outsourced professional IT Personnel for the ILO (International Labor
Organization - a UN Agency) where I performed many support tasks from maintenance to data recovery
and preparation of new equipment for the office in addition to some minor software development
assistance.
Installed Oracle Business Intelligence Enterprise Edition 11g for Byblos Bank and trained the staff
to work and continue in the customization of the software.
Installed and Configured data domain and EMC NetWorker 8.2 for North Africa Commercial Bank (NACB).
Filled the role of outsourced SQL Server and Oracle DBA to Bank of Beirut to insure business
continuity during the absence of their DBA.
09/2011
-
10/2012
Senior Programmer
Omega Financial Solutions
Enhanced the Portfolio Management software and developed new components in C# and WPF and backward
compatibility with Delphi using Delphi.NET with Code Gear Rad Studio 2007 and migration of old forms
from Delphi 6.0 to Delphi.NET 2007.
compatibility with Delphi using Delphi.NET with Code Gear Rad Studio 2007 and migration of old forms
from Delphi 6.0 to Delphi.NET 2007.
06/2010
-
09/2011
Product Consultant
Information Management Solutions (IMS) - Part of the ITG Group Hospitality Division
Installed and customized and developed new modules for Squirrel Restaurant Management Systems and
MBT CheckEAM for several customers to help simplify their workflow.
Provided training on Squirrel POS system, Squirrel CRM and MBT CheckEAM for customers' employees.
Analyzed and developed new module for data analysis and business intelligence for Squirrel Systems
and MBT CheckEAM and Microsoft Dynamics CRM combined which provided an overall forecast for the
business for the customer.
MBT CheckEAM for several customers to help simplify their workflow.
Provided training on Squirrel POS system, Squirrel CRM and MBT CheckEAM for customers' employees.
Analyzed and developed new module for data analysis and business intelligence for Squirrel Systems
and MBT CheckEAM and Microsoft Dynamics CRM combined which provided an overall forecast for the
business for the customer.
07/2008
-
06/2010
Head of IT Department - Senior System analyst/developer
Beirut Cargo Center Logistics
Analyzed, developed and maintained the in-house software to manage the company's work covering all
the logistics cycles
Managed and insured high productivity of the IT and developers' team and monitored their work
progress and distributed tasks on them and raised a daily progress report to the department manager.
Analyzed and developed a Warehouse management system with a mobile handheld RF Barcode readers'
version to achieve a faster warehousing cycle and have higher productivity.
Helped users filling documents such as manifests cost sheets etc...
Repaired the data and maintained stability for the systems and provided training for the staff of
Doha - Qatar branch to prevent erroneous data entries.
Cut the cost of maintenance travel to branches abroad by centralizing the system and moving all SQL
Server databases and application servers to Lebanon.
Migrated the software and data to Microsoft Dynamics AX 2009 to provide the company a simpler way to
expand abroad.
the logistics cycles
Managed and insured high productivity of the IT and developers' team and monitored their work
progress and distributed tasks on them and raised a daily progress report to the department manager.
Analyzed and developed a Warehouse management system with a mobile handheld RF Barcode readers'
version to achieve a faster warehousing cycle and have higher productivity.
Helped users filling documents such as manifests cost sheets etc...
Repaired the data and maintained stability for the systems and provided training for the staff of
Doha - Qatar branch to prevent erroneous data entries.
Cut the cost of maintenance travel to branches abroad by centralizing the system and moving all SQL
Server databases and application servers to Lebanon.
Migrated the software and data to Microsoft Dynamics AX 2009 to provide the company a simpler way to
expand abroad.
09/2001
-
03/2006
IT support and Lab Assistance
Holy Spirit University of Kaslik
Installed and maintained Servers, Network and all client PCs at the university and assisted
professors in labs which helped the progress of the academic years.
professors in labs which helped the progress of the academic years.
Local Availability
Only available in these countries:
Lebanon
I live in Beirut, Lebanon. I'm also available for travel anywhere in the world depending on the project and have a sponsorship from the requester.
Other
To whom it may concern,
I am writing to put myself forward for the role you are opening at your organization. As you can see from my attached CV, I have many skills pertinent to this role gained from many successful positions I was involved in.
I wish to continue my progress into the IT and data management and database administration and development sector (Windows and Web). The skills that I have and believe to be highly relevant to this job includes my excellent customer service, my analytical thinking skills, my ability to plan and take decisions in critical situations, my ability to motivate myself and others, and my ability to troubleshoot and stay calm under pressure.
I am confident that I possess the attributes you are looking for and that my experiences gained in my previous career path, would provide invaluable insight and capability to your society. I would welcome the opportunity to discuss my application at your convenience.
Yours sincerely,
Wissam HANNA
Mobile: (+961) 3 514355
E-Mail: hannawissam@gmail.com
I am writing to put myself forward for the role you are opening at your organization. As you can see from my attached CV, I have many skills pertinent to this role gained from many successful positions I was involved in.
I wish to continue my progress into the IT and data management and database administration and development sector (Windows and Web). The skills that I have and believe to be highly relevant to this job includes my excellent customer service, my analytical thinking skills, my ability to plan and take decisions in critical situations, my ability to motivate myself and others, and my ability to troubleshoot and stay calm under pressure.
I am confident that I possess the attributes you are looking for and that my experiences gained in my previous career path, would provide invaluable insight and capability to your society. I would welcome the opportunity to discuss my application at your convenience.
Yours sincerely,
Wissam HANNA
Mobile: (+961) 3 514355
E-Mail: hannawissam@gmail.com
