Owner
Janus PPM
Keywords
Skills
KEY SKILLS
Customer Service: Managing stakeholders and prioritisation have been critical to my success as an Project Manager & Account Manager. Thinking on my feet and working at pace to resolve issues with a solution that fits customer needs is a key skill. I pride myself on accuracy, good communication, risk management and quality, all delivered within budget.
Project Management: I have a proven track record in the complexities of managing specified outcomes to a deadline involving multiple stakeholders, through strong teamwork. A project requires people to come together to share their ideas, experience, and questions, to create solutions as well as sharpen up and improve processes. A successful project means excellent administration and organisation skills also. Collaboration and inclusion are in my nature.
Delivering Targets: My roles in the aviation and health sectors primarily revolved around targets and KPIs - I find them a great motivator and I design my work around achieving them. Focus on results is essential for promoting teamwork. Achieving targets is really stimulating, and missing them makes us work out why, and what we need to improve. I have a constant drive to improve and develop.
Customer Service: Managing stakeholders and prioritisation have been critical to my success as an Project Manager & Account Manager. Thinking on my feet and working at pace to resolve issues with a solution that fits customer needs is a key skill. I pride myself on accuracy, good communication, risk management and quality, all delivered within budget.
Project Management: I have a proven track record in the complexities of managing specified outcomes to a deadline involving multiple stakeholders, through strong teamwork. A project requires people to come together to share their ideas, experience, and questions, to create solutions as well as sharpen up and improve processes. A successful project means excellent administration and organisation skills also. Collaboration and inclusion are in my nature.
Delivering Targets: My roles in the aviation and health sectors primarily revolved around targets and KPIs - I find them a great motivator and I design my work around achieving them. Focus on results is essential for promoting teamwork. Achieving targets is really stimulating, and missing them makes us work out why, and what we need to improve. I have a constant drive to improve and develop.
Project history
01/2021
-
06/2021
Janus is a unique, enthuastic and driven business using experience and skills to cater for multiple
business needs. We offer our services on a Consultancy basis, solely down to the requirement of your
business. Our contracts can be 1 hour a week for 6 months or 40 hours for 1 month. We are a unique
business that fits around you and your business needs. Janus is highly innovative and covers a vast area
of competent skills, we are always looking to improve and widen our skills so are always open to options
and feedback.
* Programme & Project Management - We cover an array of areas from Aviation & Construction
to IT, Healthcare services & Hospitality. JANUS can cover a project from every aspect, Project
management, PMO, Project analysist & research Analysist. We have also run Projects for events
both charity events & Private events. Janus has the responsibility for planning, overseeing and
leading projects from ideation through to completion, interaction with a range of internal and
external stakeholders. Excellent organisation and development skills.
* Business Improvement - A highly skilled business around Microsoft office & IT. Experience in
MRP & ERP Systems upgrades, Value Steam Management and Processes & Process
Improvement. Uniquely tailored to the business need. Janus can offer the ability to identify,
analyse and improve existing or new business processes to optimise performance, meet best
practice standards or improve quality and the user experience for customers and end users.
* Customer Relations Management - Highly experienced in Customer Relations with previous
experience of running Accounts to the value of £8 million a year. Being strictly customer focused
this allows us to support and improve the current relationship as well as improve the streamline
processes of Customer Relation Management roles. Janus can offer businesses the ability to
identify any information to result in your business obtaining the maximum benefits from
existing customers as well as identifying the best prospects, boosting sales and profits.
* Business Administration Support / Virtual PA - Running social media pages, multiple software
and MRP systems give Janus an ability to adapt quick to new software's and MRP's within
different businesses. Janus is also a minimum of level 3 IT qualified with advanced ability to
know Microsoft offices. Calendar/diary management, minute taking, streamline administration
processes. Janus can manage general activities related to making products and providing
services to meet businesses goals and objectives for businesses.
* Training & Development - Janus offers training and development within businesses, tailored to
the business need. We develop unique training against the scope of the business, this will
include the processes and policies already adopted within the business. Normally a day or two
a month over a 3-6 month plan. Janus helps implement individual/team development in new
and initiative ways for businesses.
business needs. We offer our services on a Consultancy basis, solely down to the requirement of your
business. Our contracts can be 1 hour a week for 6 months or 40 hours for 1 month. We are a unique
business that fits around you and your business needs. Janus is highly innovative and covers a vast area
of competent skills, we are always looking to improve and widen our skills so are always open to options
and feedback.
* Programme & Project Management - We cover an array of areas from Aviation & Construction
to IT, Healthcare services & Hospitality. JANUS can cover a project from every aspect, Project
management, PMO, Project analysist & research Analysist. We have also run Projects for events
both charity events & Private events. Janus has the responsibility for planning, overseeing and
leading projects from ideation through to completion, interaction with a range of internal and
external stakeholders. Excellent organisation and development skills.
* Business Improvement - A highly skilled business around Microsoft office & IT. Experience in
MRP & ERP Systems upgrades, Value Steam Management and Processes & Process
Improvement. Uniquely tailored to the business need. Janus can offer the ability to identify,
analyse and improve existing or new business processes to optimise performance, meet best
practice standards or improve quality and the user experience for customers and end users.
* Customer Relations Management - Highly experienced in Customer Relations with previous
experience of running Accounts to the value of £8 million a year. Being strictly customer focused
this allows us to support and improve the current relationship as well as improve the streamline
processes of Customer Relation Management roles. Janus can offer businesses the ability to
identify any information to result in your business obtaining the maximum benefits from
existing customers as well as identifying the best prospects, boosting sales and profits.
* Business Administration Support / Virtual PA - Running social media pages, multiple software
and MRP systems give Janus an ability to adapt quick to new software's and MRP's within
different businesses. Janus is also a minimum of level 3 IT qualified with advanced ability to
know Microsoft offices. Calendar/diary management, minute taking, streamline administration
processes. Janus can manage general activities related to making products and providing
services to meet businesses goals and objectives for businesses.
* Training & Development - Janus offers training and development within businesses, tailored to
the business need. We develop unique training against the scope of the business, this will
include the processes and policies already adopted within the business. Normally a day or two
a month over a 3-6 month plan. Janus helps implement individual/team development in new
and initiative ways for businesses.
11/2017
-
12/2020
Customer Account Manager / Project Manager
FGP Lufton Limited
* Promoted from within the Group to manage the key customer accounts for Lufton, an
orderbook totalling £8 million per year, working closely with the Operations Director and
Production Managers, including cover to them when away or on holiday and working directly
with the shop floor.
* Responsible for setting and meeting KPIs and ensuring compliance with AMS and NADCAP
accreditations.
* Running customer order books and aligning production to meet them, communicating daily with
customers to drive the most efficient production schedule.
* Running the groups social media pages, LinkedIn & Facebook
Project Management - Key Project Examples;
* Special projects include managing orderbook from £340k overdue orders down to £22k and
raising on time deliveries from 62% to 99% over 4 months.
* Raised utilisation of the heat treatment capacity from 25% to 75% within 6 months.
* Initiated and delivered project to simplify a £250k customer contract that rationalised supply
chain and increased FGP revenue with cost savings for the customer.
* Achieving targets and working well within a team as well as individuals. Great organisation skills,
strategic thinking and experience with LEAN, Six Sigma and DMAIC
* Successful Project Management within budgets, time and deliverable objectives achieved.
* Computer literate - MS Excel, Outlook, PowerPoint
orderbook totalling £8 million per year, working closely with the Operations Director and
Production Managers, including cover to them when away or on holiday and working directly
with the shop floor.
* Responsible for setting and meeting KPIs and ensuring compliance with AMS and NADCAP
accreditations.
* Running customer order books and aligning production to meet them, communicating daily with
customers to drive the most efficient production schedule.
* Running the groups social media pages, LinkedIn & Facebook
Project Management - Key Project Examples;
* Special projects include managing orderbook from £340k overdue orders down to £22k and
raising on time deliveries from 62% to 99% over 4 months.
* Raised utilisation of the heat treatment capacity from 25% to 75% within 6 months.
* Initiated and delivered project to simplify a £250k customer contract that rationalised supply
chain and increased FGP revenue with cost savings for the customer.
* Achieving targets and working well within a team as well as individuals. Great organisation skills,
strategic thinking and experience with LEAN, Six Sigma and DMAIC
* Successful Project Management within budgets, time and deliverable objectives achieved.
* Computer literate - MS Excel, Outlook, PowerPoint
02/2017
-
11/2017
Business Administrator/PMO
FGP Systems Limited
* Responsible for general administration within the Precision Engineering business which gave
me an excellent understanding of how the business runs and knowledge of the industry.
* Covered a wide variety of tasks including finance, despatch, and payment related issues.
* Administered the company apprenticeship scheme, overseeing selection procedures,
relationships with Weymouth and Yeovil College, the induction programme, and the annual
awards ceremony.
* Organising company social events, including family events and Christmas parties.
* Managing accreditation processes with suppliers and keeping databases up to date.
me an excellent understanding of how the business runs and knowledge of the industry.
* Covered a wide variety of tasks including finance, despatch, and payment related issues.
* Administered the company apprenticeship scheme, overseeing selection procedures,
relationships with Weymouth and Yeovil College, the induction programme, and the annual
awards ceremony.
* Organising company social events, including family events and Christmas parties.
* Managing accreditation processes with suppliers and keeping databases up to date.
01/2016
-
02/2017
Theatre Healthcare Assistant
BMI Winterbourne Hospital
* Frontline hospital worker, alongside surgical team, nurses and anaesthetists.
* Gained essential teamworking skills and learned to cope under pressure and remain calm in a
crisis.
* Gained essential teamworking skills and learned to cope under pressure and remain calm in a
crisis.
01/2014
-
01/2016
Business Administrator
Dorset County Hospital
* Directly responsible to the Chief Executive of Dorset County Hospital for diary, meetings, and
minute taking.
* Dealing with complaints from patients both in writing and person, when they were unable to be
resolved through the Patient Advice Liaison Service, including minutes of meetings with CEO.
Liaison with executives and senior visitors, and greeting visitors such as politicians, public
authorities, and on one occasion, a member of the royal family.
minute taking.
* Dealing with complaints from patients both in writing and person, when they were unable to be
resolved through the Patient Advice Liaison Service, including minutes of meetings with CEO.
Liaison with executives and senior visitors, and greeting visitors such as politicians, public
authorities, and on one occasion, a member of the royal family.
Local Availability
Only available in these countries:
United Kingdom
