Salesforce Administrator/Developer

Responsibilities:

* Worked on Profiles, Permission Sets, Roles, Groups, and Sharing Rules to maintain security.
* Helped to automate some business processes by creating workflows (email
notification/fields/Sunnova Energy Corporation, the largest residential solar provider in us,
has successfully installed and updates/tasks).
* Created workflows to send emails to users if field values are changed in standard or custom
objects.
* Actively involved in the deployment process during sprint releases and deploying through
Continuous integration and change set into Production.
* Performing Data Clean-up operation monthly using Data Loader for the Cases.
* Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for
different standard and custom objects in lightning experience.
* Enhancements in sales process - validations, workflows, security settings, Reports &
Dashboards, FLS, Page Layouts, and Record Types.
* Responsible for weekly and monthly data export, updates, and backup for the organization.
* Used Apex data loader, import wizard to Inset, Update, and Import data from Microsoft Excel
into Salesforce.com.
* Involved in Salesforce.com Application support activities and customizing the apps to match
the functional needs of the organization.
* Performed other administrative tasks such as managing Accounts, Contacts and Cases, setting
workflows and approval process for approving new accounts and other business processes.
* Provided Case Management by Configuring Email-to-Case for end users to submit a case through
Outlook.

Responsibilities:
* Sandbox to Production deployment using change set.
* Developed and researched ways to improve productivity within and outside the Salesforce
platform, with multiple companies worldwide.
* Interacted with various business user groups for gathering the requirements for Salesforce
implementation and documented the Business and Software Requirements.
* Implemented Order Management and Receivables modules in multi-Org set up and in all Phases of
Development life cycle.
* Involved in using Lightening Process Builder and Workflows and worked on customizing Visual
Force to have Lightening Experience for desktop and mobile applications.
* Optimized workflow and increased both comprehensibility and potential of clients to utilize
Salesforce to full extent.
* Configure salesforce and service cloud integration user along with configuration in
salesforce.
* Extensively involved in design and configuration of objects, page-layouts, record types,
search layouts, list views, validation rules, workflows, Approval Process, custom buttons,
custom link, report types, reports, and dashboard.
* Worked on Email Services and Single Email and Mass Email to send email to different portal
users.
* Implemented Sales Cloud to facilitate Campaign Management, Dashboard/Reports development, Lead
Management, Content, Contracts, and Customer Service/Cases.
* Pro-actively plan and monitor entire project execution for risks, issues, scope, customer
expectations and relationship.
* Perform maintenance and troubleshooting of applications. Documented best practices and
operational procedures.
* Build client trust and respect, establish client relationships, and develop rapport with
client. Participated and engaged in all team meetings. SME for the instructional designer
during training planning and development.
* Configure salesforce and marketing cloud integration user along with configuration in
salesforce.

Responsibilities:
* Extensively worked on agile methodology and attended Daily status/standup meetings.
* Laid groundwork for Force.com platform by creating custom objects, fields, tabs and filled
object data using Data Loader.
* Tested applications by appending multiple components to a Lightning Application and deployed
applications from Sandbox to Production. Setup Audit Trail to gather information about Client
usage.
* Worked with Methods to insert and update records without re-directing users to a new record.
* Worked with Visualforce Components to customize captions, headers and footers of a table and
to embed a
* Standard list view of an object's records.
* Modified simple Workflows to incorporate Email Alerts and Field Updates.
* Scheduled retrieval of report data to be used with Analytic Snapshots.
* Defined permissions for Profiles and Administrative Permissions to grant/deny users access to
the platform features.
* Assisting in identifying, troubleshooting, and resolving defects encountered during various
stages of the project delivery, including during the deployment and implementation of the
solution in production environments.
* Migrated data from Excel files to SFDC using Data Loader and Data Import Wizard.