EH

Erika HUNCA

available

Last update: 06.09.2022

Client Service Analyst, Billing Office Manager, Billing Office Manager

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Limited professional) | French (Limited professional) | Romanian (Limited professional)

Attachments

CV Erika Hunca - EnglishResume-converted (1) (1) (1).pdf

Skills

database, Data Entry, Microsoft Office, Word, Excel, Power Point, Access, Outlook, ERP, Gestoc, Senior Software, SIS, Wizcount, Charisma, SQL

Project history

10/2008 - 01/2015
Client Service Analyst
RCI Leasing Romania IFN

RCI Leasing Romania IFN, Bd. Aviatorilor, nr. 41, Sector 1, Bucuresti

* Keeping customer database up to date;
* Preparing, verifying, and processing invoices for all contracts, processing payments;

* Issuing reports for customers and RCI management;

* Providing answers to customer complaints and reconciling customer balances;

* Proactively identify and resolve operational, procedural and technical issues;
* Creating customer self-help documentation, procedure/policy documentation, reports;
* Handling customer inquiries directly either electronically or by phone and responding to their enquiries in
a prompt and professional manner;
RCI Leasing Romania is a subsidiary of Renault SA, who provides finance for the sales of Renault Group
brands.

05/2006 - 09/2008
Billing Office Manager
United Parcel Service, Sos

* Organising and coordinating Billing Team;
* Accomplishing billing departmental objectives by measuring billing results against plans; evaluating and
improving methods; making required changes;
* Preparing, verifying, and processing invoices for all contracts;
* Issuing reports for customers and UPS management, analysing revenue;
* Providing answers to customer complaints, reconciling customer balances, maintaining customer
relations;
United Parcel Service is an American global package delivery company

05/2005 - 05/2006
Billing Office Manager
S.C. Chorus Marketing&Distribution S.R.L.

* Preparing, verifying, and processing invoices for all customers;
* Issuing reports for customers and management, checking cash book, participating at inventory count;




S.C. Chorus Marketing&Distribution S.R.L. is a Romanian company specialised in electric material
distribution.

10/2001 - 06/2005
Data Entry Operator
S.C. Daedalus Consulting S.R.L.


Local Availability

Only available in these countries: Romania
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