Profileimage by Darsana Thazhath Digital Adoption Consultant, WalkMe Builder, Instructional Designer from Kochi

Darsana Thazhath

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Last update: 22.01.2024

Digital Adoption Consultant, WalkMe Builder, Instructional Designer

Graduation: Bachelors in Functional English, PG Diploma in Instructional Design
Hourly-/Daily rates: show
Languages: English (Full Professional)

Attachments

Resume-DarsanaThazhath_220124.docx

Skills

I am a certified Digital Adoption Solution Engineer, Digital Adoption Project Manager, and Instructional Designer with 10+ years of working in the computer software industry. I have helped companies like Kohler and HealthSafe to drive their digital adoption projects.

I can help you: 

•    Accelerate employee onboarding, online training delivery, and employee enablement with the help of new-age learning tools and technology

Project history

12/2021 - Present
WalkMe Consultant/Builder (Contract)
Kohler (Other, >10.000 employees)

  • Plan, build, and deploy WalkMe for Planview 

02/2022 - 07/2022
WalkMe Consultant/Builder (Contract)
HealthSafe (Other, 10-50 employees)

- End-to-end WalkMe project management for HealthSafe HSO application
- Plan, build, and deploy WalkMe for the target user segments

08/2019 - 12/2020
MC Delivery Specialist
Accenture (Internet and Information Technology, >10.000 employees)

Accenture, Bangalore, India
* Developed training content (instructor guides, participant guides, PowerPoint presentations,
procedure guides, simulations, handouts, and job aids) for clients across industries
* Participated in diagnosing business problems and planning and leading the transformation
* Leveraged Accenture's methods, tools, and assets to deliver outcomes
* Used WalkMe tool to create smart walk-throughs, smart tips, and launchers
* Used EnableNow to deliver learning content
* Communicated and coordinated with clients, stakeholders, team members
* Tools: Microsoft Word 2016, Microsoft Excel 2016, Microsoft Teams 2016, SAP Enable Now and
WalkMe

09/2014 - 07/2019
Instructional Designer & eLearning Developer
JDA Software Pvt. Ltd. (Blue Yonder) (Internet and Information Technology, 500-1000 employees)

JDA Software Pvt. Ltd., Bangalore, India
* Performed scope, training needs analysis, and high-level design for instructor-led, web-based,
and blended training
* Performed end-to-end course design, storyboarding, course packaging, and assessment creation
* Interacted with SMEs and stakeholders
* Managed projects and took initiatives to achieve process improvements
* Tools: Microsoft PowerPoint 2016, Microsoft Word 2016, Microsoft Excel 2016, Adobe Captivate
7, TechSmith Camtasia Studio 7, TechSmith SnagIt 10, ProForm Rapid eLearning Studio 4, and
Articulate Engage 09, JDA Enterprise Supply Planning, JDA Space Planning
* Achievements: Spot Award: July 2017, Spot Award, June 2016, Pillar Team Awards - H2 2016,
Architect and Consultant Learning Path Team (10+ members), Pillar Team Awards - H1 2016, Space
Planning eLearning Curriculum Team (6 members)

12/2012 - 07/2014
Instructional Designer
Aptara Learning Pvt. Ltd.

Aptara Learning Pvt. Ltd., Thiruvananthapuram, India
* Developed high-quality storyboards for Aptara clients
* Coordinated with graphic developers, program developers, and project managers to ensure the
quality and timely delivery of projects
* Interacted with SMEs, clients, and on-site Instructional Designers
* Reviewed courseware to ensure that it follows the blueprint set for the project
* Ensured that Customer Satisfaction Index (CSI) is maintained for the projects
* Tools: Microsoft PowerPoint, Microsoft Word, and Articulate Suite
* Achievements: Employee of the Month, July 2013

06/2011 - 07/2012
Instructional Designer
Progress Software

Progress Software, Hyderabad, India
* Designed and developed high-quality and technically accurate instructor-led training (ILT) and
eLearning courses
* Interacted with SMEs to gather content, solve queries, and verify the accuracy of deliverables
* Developed high-quality storyboards that media developers can use to create courses
* Interacted with media developers to assure that course designs are accurately implemented
* Deployed and tested web-based training (WBT) courses
* Developed assessments to test learners' knowledge
* Conducted research to develop better courses
* Tools: Microsoft Word and Adobe Captivate

04/2008 - 06/2011
Instructional Designer
Ernst & Young Global Shared Services Centre

Ernst & Young Global Shared Services Centre, Thiruvananthapuram, India
* Developed learning objectives, storyboards, and assessments
* Coordinated with media developers and SMEs
* Recorded and edited audio, simulations, and lab sessions
* Created tutorials using Learning Content Management System and Rapid eLearning tools
* Tools: Microsoft PowerPoint, Microsoft Word, Articulate Suite, Adobe Captivate, Audacity,
TechSmith SnagIt, and ACS LCMS

Local Availability

Only available for remote work

Other

Independent Consultant | Certified Digital Adoption Professional | Instructional Designer

Youtube - Video

YouTube Profil WalkMe Samples
Profileimage by Darsana Thazhath Digital Adoption Consultant, WalkMe Builder, Instructional Designer from Kochi Digital Adoption Consultant, WalkMe Builder, Instructional Designer
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