* Migrated Pricing and Corporate action process from Singapore
to Gurgaon.
* Responsible to produce monthly MIS on the number of issues
resolved and the economic impact on key stakeholders and
taking responsibility for providing relevant MI to senior
management.
* Accountable to ensure that local deadlines are met and the
various market rules adhered to.
* Effectively Leading and managing the running of the daily BAU
functions, including:
- Ensured the controls, procedures, and supporting
documentation for the team are reviewed and maintained on
a regular basis.
- Conducted and maintain training with staff members.
- Took the lead in UAT for departmental initiatives and
projects and proactively suggested system enhancements to
improve team efficiency.
* Responsible to Communicate with on-shore teams - raising any
escalation items and participate in regular meetings.
* I act as an escalation point for both internal and external clients
to resolve any trade booking & pricing issues in a timely
manner.
* Responsible monitor, managing, and ensuring the team is
investigating and resolving any portfolio/trade discrepancies,
prioritizing and escalating accordingly in a timely manner.