Debt Collection Agent
Quest Holdings Limited
Keywords
Skills
databaseI’m a forward thinking self-starter with experience in administrative assistant and I have a background in Education. My goal is to make people achieve their goal by taking their businesses to the next level. my strengths are to manage clients calendar and inbox, Internet research, data entry Travel Research, taking meeting minutes,Data entry . I can work well with google workspace such as google docs, google forms,slides sheet. I'm a dedicated worker with excellent communication, time management and computer skills. In my previous role as a debt collection, I smoothly handled questions and resolved customers' concerns with great problem solving abilities and attention to details. I multitasked and managed time well to meet performance target. I’m ambitious, a fast learner and am open to new job opportunity .
Project history
11/2020
-
12/2021
Quest Holdings Limited - Nairobi, Kenya
* Notified credit departments, ordered merchandise repossession and service disconnection and turned
over account records to attorneys when customers failed to respond to collection attempts.
* Performed various administrative functions for assigned accounts, such as recording address changes
and purging records of deceased customers.
* Conferred with customers by telephone or in person to determine reasons for overdue payments and to
review terms of sales,service or credit conduct.
* Notified credit departments, ordered merchandise repossession and service disconnection and turned
over account records to attorneys when customers failed to respond to collection attempts.
* Performed various administrative functions for assigned accounts, such as recording address changes
and purging records of deceased customers.
* Conferred with customers by telephone or in person to determine reasons for overdue payments and to
review terms of sales,service or credit conduct.
08/2018
-
05/2019
Sales Representative
Mumias Furniture Home Store
Mumias Furniture Home Store- Western ,Kenya
* Worked with management teams to develop annual sales plan, goals and targets
* Advised clients regarding accounts, pricing schedules and financing options.
* Handled client deposits and transactions and updated billing information in the company database.
* Worked with management teams to develop annual sales plan, goals and targets
* Advised clients regarding accounts, pricing schedules and financing options.
* Handled client deposits and transactions and updated billing information in the company database.
Local Availability
Only available in these countries:
Kenya
