Servicenow Developer
Cognizant Technology Solutions
Keywords
Skills
Java Script, HTML, CSS, Jelly, XML, MySQL, C, C++, Servicenow, Workday - 1.8, API, OneSiebel, Velocity, ACL, RAD, UI policies, Client Script, Business rules, UI, analytics, Qualys, Configuration Management, Database, CMDB, scrum, Data Import, ERP
Project history
07/2019
-
04/2021
Description: The project key concept is to deliver different services under one portal.
Role: Servicenow Developer
Responsibilities:
* As an application lead managing the development and delivery of project agile methodology.
* Develop a custom application to manage user related services.
* Automate the process of adding users to a group or adding roles to users through a request.
* Developing inbound actions to allow users to new requests through email and also to
establish the communication between users and instance.
* Manage application access for different set of groups through ACL's.
* Develop different types of requests to users to get assistance on scheduling a meeting,
onboarding users, travel and expenses etc.
Role: Servicenow Developer
Responsibilities:
* As an application lead managing the development and delivery of project agile methodology.
* Develop a custom application to manage user related services.
* Automate the process of adding users to a group or adding roles to users through a request.
* Developing inbound actions to allow users to new requests through email and also to
establish the communication between users and instance.
* Manage application access for different set of groups through ACL's.
* Develop different types of requests to users to get assistance on scheduling a meeting,
onboarding users, travel and expenses etc.
10/2019
-
12/2019
Servicenow Developer
Project / Novartis - US PSS
Description: The project key concept is to develop an application to provide an interface for
patients to request specialty services.
Role: Servicenow Developer
Responsibilities:
* Created new tenant from scratch.
* Streamline and provide consistent process for handling incidents, service requests and
escalations with clear workflow and SLA's
* Efficient and enhance reporting capabilities.
patients to request specialty services.
Role: Servicenow Developer
Responsibilities:
* Created new tenant from scratch.
* Streamline and provide consistent process for handling incidents, service requests and
escalations with clear workflow and SLA's
* Efficient and enhance reporting capabilities.
07/2019
-
09/2019
Servicenow Developer
Project / Novartis
Description: The project key concept is to deliver a request where business can use to handle
different auxiliary documents provided by users.
Role: Servicenow Developer
Responsibilities:
* Created new tenants from scratch.
* Manage the development and delivery of project in a phased released wise manner.
* Created new custom tables, configuring forms, list layouts and list actions.
* Designing new Record producer form based on the client's requirement.
* Worked on UI policies, Client Script, Business rules, UI Actions, ACL's, scheduled jobs.
* Develop efficient dashboards using performance analytics to provide in depth analysis on
business.
* Configuring Notifications to send mails to responsible persons at different stages of the
workflow, using Email Scripts and Event Queue.
* Worked on data load and transform maps as per the client requirement.
different auxiliary documents provided by users.
Role: Servicenow Developer
Responsibilities:
* Created new tenants from scratch.
* Manage the development and delivery of project in a phased released wise manner.
* Created new custom tables, configuring forms, list layouts and list actions.
* Designing new Record producer form based on the client's requirement.
* Worked on UI policies, Client Script, Business rules, UI Actions, ACL's, scheduled jobs.
* Develop efficient dashboards using performance analytics to provide in depth analysis on
business.
* Configuring Notifications to send mails to responsible persons at different stages of the
workflow, using Email Scripts and Event Queue.
* Worked on data load and transform maps as per the client requirement.
10/2015
-
07/2019
Servicenow Developer
DXC Technology
Description: The project key concept is to deliver Security Operations by prioritizing and resolve
threats based on the impact they pose to organization.
Role: Servicenow Developer
Responsibilities:
* Activate and configure Qualys Vulnerability Integration plugin.
* Configuring Qualys scanner to detect vulnerability data and import data to Vulnerability
Response for tracking, prioritization, and resolution.
* Configured Qualys integration setup for each customer on domain basis.
* Eliminating vulnerabilities quickly by automating manual tasks to accelerate analysis,
planning, and remediation execution.
* Configuration Management Database (CMDB) to determine which items are most critical.
* Manage the development and delivery of project in scrum methodology.
* Presented the developed and delivered Secops product in Buildathon happened in Australia and
Plano, Texas.
threats based on the impact they pose to organization.
Role: Servicenow Developer
Responsibilities:
* Activate and configure Qualys Vulnerability Integration plugin.
* Configuring Qualys scanner to detect vulnerability data and import data to Vulnerability
Response for tracking, prioritization, and resolution.
* Configured Qualys integration setup for each customer on domain basis.
* Eliminating vulnerabilities quickly by automating manual tasks to accelerate analysis,
planning, and remediation execution.
* Configuration Management Database (CMDB) to determine which items are most critical.
* Manage the development and delivery of project in scrum methodology.
* Presented the developed and delivered Secops product in Buildathon happened in Australia and
Plano, Texas.
09/2017
-
07/2018
Servicenow Developer
Project /Jollibee
Description: The project key concept is to develop Customized Application to handle most of the
Service Management modules of the business process with ServiceNow Suite like Change Management,
Incident Management, Problem Management, Service Request Management and other customizations
according to the Business requirements.
Role: Servicenow Developer
Responsibilities:
* ITSM development (Incident, Problem, Change, Service Request, knowledge)
* Service Catalog (Building/maintaining workflows and various types of catalog items)
* Manage the development and delivery of project in a phased released wise manner.
* Building/maintaining workflows and various types of catalog items.
* Automated Approval process, tasks & data updates through workflow.
* Created SLA definitions scope, quality and speed of the services within a known timescale.
* Data Import and Management.
* Create and use update sets to move customization between instances.
Service Management modules of the business process with ServiceNow Suite like Change Management,
Incident Management, Problem Management, Service Request Management and other customizations
according to the Business requirements.
Role: Servicenow Developer
Responsibilities:
* ITSM development (Incident, Problem, Change, Service Request, knowledge)
* Service Catalog (Building/maintaining workflows and various types of catalog items)
* Manage the development and delivery of project in a phased released wise manner.
* Building/maintaining workflows and various types of catalog items.
* Automated Approval process, tasks & data updates through workflow.
* Created SLA definitions scope, quality and speed of the services within a known timescale.
* Data Import and Management.
* Create and use update sets to move customization between instances.
12/2016
-
08/2017
Servicenow Developer
Project /Alamar Foods
Description: The project key concept is to develop the Request fulfillment and enhancements.
Role: Servicenow Developer
Responsibilities:
* Worked in mostly Service Catalog and Incident module customizations and enhancements.
* Used Access Control Rules for securing and providing the right access to right person/role.
* Producing reports and dashboards based on requirements.
* Create and management Dashboard, Add Reports to a homepage.
* Created various Email Notifications using Email Templates.
Role: Servicenow Developer
Responsibilities:
* Worked in mostly Service Catalog and Incident module customizations and enhancements.
* Used Access Control Rules for securing and providing the right access to right person/role.
* Producing reports and dashboards based on requirements.
* Create and management Dashboard, Add Reports to a homepage.
* Created various Email Notifications using Email Templates.
Local Availability
Only available in these countries:
India
