Keywords
Skills
Project history
-Gathers, validates, formats, cleans, and uploads the contact information for our campaigns. -Conducting a thorough data analysis of clients' information and storage systems. -Installing and maintaining data collection software and various web scrapers. -Verifying and extracting data through diligent research across multiple websites & sources. -Importing and transferring data to a secure central database. -Performing regular data integrity and quality audits. -Creating and submitting data collection reports. -Troubleshooting database storage issues. -Produce qualitative and quantitative reports to be used in data analysis
Assist customers with queries related to their order status, available products, dispatch details, payment details, Coordinating with different courier partners, to get an update on the delivery status via Emails and deal with multiple customers at the same time.
-Perform fast and accurate data entry of all information as assigned -Process the documentation received in accordance to the agreed service standards and established policies and procedures -Format CVs -Register New Candidates from Central Mailbox -Update Existing Candidates from Central Mailbox -Requests to MP IT profiles for correction -Check, verify, and correct source documents for accuracy -Update and maintain information on computer systems and archives -Maintain a high level of confidentiality and discretion over sensitive documents -Knowledgeable with correct spelling, grammar, and punctuation
Furnishing members and health care practitioners with details regarding members' benefits. Granting pre-authorizations for medical treatment, if covered. Advising members of outstanding co-payments. Providing extant and prospective members with the details of network providers.
Diagnose and troubleshoot any issues related to a product we sell. Also provide instructions for common tasks such as setting up an account or installing software.
-In charge of Social Media Management -Handles Social Media Marketing tasks -Create content calendars -Messaging and connecting to people in Social Media -Create Graphics (Canva)
Effectively field complaints about telephone service, wireless reception, dial-up Internet connectivity and billing issues. Conduct research into connectivity problems or billing errors to resolve issues. Treat customers with kindness, honesty and respect to retain their business.
Working with the digital marketing team to create digital campaign materials depending on the brand guidelines established for specific clients. -Reporting to the Lead digital designer and team to be able to meet deliverables given without with successful aesthetics, standards & quality.
- Admin task
- Email Management
- Setting appointment
- Email Management
- Project Management
- Data Entry