Profileimage by Marbelly Hernandez Administrative Manager and Customer Service representative, Executive and Financial Assistant from Granada

Marbelly Hernandez

available

Last update: 14.11.2022

Administrative Manager and Customer Service representative, Executive and Financial Assistant

Graduation: Bachelor Degree in Business Administration
Hourly-/Daily rates: show
Languages: English (Limited professional) | Spanish (Native or Bilingual)

Keywords

Servicio al Cliente Administrative Operations Calendar Management Billing Data Entry Finance Time Management Attention To Detail Success Driven

Attachments

resume-marbelly-hernandez..pdf
Keiser University certificate_Marbelly H..pdf

Skills

Customer service
BPO industry experience
MS Office and Google suites
Time management.
Administrative tasks (data entry, calendar management, answering emails, billing)
Attention to details
Results-oriented.
 

Project history

01/2017 - 12/2022
Executive and Manager Assistant
Rainbow Agrosciences Central America Co Ltd

* Schedule and Coordinate meetings, appointments,
and travel arrangements for supervisors and
managers.
* Broad experience in preparing Sales Report and
presentation designs every month, besides
supporting the Human Resources area.
* Following up on administrative payments and support
the accounting department.
* Answering emails to international business
associates.
* Responsible for the importing/exporting process.
* I developed a highly organized and great
communication with business partners.

01/2015 - 01/2017
Administrative Manager and Customer Service representative
Hotel Casa del Consulado

* Welcomed customers face-to-face, by email, and by
phone calls.
* Supervisions of the Front desk and housekeeping
development areas.
* Type memos, and job descriptions and prepare
Executive Revenues Report weekly for regional
managers.
* Attending logistics for events and marketing activities.
* Developed and Strengthen the business associate's
portfolio through networking activities, increasing
sales by over 50% of the goal.

01/2011 - 01/2015
Executive and Financial Assistant
Oikocredit International

* Coordinate agendas, logistics for events and
marketing activities, travel arrangements and
schedule meetings.
* Elaboration of Financial and executive reports in
English and Spanish for the Regional Manager Area.
* Attending visitors and greeting customers, answering
phone calls and emails.
* Procurement and maintenance of office supplies are
always careful to adhere to the budgeting practices
* Verifying, filling and protecting legal documents.
* I managed to strengthen relationships with clients as
well as a high degree of organization at the national
office level.

Local Availability

Only available in these countries: Nicaragua

Other

Executive and Administrative Assistant with 6 + years of experience in Customer Service, problem-solving, organizing, and preparing facility reports and professional documents. Attention to detail and great communication skills.
Profileimage by Marbelly Hernandez Administrative Manager and Customer Service representative, Executive and Financial Assistant from Granada Administrative Manager and Customer Service representative, Executive and Financial Assistant
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