Osama Selwadi available

Osama Selwadi

HP Openview Consultant, ITIL Service Management Consultant

available
Profileimage by Osama Selwadi HP Openview Consultant, ITIL Service Management Consultant from Riyadh
  • Riyadh Freelancer in
  • Graduation: B.SC.
  • Hourly-/Daily rates: 100 €/hour 500 €/day
  • Languages: Arabic (first language) | English (business fluent)
  • Last update: 06.11.2009
KEYWORDS
SKILLS



Personal Details

Name: Osama Mahmoud Mustafa Silwadi
Birth: Kuwait 22nd February 1983
Nationality: Jordanian
Contact: Mob. +966 530788040
O_selwadi@yahoo.com

Certifications

HP OpenView Accredited Integration Specialist (AIS)
Performance Insight ( Exam HP0-310)

HP OpenView Accredited System Engineer (ASE)
Network Service Center ( Exams : HP0-632, HP0-633, HP0-634)
Operations Center for Windows ( Exam HP0-727)

HP OpenView Windows operations manager training –Attendance
Systems and Servers V7 for Windows

ITIL –Manager’s Certificate in IT Service Management - Exin
IT Service Management

Cisco Certified Network Associate –CCNA
Cisco Networking – Expired
Cisco ID# CSCO10724003
Education
2001 to 2005
University Balqa Applied University,
Faculty Of Engineering Technology
Qualification Attained BS in Computer Engineering.
With 2.84 Good Degree
2000 to 2001
School Zarqa Comprehensive Secondary School
Qualification Attained Jordan General Secondary Certificate-Tawjihi
Total of: 93.1%

Languages Arabic Native
English Good command, writing, reading


Employment History

Global Mobility Solutions
Riyadh, Kingdom of Saudi Arabia

Job Title

Job Description



Dima Solutions
Amman, Jordan

Job Title

November 07 to present


ITSM Consultant

• HP Software Implementation and Integration
• Pre-Sales and solution design for HP ITSM Solutions

May 06 - November 07


HP OpenView Technical Consultant

Job Description • Integration, Customization & Support for HP OpenView Products.
• System Architecture and Proposal Writing for IT Management Projects.



General Computers & Electronics Co.
Amman, Jordan

Job Title
August 05 - May 06



Technical Support Engineer

Job Description • Installation & Technical Support of IBM & FSC Products.
• Microsoft Desktop and Server Operating Systems Support.
• System and Network Infrastructure Implementation of Microsoft products for small and medium sized projects.
• Customer service contracts, support follow-up.

Scientific & Medical Supplies – SMS Undergraduate Field Training
From (February 2005 to May 2005)

Training & Technical Skills:


• Attended the CNAP program at the Computer Centre of the faculty
(2002- 2003)
• Attended a training course in Solaries Operating Environment-
Fundamental level (Summer 2003)
• Attended a training course in Computer Maintenance (January 2004)
• Attended ASP.NET Training course, including SQL Server2000.
• Attended Microsoft Official Curriculum Courses with numbers: 2275 & 2276 at GCE Training Centre, the courses covered the skills of Managing Windows Server 2003 Environment and Network Infrastructure.
• Attended an Official training course for ITIL Foundation arranged by Dima Solutions of Jordan and SM2 of UK – Instructor Mr. Steve Mann, 3 Full day training.
• Attended Official Training for ITIL Service Management; Service Support and Service Delivery at SMME- Dubai in June 2009.
• Good knowledge in IBM and Fujitsu Siemens hardware of PCs and Intel based Servers.
• Attended a Training Course in HP-UX at OMS- Cairo, HP Accredited Training Center
• Good knowledge in Red Hat Linux Operating System.
• Experience in the following HP OpenView products:
o Network Node Manager
o Operations For UNIX
o Operations For Windows
o Performance Insight
o Client Configuration Manager CCM
o HP SiteScope
o HP DDMI
Projects and Working Experience:

• I have been working in HP Software and IT Service Management field since May 2006, currently I am reporting directly to the General Manager Mr. Jamil Awwad.
• Global Mobility Solutions is now a Silver Partner for HP software who carries on sales and implementation services for HP Software Products, GMS was awarded as HP Software Partner in Kingdom of Saudi Arabia in HP Software Universe- Dec. 2008.
• My current job title is ITSM Consultant; I am responsible for pre-sales and implementation tasks related to HP Software.
• Below is a list of the most important projects I’ve been responsible for:

? Royal Jordanian Airlines - Jordan

? Jordan Telecom Group /Orange - Jordan

? Areeba – GSM Operator in Syria ( Later MTN)- Syria

? ALOOLA ISP – Syria

? Amman Stock Exchange - Jordan

? Jordan Petroleum Refinery - Jordan
? National Information Technology Center – E-Government NOC - Jordan
? Al –Marai Diary – Saudi Arabia
? King Fahd Medical City – Saudi Arabia
? Taibah University – Saudi Arabia
? Aramco – Saudi Arabia
? STC VIVA – Kuwait
? TATWEER Smart School Project – Ministry of Education- Saudi Arabia
? King Abdulaziz University – Jeddah


REFERENCES
My linkedIn Profile

Osama Selwadi ((oselwadi@gmsworld.net))
TIME AND SPATIAL FLEXIBILITY
Remote Tasks only, Attendace possible in KSA Only
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