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Riya K

available

Last update: 17.04.2023

ServiceNow CSA & CIS-HR Certified || ITSM, CSM, HRSD, Service Portal

Graduation: BE Computer Science
Hourly-/Daily rates: show
Languages: English (Limited professional) | Hindi (Full Professional)

Keywords

Self Service Technologies IT Service Management Servicenow Advanced Cardiovascular Life Support (ACLS) Service Catalog Agile Methodology Business Rule Management Systems Change Management Incident Management Problem Solving + 7 more keywords

Skills

Hello,
I am ServiceNow developer with 5.7 years of experience in ServiceNow development & certified in the following disciplines:
1. CSA
2. CIS-HRSD

I have worked on ITSM, CSM, HRSD modules also have expertise in Service Portal Development. 

Few of my strong points are mentioned below:
- Service Portal Expert
- ITSM Expert
- Client-side scripting (client scripts, UI scripts, catalog client scripts, UI actions, UI Policies )
- Server-side scripting(Script includes, Business Rules, Schedule jobs, UI Actions, ACLs)
- Table Administration - creating/modifying tables and fields
- Service Catalog Implementation
- Building End to End Catalog Items with Workflows., Variable sets, order guides, Record Producers
- Workflow & Flow Designer developments
- Email notifications and email scripts
- ACLs
- System Localization                                                                                                                                      
- Data import/export, Transform Maps & Transform Scripts
- Reports & Scheduled Reports
- Virtual Agent

Service Modules worked on:
- Incident Management
- Problem Management
- Change Management
- Service Catalog
- Agile Development
- Knowledge Management
- CSM
- HRSD
- Service Portal

Project history

Local Availability

Only available for remote work
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