Alberto Genovese available

Alberto Genovese

Alberto Genovese

available
Profileimage by Alberto Genovese Alberto Genovese from TrezzanosulNaviglioMI
  • 20090 Trezzano sul Naviglio (MI) Freelancer in
  • Graduation: Bachelor in Computer Science Engineering
  • Hourly-/Daily rates:
  • Languages: English (Limited professional) | Italian (Native or Bilingual) | Spanish (Elementary)
  • Last update: 20.10.2012
KEYWORDS
PROFILE PICTURE
Profileimage by Alberto Genovese Alberto Genovese from TrezzanosulNaviglioMI
SKILLS
Project Management, Service Management
IMS architecture. VoIP tracing with Wireshark. OSS release validation.
SIP, H323, H348 Megaco, ADSL, ISDN (PRI and BRI) protocols.
Call Center technologies with Tomcat Web applications
Call Center Quality improvement. SLA and KPI valuation
CRM reporting and statistics
IVR systems development with XML.
CTI (Computer telephony Integration)
SR, TTS and Call Recording technologies
PBX and ACD systems. Asterisk VoIP configuration
SQL Server admnistration
Sun Solaris Unix system administration.
PROJECT HISTORY
I aspire to join an international project in a company that will make the most of my telecommunication knowledge in telecommunication, IMS, OSS, CRM and Contact Center VoIP technologies.
I prefer a stimulant job environment that offers professional growth, either Project Manager or System Architect. I’m problem solving oriented. I like group job, to take decisions and have responsibility.
TIME AND SPATIAL FLEXIBILITY
I'm available immediately, in Milan (Italy)
OTHER
http://it.linkedin.com/in/genovesealberto
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