Profileimage by Milos Novotny Open to freelance contract roles from Prague

Milos Novotny

partly available
Contact

Last update: 23.04.2020

Open to freelance contract roles

Graduation: not provided
Hourly-/Daily rates: show
May vary on project scope and onsite presence needs.
Languages: German (Elementary) | English (Full Professional) | Italian (Elementary) | Czech (Native or Bilingual)

Keywords

Oracle Scrum SQL Java Fault Clearance Telecommunications Support GSM CRM XML SQL Server Windows Vista TomCat

Attachments

Delijannis_Milan_Dec19.doc

Skills

Unix, Telecommunications Billing, IIS, XML, Telecommunications, BMC Remedy, QTP, Siebel, Selenium, Putty, WinSCP, PL/SQL, Technical Recruiting, Operating Systems, Quality Center, Mediation, Billing Systems, Testing, SQL, Windows, Web Services, Quality Assurance, Troubleshooting, Windows Server, Agile Testing, Regression Testing, Microsoft SQL Server, Oracle, GSM, Scrum, Tomcat, MySQL, Java Enterprise Edition, Exploratory Testing, Microsft Dynamics CRM, Oracle SQL, SQL Server, TFS, Apache, HTML/XML, SoapUI, Windows/Linux, Applications Support, Roaming, Rating, Billing, Microsoft CRM, Active Directory, IT Service Management, Recruiting

Project history

Available for New opportunity
Open to freelance contract roles
01.2014 - today
Open to new opportunity as a freelance contractor: Prague, Munich, Cologne, Amsterdam, but do not hesitate to ask for another cities.

QA Testing, Production/Application support assignments, but not limited to.

Feel free to contact me:
milan.delijannis@gmail.com
Information Technology and Services


Freelance IT recruitment
Freelance IT recruitment
01.2012 - today
Specialized in Europe and Middle East market in offering right candidates from all over the world. Perfect match is my main goal. From expert level candidates up to highly experienced management roles. Ready to cooperate worldwide.
Human Resources


www.Prodejtese.cz
Founder (already started)!
0.2011 - today
Project coordination with business partner: Development driving and cooperation with development and QA (small team of 2 persons).
Staffing and Recruiting


Skype
Quality Engineer
01.2013 - 12.2013
As a part of Quality Engineering team of Skype (part of Microsoft) I work on exploratory testing of modern client that is included in Win 8 (and Win 8.1 as well).
Development is done in AGILE (Scrum).

Device testing oriented testing as well with prototypes of devices as well as existing, commercially used ones.

Dealing with developers, PMs, designers and regression testers - those are/were spread across whole world - Vietnam, India, Ukraine, Estonia, USA, UK and our branch in Czech Republic.
Computer Software
1001-5000 employees

iFree.com
Localization tester / QA Analyst
11.2013 - 11.2013
Short project of testing Android app for Russian company done completely remotely - PM was navigating me when the server side is changed, to proceed with testing the app.

Application that is changing the voice using AudioTex service. Localized in Czech language.
Information Technology and Services


T-Mobile Czech Republic a.s.
Production support (freelance)
07.2011 - 10.2012
Production support (3rd level support) - Mediation

Activities:
Production support for T-Mobile UK. Weekly reporting of production incidents with moderated detailed conference call with the UK partners, handling solution of the incidents (regarding Mediation of GSM traffic: MMS, SMS, GSM, WLAN, VMS, TAP, etc.). Cooperation with 2nd level support and requesting actions from their side. Technologies:
Unix SunOS 5.9, Oracle 10g DB Applications: Mediation zone, HP Openview.

Lately part of the SCRUM team as a member for testing delivered code from development. Also part of testing team of legacy systems of T-Mobile Czech Republic.
Telecommunications
1001-5000 employees

Vodafone, Czech Republic
Tester
04.2011 - 06.2011
Activities:
Full tests, regression tests, acceptations tests of web systems and payment terminal applications. Cooperating with analytics, demand manager, online team members and developers, looking for the best solutions. Solving issues with vendor IBM. Preparing test scenarios and automated tests using Selenium. Reporting bugs and retesting when fixed.


Technologies:
J2EE, Selenium


Operational application support
Telecommunications


Accenture
Customer support
11.2010 - 01.2011
Knowledge transfer - TTM GEO

Activities:
User support of trouble ticket management system for Germany. Transfer information from Telecom Italia support staff to make support available from Czech Republic instead of Italy. Communication in English every day.
Cooperating with support staff, PM and developers, looking for the best solutions. Preparing documentation for smooth run of system. Technologies:
J2EE, HP Unix, Tomcat
Management Consulting
10,001+ employees

Raiffeisen bank a.s
Internal application support
06.2010 - 11.2010
Activities:
Customer support (face-to-face, e-mails, phone calls) for internal applications. Mostly .NET technology, but also J2EE, AIX operating, SQL (Oracle DB). Siebel workshops.
Configuration, trouble shooting and installation.
Technologies:
.NET, J2EE, AIX, Tomcat, Oracle 11g, Siebel CRM
Telecommunications


JSC SITRONICS
BMC Remedy admin & application admin of Foris NG
09.2008 - 08.2010
BMC Remedy supporter for ADMIN and 2nd level support and administrator of FORIS NG - billing solution for TELCO.
Information Technology and Services
5001-10,000 employees

Sitronics Telecom Solutions a.s
Application support
09.2008 - 05.2010
FORIS NG application support

Activities:
Providing customer support remotely, cooperation on coordination when deploying new hotfixes, customizations and builds(versions). Creating queries from Oracle DB, configuration of applications and solving incidents, that were received via ticketing system BMC Remedy or in urgent cases by phone. On call support during night hours.
Using TFS for tracking bugs and its correction, testing delivered patches (webservices, customizations, etc.).


Technologies:
C, C#, .NET, Oracle DB 10g, MS SQL, Windows Server 2003, Citrix, Active Directory, TFS 2008
Telecommunications


Sitronics Telecom Solutions a.s
Application support
09.2008 - 05.2010
FORIS NG application support

Activities:
Providing customer support remotely, cooperation on coordination when deploying new hotfixes, customizations and builds(versions). Creating queries from Oracle DB, configuration of applications and solving incidents, that were received via ticketing system BMC Remedy or in urgent cases by phone. On call support during night hours.
Using TFS for tracking bugs and its correction, testing delivered patches (webservices, customizations, etc.).


Technologies:
C, C#, .NET, Oracle DB 10g, MS SQL, Windows Server 2003, Citrix, Active Directory, TFS 2008
Telecommunications


SITRONICS Telecom
BMC Remedy administrator
01.2008 - 05.2010
Main activities and responsibilities

Administrator of AR System - BMC Remedy 7

Installing BMC ARS and modules: SLM, Requester console, Incident management console, Problem management console, Mid tier, etc.

Define: Service Level Agreements, Operational Level Agreements, Notifications, etc.

Creating of periodic summary regarding IT services - Monitoring, interpretation and preparing of reports about SLA and SAL statuses

Communicate about internal SLA's, quality of IT services.

Following ITIL


2nd level support and application administration
Information Technology and Services


Cleverlance Enterprise Solutions a.s
QA Tester
05.2007 - 09.2008
2007 - 2008

Main activities and responsibilities

Quality assurance and Testing on the project for the customers from TELCO, Insurance and Banking area.
Testing thick and thin clients at customers side. Reporting bugs. Cooperating with developers.

Siebel testing in Telefonica O2 during its stay.

Project for the important customers like Finantix
Information Technology and Services


Finantix - Venezia, Italy
Senior Tester
12.2007 - 01.2008
Finance 4.3

Activities:
Full tests, regression tests, acceptations tests of web systems. Cooperating with analytics and developers, looking for the best solutions. Reporting bugs and writing test protocols. Technologies:
C++, J2EE
Telecommunications

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