Keywords
Skills
User Administration, SAP Netweaver, SAP Solution Manager, SAP R/3, SAP Basis, ITIL processes, knowledge transfer, Coaching, Authorizations, SAP BW/BI, XI/PI, Portal, MS-SQL 2005 - 2008, Oracle, MaxDB, HP-UX, Linux, AIX, Windows server(s) 2003 - 2008, ITIL, SAP ERP, SAP Solutions, Authorization, Performance Tuning, SAP, SAP Implementation, ECC
Project history
The Future Group
Senior SAP Netweaver / Basis Consultant
07.2013 - today
Information Technology and Services
201-500 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
05.2012 - 05.2013
Project: Océ Technologies
Location: Venlo - The Netherlands
Tasks / responsibilities:
Has supported the SAP basis/technical administration team.
This team was responsible for solving problems, implementing changes and
monitoring of SAP R/3, Netweaver, SAP BW/BI, SAP CRM, Solution Manager, SAP PI systems.
Tasks / Responsibilities:
• Reviewing and updating SAP documentation / procedures
• Solving common faults and messages that come through
• Incident / Change / Problem management according to ITIL processes.
• Performing proactively SAP technical administration/maintenance.
• Participating in preparation and executing of (complex) system refresh / copy activities of
Production to Quality Assurance systems.
• Adapting of the system refresh documents/procedures
• Detecting and identifying potential problem areas in the SAP systems.
• Analyzing and optimizing of the usage of Solution Manager system monitoring and reporting
• Implementing transport requests into Development - Acceptance-Production environments
• Printer definition, performance troubleshooting, etc. and giving technical advices.
• All basis jobs, client copies, importing service packs, printer administration, implementing of
SAP notes / support packages, etc..
• Analyzing / resolving user (management) issues.
• Making Early Watch analyses
• Creating SAP documentation / procedures
Information Technology and Services
11-50 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
04.2012 - 05.2013
Project: Swiss Sense
Location: Uden - The Netherlands
Tasks / Responsibilities:
Performing proactively SAP technical administration on business critical SAP system landscape
of Swiss Sense.
SAP Basis Support on demand according InService concept.
Tasks / responsibilities:
• The screening and describing of the entire SAP system landscape
• Proactively manage/maintaining the SAP systems
• Keeping the systems operational.
• Proactive preventing (performance) problems and tuning the SAP systems if needed
• SAP basis support: 2nd and 3rd line support
• Sparring partner for all kind of technical problems from the customer
• Customizing/Optimizing Solution Manager system monitoring
• Analyzing and identifing potential problem areas in the overall SAP environment.
• Giving technical advices to IT manager
• All basis jobs, client copies, importing service packs, printer administration, implementing of SAP notes / support packages, etc..
• Incident / Change / Problem management according to ITIL processes.
• Making EarlyWatch analyses
• Setting up Backup & Restore procedures, also due to Fallback and Disaster Recovery
• Creating SAP documentation / procedures
• Training and coaching SAP administrators
Information Technology and Services
11-50 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
03.2012 - 03.2012
Project: Digitale Werkomgeving Rijksdienst (DWR-Den Haag)
Location: The Huge - The Netherlands
Tasks / responsibilities:
Has been asked by Ordina to support the troubleshooting activities for the present SAP Portal problems on the sites of various ministries of the government.
The present issues have been analyzed and advised how to solve.
Information Technology and Services
11-50 employees
myBrand
Senior SAP Netweaver / Basis Consultant
02.2010 - 12.2011
In the SAP support center of myBrand, the SAP environments of several customers are managed remotely. Has there, as Senior SAP Netweaver / Basis consultant, ensured that the system management was carried out correctly, by punctual and on time delivering of necessary support activities.
Tasks / Responsibilities:
• Incident-, Change- en Problem management according to ITIL-processes
• Managing and administrating of new SAP project systems (such as production- and
acceptance test)
• Controlling and monitoring of Java-based SAP components
• Monitoring customer systems using SAP Solution Manager
• Adjusting, correcting and optimizing of the SAP Solution Manager configuration
• Weekly analyzing EWA reports and the recommendations from SAP
• Performing system analysis concerning the system performance and tuning the SAP systems
• Analyzing and resolving of user (management) issues
• Performing system audits and user measurements
• Testing of SAP security recommendations on existing SAP systems
• Proactively managing/maintaining of the SAP ERP systems, NetWeaver, NetWeaver BW,
NetWeaver PI landscapes
• Implementing of SAP ERP and NetWeaver WebAS patches by using SAP OSS/Marketplace,
implementing transport requests, analyzing and if necessary adapting and extending of
databases and used scripts concerning backups, performing client copies, etc.
From February 2010 to April 2010, has implemented CML and CGS on the SAP systems of several local authorities. This was a project in collaboration with Pink Roccade. In this project, new released software, developed by Pink Roccade, has been installed. This was a complex task because the JAVA stack connections with various parties such as the GBA (municipal Personal Records Database) were to be made. These compounds were also equipped with a secure PKI infrastructure.
Information Technology and Services
51-200 employees
GDI (ministery of law and justice)
Senior SAP Netweaver / Basis Consultant
09.2008 - 03.2009
Run SAP technical management of mission-critical SAP environments
Ministry of Justice. GDI is responsible for the technical support base to make the SAP systems of the ministry.
Has supported the SAP basis/technical administrators team. This team was responsible for solving problems, implementing changes and monitoring of SAP R/3, SAP Netweaver and SAP BW / BI systems.
Tasks / responsibilities:
• Incident / Change / Problem management according to ITIL processes.
• Adaptive management: SAP R/3 patches, transports, use of and affinity with OSS, CCMS, monitoring/changing/extending the database and scripts for backups etc.
• Corrective management: Checking background jobs, print jobs, lock entries, system logs, users, processes, batch input files, update records, OSS, CCMS, issues, database management (tablespaces etc.).
• Preventative management (daily management): checking availability of systems, background jobs, print jobs, lock entries, system log, OS system log, users, processes, batch input files, update records, OSS connection, CCMS database, backups, archives, backup and archive logs.
• Document management (standardization): Establishment of SAP system support handbook, research into and modification of existing procedures, introduction of missing procedures for system administration activities.
• Guiding/Training/Coaching of junior administrators or new colleagues
• Controlling first line administrators
• As second line administrator, proactively managing/maintainingof SAP R/3, Netweaver, BW, XI/PI landscapes/environments.
• Adaptation of existing procedures, adding / writing missing procedures for system management activities.
• Giving advice on the standardization of work and type of activity.
Information Technology and Services
Quadrem Netherlands BV
SAP Basis Consultant
0.2008 - 0.2008
Information Technology and Services
BBIT
SAP Basis Consultant
05.2004 - 02.2008
Computer Networking
Chameleon Solutions
SAP Basis Consultant
05.2002 - 04.2004
Information Technology and Services
Phobos
SAP Basis consultant
0.1998 - 0.2002
Information Technology and Services
Senior SAP Netweaver / Basis Consultant
07.2013 - today
Information Technology and Services
201-500 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
05.2012 - 05.2013
Project: Océ Technologies
Location: Venlo - The Netherlands
Tasks / responsibilities:
Has supported the SAP basis/technical administration team.
This team was responsible for solving problems, implementing changes and
monitoring of SAP R/3, Netweaver, SAP BW/BI, SAP CRM, Solution Manager, SAP PI systems.
Tasks / Responsibilities:
• Reviewing and updating SAP documentation / procedures
• Solving common faults and messages that come through
• Incident / Change / Problem management according to ITIL processes.
• Performing proactively SAP technical administration/maintenance.
• Participating in preparation and executing of (complex) system refresh / copy activities of
Production to Quality Assurance systems.
• Adapting of the system refresh documents/procedures
• Detecting and identifying potential problem areas in the SAP systems.
• Analyzing and optimizing of the usage of Solution Manager system monitoring and reporting
• Implementing transport requests into Development - Acceptance-Production environments
• Printer definition, performance troubleshooting, etc. and giving technical advices.
• All basis jobs, client copies, importing service packs, printer administration, implementing of
SAP notes / support packages, etc..
• Analyzing / resolving user (management) issues.
• Making Early Watch analyses
• Creating SAP documentation / procedures
Information Technology and Services
11-50 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
04.2012 - 05.2013
Project: Swiss Sense
Location: Uden - The Netherlands
Tasks / Responsibilities:
Performing proactively SAP technical administration on business critical SAP system landscape
of Swiss Sense.
SAP Basis Support on demand according InService concept.
Tasks / responsibilities:
• The screening and describing of the entire SAP system landscape
• Proactively manage/maintaining the SAP systems
• Keeping the systems operational.
• Proactive preventing (performance) problems and tuning the SAP systems if needed
• SAP basis support: 2nd and 3rd line support
• Sparring partner for all kind of technical problems from the customer
• Customizing/Optimizing Solution Manager system monitoring
• Analyzing and identifing potential problem areas in the overall SAP environment.
• Giving technical advices to IT manager
• All basis jobs, client copies, importing service packs, printer administration, implementing of SAP notes / support packages, etc..
• Incident / Change / Problem management according to ITIL processes.
• Making EarlyWatch analyses
• Setting up Backup & Restore procedures, also due to Fallback and Disaster Recovery
• Creating SAP documentation / procedures
• Training and coaching SAP administrators
Information Technology and Services
11-50 employees
Partners in Technology
Senior SAP Netweaver / Basis Consultant
03.2012 - 03.2012
Project: Digitale Werkomgeving Rijksdienst (DWR-Den Haag)
Location: The Huge - The Netherlands
Tasks / responsibilities:
Has been asked by Ordina to support the troubleshooting activities for the present SAP Portal problems on the sites of various ministries of the government.
The present issues have been analyzed and advised how to solve.
Information Technology and Services
11-50 employees
myBrand
Senior SAP Netweaver / Basis Consultant
02.2010 - 12.2011
In the SAP support center of myBrand, the SAP environments of several customers are managed remotely. Has there, as Senior SAP Netweaver / Basis consultant, ensured that the system management was carried out correctly, by punctual and on time delivering of necessary support activities.
Tasks / Responsibilities:
• Incident-, Change- en Problem management according to ITIL-processes
• Managing and administrating of new SAP project systems (such as production- and
acceptance test)
• Controlling and monitoring of Java-based SAP components
• Monitoring customer systems using SAP Solution Manager
• Adjusting, correcting and optimizing of the SAP Solution Manager configuration
• Weekly analyzing EWA reports and the recommendations from SAP
• Performing system analysis concerning the system performance and tuning the SAP systems
• Analyzing and resolving of user (management) issues
• Performing system audits and user measurements
• Testing of SAP security recommendations on existing SAP systems
• Proactively managing/maintaining of the SAP ERP systems, NetWeaver, NetWeaver BW,
NetWeaver PI landscapes
• Implementing of SAP ERP and NetWeaver WebAS patches by using SAP OSS/Marketplace,
implementing transport requests, analyzing and if necessary adapting and extending of
databases and used scripts concerning backups, performing client copies, etc.
From February 2010 to April 2010, has implemented CML and CGS on the SAP systems of several local authorities. This was a project in collaboration with Pink Roccade. In this project, new released software, developed by Pink Roccade, has been installed. This was a complex task because the JAVA stack connections with various parties such as the GBA (municipal Personal Records Database) were to be made. These compounds were also equipped with a secure PKI infrastructure.
Information Technology and Services
51-200 employees
GDI (ministery of law and justice)
Senior SAP Netweaver / Basis Consultant
09.2008 - 03.2009
Run SAP technical management of mission-critical SAP environments
Ministry of Justice. GDI is responsible for the technical support base to make the SAP systems of the ministry.
Has supported the SAP basis/technical administrators team. This team was responsible for solving problems, implementing changes and monitoring of SAP R/3, SAP Netweaver and SAP BW / BI systems.
Tasks / responsibilities:
• Incident / Change / Problem management according to ITIL processes.
• Adaptive management: SAP R/3 patches, transports, use of and affinity with OSS, CCMS, monitoring/changing/extending the database and scripts for backups etc.
• Corrective management: Checking background jobs, print jobs, lock entries, system logs, users, processes, batch input files, update records, OSS, CCMS, issues, database management (tablespaces etc.).
• Preventative management (daily management): checking availability of systems, background jobs, print jobs, lock entries, system log, OS system log, users, processes, batch input files, update records, OSS connection, CCMS database, backups, archives, backup and archive logs.
• Document management (standardization): Establishment of SAP system support handbook, research into and modification of existing procedures, introduction of missing procedures for system administration activities.
• Guiding/Training/Coaching of junior administrators or new colleagues
• Controlling first line administrators
• As second line administrator, proactively managing/maintainingof SAP R/3, Netweaver, BW, XI/PI landscapes/environments.
• Adaptation of existing procedures, adding / writing missing procedures for system management activities.
• Giving advice on the standardization of work and type of activity.
Information Technology and Services
Quadrem Netherlands BV
SAP Basis Consultant
0.2008 - 0.2008
Information Technology and Services
BBIT
SAP Basis Consultant
05.2004 - 02.2008
Computer Networking
Chameleon Solutions
SAP Basis Consultant
05.2002 - 04.2004
Information Technology and Services
Phobos
SAP Basis consultant
0.1998 - 0.2002
Information Technology and Services
Local Availability
Only available in these countries:
Netherlands
available per 01-10-2013
