Profileimage by RasawoodRobert Bagaiga Microfinance Software Tester/Trainer & Online Technical Support Person from Kampala

Rasawood Robert Bagaiga

partly available

Last update: 08.01.2014

Microfinance Software Tester/Trainer & Online Technical Support Person

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | Japanese (Elementary) | Spanish (Elementary)

Skills

Administration, Team Management, Problem Solving, Team Leadership, Business Strategy, Consultancy, Customer Service, Training & Development, Translation, Troubleshooting, Testing, Technical Training, Languages, Microfinance, Online Sales, Consultants, Microsoft SQL Server, Employee Training, System Administration, Analysis, Software Documentation, Training, Databases, Software Development, Windows, Project Planning, Teamwork, Quality Assurance, Sales, Systems Analysis, Business Analysis, Software Quality Assurance, Telecommunications, C#, Banking, Requirements Analysis, Service Evaluation, Mystery Shopping, Manual Testing, Check Services, Program Management, Project Management, Management, Time Management, Agile Methodologies, E-commerce, Network Administration, Risk Management, XML, CRM

Project history

Crystal Clear Software Ltd
Software Trainer & Online Technical Support Person
08.2007 - today
Training and advising users on how to fully utilize the Loan Performer Software. Reporting to the Training & Support Manager
Computer Software


Sigma Data & Computers Ltd
Software Tester,Trainer & Online Technical Support Person
01.2004 - 01.2007
I tested software for logical and run time errors as well as user acceptance.
And as a trainer, i trained users on how to use Finance Solutions a product of Sigma Data & Computers.

I also trained new staff members on how to test the software and pass on the knowledge and skills through user trainings.

I did online support via email as well as on phone support for the users of Finance Solutions.
Computer Software


Sigma Data & Computers Ltd
Software Tester,Trainer & Support
01.2004 - 01.2007
1) Tested software for run time,logical errors and bugs.
2) Conducted end user trainings and also trained newly recruited staff members.
3) Gave online, on phone as well as on site technical support to the end users.
Computer Software

Local Availability

Only available in these countries: Uganda
Am available for software testing, training,technical support. I can also perform any given tasks such as mystery shopping..etc
Profileimage by RasawoodRobert Bagaiga Microfinance Software Tester/Trainer & Online Technical Support Person from Kampala Microfinance Software Tester/Trainer & Online Technical Support Person
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