SAP Basis/Governance at Yellowbook

hibu
Sr. Digital Business Analyst
02.2012 - 09.2013
Responsibilities:
Gathered and clearly document: business requirements, specifications and business processes.
Researched solution options, both within and outside the organization.
Participated in the design phase to ensure requirements are understood by the development team.
Developed and execute test plans for quality assurance and system testing.
Assisted with user acceptance testing and project implementation.
Assisted in enforcement of project deadlines and schedules.
Consistently delivered high-quality results.

Communication:
Assist in the facilitation of team and client meetings.
Delivered informative, well-organized presentations.
Communicated changes in requirements to the development team.
Communicated and conform to project standards.
Developed trust and establish transparency with business users by establishing open dialogue, confirming that they've understood what they've heard, and communicating what they learn to those who'll build the actual solution.
Marketing and Advertising
10,001+ employees

Syclo LLC
SAP Support
02.2011 - 01.2012
• Proactively participated in the major support initiative for SAP Partner.
• Upgraded and tuned SAP Solution Manager System.
• Provided Basis Support for ECC 6.0 System
• Provided 2nd level support for the SAP ERP Partners add-on (MM, WM).
• Built a knowledgebase for SAP incident management.
• Mentor system engineers.
• Greatly improved Partners support process implementing SAP best practices on the Partners side.
• Develop and maintain procedures for the Systems Administration group.
• Being a liaison between several teams (IT Development, QA, Business Development, Support)
• Act as an interface to software and hardware partners(vendors). Participated in purchases and sales.
Computer Software


SAP
SAP Support Consultant AGS
09.2007 - 04.2009
Worked as a key person in the first SAP Partner Solution Manager Rollout (Pilot) in USA.
Analyzed technical solutions with functional teams and implemented functional requirements.
Maintained system improvements with the development teams overseas.
Mastered methodical systematic approaches on solving QA and product related issues.
Worked on Global projects remotely in diverse multinational environment in several time zones.
Administered SAP systems interacting with outsourcing teams on daily basis.
Provided programming and maintenance services needed to implement and support
installation of custom and packaged application software
Built strong working relationship with SAP business partners.
Managed everyday issues onsite for SAP projects based on different solutions.
Implemented and supported installations based on diverse computer hardware.
Personally prepared and trained two classes for Partner Solution Manager training for SAP Partners.
Received a good evaluation from SAP partners during the SAP projects implementations/trainings and a pilot project from the customer.
Computer Software
10,001+ employees

Colgate -Palmolive
Business Process Analyst GIT
09.2006 - 08.2007
Participated in the third SAP NetWeaver SCM/ICH implementation as a key technical analyst.
Worked with SAP Germany on the implementation of the Business Critical Global Development initiative. Was personally responsible for ICH technical Go Live. Gained proficiency in XI EDI B2B and A2A system connectivity for ICH.
Proactively participated in design, development, technical and business Go Lives.
Participated in APO (SMI) system upgrade and business user reporting web site optimization.
Upgraded BW programs for APO during SCM upgrades. Participated in EDI to R/3 data transformations interacting with business as well as technical specialists.
Was responsible for the cooperation with SAP via AGS OSS messages.
Computer Software


Inforte Corporation
BW Analyst
05.2006 - 09.2006
Worked on site for a major international medical technical company.
Participated in after Go Live BW 3.5 system improvement.
Proactively participated in BW 3.5 after Go Live extraction tuning and data flow optimization.
Computer Software


ValiData LLC
SAP Consultant
05.2005 - 05.2006
Fully responsible for maintenance and development support of the company
proprietary product ValiData for BW validation.
Participated in the creation of the product functional requirement specification, design specification, coding, testing, and rollout.
The application uses several programming techniques including Dynpro, RFC function modules, WebDynpro, background job procession, and object oriented programming paradigm.
Computer Software