Keywords
Skills
SAP, Microsoft Licensing, Project Management, Project Planning, Multinational, Microsoft Applications, Microsoft Network, Microsoft SQL Server, Microsoft Technologies, Team-oriented, Unix, Linux, Reporting & Analysis, Cross-functional Team Leadership, Sabre, Amadeus GDS, Informix 4GL, PostgreSQL, Turbo Sabre, Change Management, Database Administration, Database Modeling, Management, Business Intelligence, Business Objects, IT Service Management, ERP Implementations, ERP, Goal Oriented, Business Process, IT Strategy, Researching New Technologies, Microsoft Server Platforms, Microsoft Virtual Server, Microsoft Office Sharepoint Server, Food Industry, International Travel, Professional Services, Customer Service, Applied Technology, Training, Leading Positive Change, Enterprise Software, Business Planning, English, Travel Technology, Latin America, Coaching, SAP Implementation, IT Management
Project history
ATOS IT Solutions and Services Costa Rica 02/2014 to present
Siemens - Jun2015 to Present
Sr. IT Project Manager LATAM for PAF Program.
Procter & Gamble - Mar2015 to Jun2015
Sr. IT Project Manager for Planning Center Division
Coca Cola Interamerican - Jan2014 to Mar2015
Sr. IT Project Manager for Finance Portfolio. Latin Center BU-32 countries
Mondelez International (Kraft Foods)
Systems Engineer - IS Project Leader - B.I. Leader
04.2011 - 05.2013
Experience includes leading processes and projects related with:
- The split of Kraft Foods into Mondelez International and Kraft Foods Group.
- The implementation of regional B.I. Solution based in MS SQL Server and Cognos.
- Project Leader for Central America and Caribbean area, coordinating efforts with regional and global teams to implement new processes and systems like Electronic invoicing in Panama and Guatemala, responsible for ensuring that each application runs on time, as designed, at an optimal balance between service level and cost.
- SAP Implementation ECC R/3 v6.0 for modules SD (Sales and Distribution), FI (Financial), MM (Material Management) and PP (Production Planning) for Central America and the Caribbean.
- Sustain support Manager Post-implementation of SAP OTC areas (Sales, Exports and Logistics) and STP (Procurement and Payments).
- Support implementation of projects about Trade Marketing, DSD (Direct Sales Distribution), B2B AS2, Control M, Readsoft, IBX, Payroll System, OBS (Overheads Budgeting System), Planet Press by Ricoh, 3PL (Third Party Logistics) with DHL Central and Dominican Republic (Schad) and Grupo Castillo in Puerto Rico using EDI messages.
Major contributions include:
• Co-leader for the workstream of Legacy Systems in the implementation of SAP Mexico based in Santa Fe, Mexico DF managing a budget of $ 2.9 Million
• IS leader for the workstream of CARICAM Legacy Systems responsible to coordinate all new mappings, creating and implementing interfaces for all subsystems needing interconnection with ECC (SAP), managing strategy, plans, execution and coordination of multidisciplinary teams including technical, consultancy and functional resources improving operational efficiency by $ 1.6 Million.
• Contribution in interdisciplinary team as leader of projects and consultant in technology which achieved savings of .1 Million.
Food Production
10,001+ employees
American Express Travel (AsvOlympia Costa Rica)
IT Manager / Project Manager
09.2000 - 04.2011
- Project Manager in successful acquisition and implementation of ERP and CRM for offices in Costa Rica and El Salvador.
- Leader in charge of design and development of personalized Sabre Turbo Amex Reservation System in Sabre Qik Developer language for Reservations System.
- Responsible for investment portfolio planning and budgeting.
- Participate in successful development and management of business critical systems of edge and internal security.
- Responsible for Life cycle management and cost of service management including Value Transformation.
- In charge of developing training programs. Decision-making authority for all IT change controls implementing Change Management.
- Responsible for functional areas of hiring, training, mentoring, performance evaluations and career development for IT department.
- Mentor and provide technical leadership for programmer, by helping them find the proper solutions to both technical and non-technical issues. Environment consisted of Windows and Linux servers.
- First-rate DBA performance focused on Business Intelligence for all business levels, processes, operating procedures and documentation on-site and remote locations.
Major contributions include:
• Project Manager in complete and successful implemented of the new VOIP communication platform supporting core company operations and the call center based in San Jose optimizing corporate customer service and achieved savings of ,000 annual.
• Actively tracked reports and maintained server uptime of 99.8% or better.
• Implemented successful Virtualization Infrastructure based in Microsoft Windows Hyper V improvement cooling and electrical savings and operative efficiency of 95%
Financial Services
10,001+ employees
Financorp - Broker Firm
IT Manager / Project Manager
05.1999 - 09.2000
- Project Manager for IT Department.
- Project Manager in major project entailed implementation of new operational system (DIMSA)
- DBA (Oracle 8.0& SQL Server 7.0)
- Network Administrator under operating systems Novell NetWare 5.0 and Microsoft Windows NT 4.0.
- Website administrator
- Supervisor for the interconnection of communication with the Stock Exchange of Costa Rica
Information Technology and Services
Dos Pinos
System Programmer / Analyst
11.1993 - 04.1999
- Design and development of modules for the company’s ERP suite written in FoxPro and Visual Basic languages.
- Documentation of procedures and standards for software development
- Research of new technologies, methods and standards for the systems development.
- LAN supervisor
- DBA SQL Server
- Technical and users support
Dairy
1001-5000 employees
Siemens - Jun2015 to Present
Sr. IT Project Manager LATAM for PAF Program.
Procter & Gamble - Mar2015 to Jun2015
Sr. IT Project Manager for Planning Center Division
Coca Cola Interamerican - Jan2014 to Mar2015
Sr. IT Project Manager for Finance Portfolio. Latin Center BU-32 countries
Mondelez International (Kraft Foods)
Systems Engineer - IS Project Leader - B.I. Leader
04.2011 - 05.2013
Experience includes leading processes and projects related with:
- The split of Kraft Foods into Mondelez International and Kraft Foods Group.
- The implementation of regional B.I. Solution based in MS SQL Server and Cognos.
- Project Leader for Central America and Caribbean area, coordinating efforts with regional and global teams to implement new processes and systems like Electronic invoicing in Panama and Guatemala, responsible for ensuring that each application runs on time, as designed, at an optimal balance between service level and cost.
- SAP Implementation ECC R/3 v6.0 for modules SD (Sales and Distribution), FI (Financial), MM (Material Management) and PP (Production Planning) for Central America and the Caribbean.
- Sustain support Manager Post-implementation of SAP OTC areas (Sales, Exports and Logistics) and STP (Procurement and Payments).
- Support implementation of projects about Trade Marketing, DSD (Direct Sales Distribution), B2B AS2, Control M, Readsoft, IBX, Payroll System, OBS (Overheads Budgeting System), Planet Press by Ricoh, 3PL (Third Party Logistics) with DHL Central and Dominican Republic (Schad) and Grupo Castillo in Puerto Rico using EDI messages.
Major contributions include:
• Co-leader for the workstream of Legacy Systems in the implementation of SAP Mexico based in Santa Fe, Mexico DF managing a budget of $ 2.9 Million
• IS leader for the workstream of CARICAM Legacy Systems responsible to coordinate all new mappings, creating and implementing interfaces for all subsystems needing interconnection with ECC (SAP), managing strategy, plans, execution and coordination of multidisciplinary teams including technical, consultancy and functional resources improving operational efficiency by $ 1.6 Million.
• Contribution in interdisciplinary team as leader of projects and consultant in technology which achieved savings of .1 Million.
Food Production
10,001+ employees
American Express Travel (AsvOlympia Costa Rica)
IT Manager / Project Manager
09.2000 - 04.2011
- Project Manager in successful acquisition and implementation of ERP and CRM for offices in Costa Rica and El Salvador.
- Leader in charge of design and development of personalized Sabre Turbo Amex Reservation System in Sabre Qik Developer language for Reservations System.
- Responsible for investment portfolio planning and budgeting.
- Participate in successful development and management of business critical systems of edge and internal security.
- Responsible for Life cycle management and cost of service management including Value Transformation.
- In charge of developing training programs. Decision-making authority for all IT change controls implementing Change Management.
- Responsible for functional areas of hiring, training, mentoring, performance evaluations and career development for IT department.
- Mentor and provide technical leadership for programmer, by helping them find the proper solutions to both technical and non-technical issues. Environment consisted of Windows and Linux servers.
- First-rate DBA performance focused on Business Intelligence for all business levels, processes, operating procedures and documentation on-site and remote locations.
Major contributions include:
• Project Manager in complete and successful implemented of the new VOIP communication platform supporting core company operations and the call center based in San Jose optimizing corporate customer service and achieved savings of ,000 annual.
• Actively tracked reports and maintained server uptime of 99.8% or better.
• Implemented successful Virtualization Infrastructure based in Microsoft Windows Hyper V improvement cooling and electrical savings and operative efficiency of 95%
Financial Services
10,001+ employees
Financorp - Broker Firm
IT Manager / Project Manager
05.1999 - 09.2000
- Project Manager for IT Department.
- Project Manager in major project entailed implementation of new operational system (DIMSA)
- DBA (Oracle 8.0& SQL Server 7.0)
- Network Administrator under operating systems Novell NetWare 5.0 and Microsoft Windows NT 4.0.
- Website administrator
- Supervisor for the interconnection of communication with the Stock Exchange of Costa Rica
Information Technology and Services
Dos Pinos
System Programmer / Analyst
11.1993 - 04.1999
- Design and development of modules for the company’s ERP suite written in FoxPro and Visual Basic languages.
- Documentation of procedures and standards for software development
- Research of new technologies, methods and standards for the systems development.
- LAN supervisor
- DBA SQL Server
- Technical and users support
Dairy
1001-5000 employees
Local Availability
Only available in these countries:
Costa Rica
Immediate one month
Other
American Express Travel – Costa Rica & El Salvador
2000 to 2011
- Project Manager in successful acquisition and implementation of ERP and CRM for offices in Costa Rica and El Salvador.
- Leader in charge of design and development of personalized Sabre Turbo Amex Reservation System in Sabre Qik Developer language for Reservations System.
- Responsible for investment portfolio planning and budgeting.
- Participate in successful development and management of business critical systems of edge and internal security.
- Responsible for Life cycle management and cost of service management including Value Transformation.
- In charge of developing training programs. Decision-making authority for all IT change controls implementing Change Management.
- Responsible for functional areas of hiring, training, mentoring, performance evaluations and career development for IT department.
- Mentor and provide technical leadership for programmer, by helping them find the proper solutions to both technical and non-technical issues. Environment consisted of Windows and Linux servers.
- First-rate DBA performance focused on Business Intelligence for all business levels, processes, operating procedures and documentation on-site and remote locations.
Major contributions include:
• Project Manager in complete and successful implemented of the new VOIP communication platform supporting core company operations and the call center based in San Jose optimizing corporate customer service and achieved savings of ,000 annual.
• Actively tracked reports and maintained server uptime of 99.8% or better.
• Implemented successful Virtualization Infrastructure based in Microsoft Windows Hyper V improvement cooling and electrical savings and operative efficiency of 95%
2000 to 2011
- Project Manager in successful acquisition and implementation of ERP and CRM for offices in Costa Rica and El Salvador.
- Leader in charge of design and development of personalized Sabre Turbo Amex Reservation System in Sabre Qik Developer language for Reservations System.
- Responsible for investment portfolio planning and budgeting.
- Participate in successful development and management of business critical systems of edge and internal security.
- Responsible for Life cycle management and cost of service management including Value Transformation.
- In charge of developing training programs. Decision-making authority for all IT change controls implementing Change Management.
- Responsible for functional areas of hiring, training, mentoring, performance evaluations and career development for IT department.
- Mentor and provide technical leadership for programmer, by helping them find the proper solutions to both technical and non-technical issues. Environment consisted of Windows and Linux servers.
- First-rate DBA performance focused on Business Intelligence for all business levels, processes, operating procedures and documentation on-site and remote locations.
Major contributions include:
• Project Manager in complete and successful implemented of the new VOIP communication platform supporting core company operations and the call center based in San Jose optimizing corporate customer service and achieved savings of ,000 annual.
• Actively tracked reports and maintained server uptime of 99.8% or better.
• Implemented successful Virtualization Infrastructure based in Microsoft Windows Hyper V improvement cooling and electrical savings and operative efficiency of 95%
