Profileimage by Norbert Andel Project/Program Manager from Amsterdam

Norbert Andel


Last update: 08.09.2020

Project/Program Manager

Company: SITA
Graduation: M.Sc.
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)


Professional with 15+ years of  IT project/program experience. Managed projects across multiple countries in Europe, US, Africa, Middle-East, Asia.
Successfully completed diverse projects from 100kEUR to 5mioEUR using Agile and Waterfall methodology.
Proven communication skills with ability to develop strong relationships with key stakeholders throught the project lifecycle.
Strong problem-solving capabilities used to mitigate risks and issues, allowing projects to meet deadlines, budgets and objectives.

Project Management Professional (PMP) certified, Certified Scrum Master (CSM), Program and Project Team Management, PMI, Prince2, PMO, Bid management, Service Management, Budget forecast on project level, Risk assessment and management, Agile Management, Managed Services, Presales support, Solution Selling, Business Analysis, Quality Management, CMMI, ITIL, Six Sigma, Jira Confluence, Oracle, Microsoft Azure, Data Centre, Virtualization, Cloud computing, unified communications, Nokia, Juniper, Cisco Technologies, cyber-security projects, cloud migration projects

Project history

01/2015 - 01/2020
Project Manager
Current Duties
+ Lead the planning process and own the project implementation including approval/review of the project, resource plans, budget and risk register and ensuring interlock with product/partners/resource pool owners
+ Ensure senior leadership is aware of the delivery/resource/prioritization implications of the project/program/portfolio including potential impact
+ Manage resources proactively in collaboration with resource pool managers to ensure maximum utilization and appropriate prioritization
+ Manage the delivery phase versus the agreed baseline to manage and reduce overall risks and issues and to maximize profitability whilst managing scope and other changes and taking action to recover any discrepancies

01/2012 - 01/2015
IT Project/Program manager
Digital transformation projects and data center services for corporate enterprises, coordination of several IT projects and migration to a cloud.

01/2008 - 01/2012
Service Delivery Manager
Provided service solution expertise in WSE region and project support.
Planning activities, managed solution experts from different departments, quality mgt, business case development, feasibility studies and cost analysis for start-up, budget estimating, contract preparation and participation in negotiation. Bid management and coordination of virtual team during tendering.

Time and spatial flexibility


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