JG

Julio Gil

available

Last update: 24.06.2014

SAP SD Consultant - Freelance

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Full Professional) | Spanish (Native or Bilingual)

Keywords

Recruitment Customer Relationship Management Human Resources Networking ISO 9000 Servicio al Cliente Cold Calling Communication Databases Customer Satisfaction + 24 more keywords

Skills

Julio C. Gil
E-mail: jcgs00@gmail.com Cell: +507-6020-7952
Skype: jcgs00


Professional Profile

Strong customer service background combined with fluency in both languages (English and Spanish). Skilled at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively. Extensive computer training, including knowledge of multiple Microsoft and Mac programs (Word, Excel, Power Point, Explorer). Use of business management software, as well as CRM and ATS systems. Trained in SAP ECC 6.0 and SD module.

Certifications
• SAP Academy – Sales and Distribution TSCM60 & TSCM62 - Certificate 0011746361
• Travel Manager 8.0
• ISO 9001:2000 - Foundation Course
• Basic Tools for Teamwork
• Customer Service Course
• International Security Program

Trainings
• ITIL V3 – Foundations
• Avature CRM
• ATS (Brassring, Taleo)
• Oracle Workday


Professional Experience

Operations Manager – Grupo Taranto (family owned business) 2/2013 - Present Ciudad de Panama

Grupo Taranto is a small family business running taxi operations. We own and manage our taxi fleet (10taxis).

I manage driver’s daily operations. Making sure drivers take care of the vehicles, comply with vehicle safety and security. I am also responsible for company paperwork and payments.


Sr. Talent Acquisition Specialist - Kenexa 3/2011 – 1/2013 Buenos Aires

Outsourced Recruiter and Headhunter working for the US market as well as Latin America and Europe, for Fortune 500 and Global 2000 client companies. Responsible for identifying and delivering top talents, passive and active recruiting, market research, networking, cold calling, sourcing, screening, reviewing and following up.

Great understanding of technology, technical roles and skills. Ownership of project assigned, developing and implementing procedures to reach goals set.
Constantly reviewing procedures to make changes necessary to improve performance and to provide customer satisfaction.


Staffing Consultant - Avature / MSCI Inc. 7/2010 – 12/2010 Buenos Aires

Outsourced Recruiter and Headhunter working for the US market as well as Latin America and Europe, for Fortune 500 and Global 2000 client companies. In charge of identifying top talents, passive and active recruiting, market research, networking, cold calling, sourcing, screening.

Worked with executive level contacts directly. Responsible for all recruitment cycle. Prepared weekly reports ensuring customers were informed of all phases of the cycle.


Human Resources Assistant - US Embassy 12/2009 – 6/2010 Baghdad

I was assigned at the US Embassy in Baghdad for a temporary duty with the same portfolio than Embassy Caracas. While in Baghdad I also worked on staffing, rightsizing and position classification. I also reviewed existing processes and implemented new ones for new arrivals check in. Implemented the new language test sent by the State Department.

During my TDY in Baghdad I was able to develop and strengthen my interpersonal and technical skills in a multicultural and high stress environment.


Human Resources Assistant - US Embassy 6/2008 – 6/2010 Caracas

Managed Locally Engaged Staff recruitment process; recruitment, interviews, selection, clearances, hires and onboarding process, as well as; separation and termination processes.

Liaison with third party contractor regarding Locally Engaged Staff private insurance and responsible for local government social security processes.
Managed evaluation process for Locally Engaged Staff and was in charge of the Language program for US Employees as well as Local employees.


Realty Clerk - US Embassy 7/2005 – 6/2008 Caracas

Responsible for all housing files (administrative files, leases and correspondence). Including drafting of all communications addressed to landlords, tenants, contractors, and other Embassy offices.

Upgraded and maintained the Housing Inventory Database containing all apartments in housing pool. Implemented new procedures in order to increase customer satisfaction and reduce response time.

Established and maintained relationships with local vendors and landlords related to different housing issues. Interacted with landlords, contractors and vendors to ensure all processes were followed and complied with.


GSO Office Manager - US Embassy 7/2001 – 7/2005 Caracas

Key responsibility for maintaining different databases in GSO, and good relations with GSO contacts. Prepared weekly meetings to go over the new and pending items of the office. Served as interpreter and translator for different duties assigned within the office.

Provided direct support to all Congressional Delegation Visits. I was responsible for setting up the control room in these visits, and also setting up the schedules of the employees involved.

Provided administrative support to all units and elements in the GSO office and produced detailed reports for management review. I also acted as Travel Coordinator back up (Official flight bookings, official hotel reservations, and arranged transportation).

Worked on the Office ISO 9001:2000 certification processes. Prepared manuals and SOP (Standard Operating Procedures) for certification purposes.


International Security Agent - American Airlines 8/1997 – 6/2000 Caracas

Received training in the identification of Venezuelan identity document, to include Venezuelan cedulas and passports. Also received training in the identification of legitimate US identity documents including visas, passports, travel letters and other forms of identification.

As an International Security Agent I conducted the initial face to face screening interview of passengers. Based on initial inquiry I was responsible for identifying potential threats to the airline such as passengers with false or counterfeited documentation, drug couriers/mules, terrorists, etc.

I was responsible for preparing security flight reports. These reports contained sensitive data such as passenger’s info, cargo and aircraft info.


Education

College Degree - A.A.S. “Business Administration - Tourism” Instituto Universitario de Nuevas Profesiones, Caracas, D.C. 2003


Languages

Spanish – Native
English – Advanced (Bilingual Proficiency)

Project history

*

Local Availability

Only available in these countries: Venezuela
Available
Profileimage by Julio Gil SAP SD Consultant - Freelance from PanamaCityPanama SAP SD Consultant - Freelance
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