YT

Yohana Torres

available

Last update: 03.02.2015

Analista Programador en ADDOC - Administracion de Documentos S.A.

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Limited professional)

Keywords

Enterprise Resource Planning .NET Framework Document Management Systems Maintenance Microsoft SQL Servers Oracle Applications PL-SQL SQL Databases Administrative Operations Functional Analysis + 14 more keywords

Skills

SQL Developer Oracle 10g. : Creation of objects, query and update
Data, creating and executing PL / SQL
. Basic operation of Oracle E-Business Suite.
. Functional Analysis.
. Development using Oracle Forms and Reports 6i systems. and 10g: Control Block, Block based on a method, based on transactional blocks triggers, system construction form templates and administration thereof.


Information Developer II, task analysis, development and maintenance of ERP, Oracle R11, EBS, Forms and Reports 6i and 10g applications.
      
Maintenance and support of ERP modules, tale as GL, AP, AR, PO, INV, making troubleshooting Severity 4 (low) by request, generating a ticket and using tools such as PLSQL 7.0, SQL Navigator 5.5, EBS, Nexnav.

Making daily monitoring report incidents, in order to maintain the SLA (Service Level Agreement), which includes verifying cases in state analysis are still pending, time to resolution of these incidents and cases in state Backlog for each charge.

Occasionally distpacher assigning cases / incidents to different areas and responsible for prompt resolution, which includes monitoring an inbox with all cases requested by the user.

Functional analysis of new cases requested by the user, which includes the search for the origin of the incident, preparation of documents to follow up the case, and the detail of the proposed solution, after the client verifies the proposed solution is applicable to production run.


Analysis of new projects with various clients of the company, and the development of the requested interface.
Resolution of user-generated tickets.

Development using the following tools:
-Visual Basic for Applications (VBA)
-SQL Server 2008
-.NET
-Visual Studio
-C #

OpenKM administration and management, document management web application using Open Source standards and technologies. It is responsible for document management including versioning, metadata, scanning, comments, forums on the document, workflow, etc.
Used by one customer: Police in the province of Córdoba.
 

Project history

ADDOC - Administracion de Documentos S.A.
Analista Programador
02.2014 - today




Hewlett-Packard
Svc Information Developer, Best Shore Application Services Argentina
05.2011 - 11.2013
Developing and maintaining Oracle E-Business applications, ERP and finance modules, for Nextel Perú.



Vates - EPEC
Oracle SQL Developer
07.2009 - 04.2011
Object creation, query and update
data, create and run PL / SQL
. Basic operation of Oracle E-Business Suite.
. Functional Analysis.
. Development of systems using Oracle Forms and Reports 6i. and 10g: Control Block, Block based on a procedure, based on transactional blocks triggers, system construction form templates.



MULTIVOICE
Customer
01.2008 - 03.2009
Customer Service Representative: Online Help and advice to clients on the telephone company CLARO.


 

Local Availability

Only available in these countries: Argentina
Monday through Friday from 18:30 to 21 pm
Profileimage by Yohana Torres Analista Programador en ADDOC - Administracion de Documentos S.A. from Crdoba Analista Programador en ADDOC - Administracion de Documentos S.A.
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