Multi Award-Winning Data Healthcare Agency for omnichannel marketing solutions & real-time performance analysis
* Devised a new management structure to monitor processes & boost project workflows, coordinated daily meetings between cross-functional teams, delivered briefs, presented long-term strategies & solutions, managed feedback, allocated tasks, & identified & resolved problems to meet deadlines within budget & timeframes
* Guiding project timelines & budget expectations, overseeing time & traffic management under high pressure, requesting user data analysis for evaluation, managing the recruitment of new digital & development staff, assisting client pitches, & creating business decks
* Mentored & supported design & development team members; oversaw performance reviews & feedback; set individual goal targets; directed design training workshops; & managed design sprints
* Implemented, controlled, & monitored Trello, producing coordinating briefing documents & introducing Figma for superior organisation of project files & improved cooperation, collaboration, & feedback, increasing project productivity by 50%
* Led via iterative design methodology & information architecture on mobile-first & responsive designs & projects, from conception to completion, produced UI style guides & prototypes, & monitored & signed off projects: our Takeda campaign won the 2022 PM Society Bronze Award for Digital - Multichannel or Omnichannel Campaign