Technical Writer

I have become a successful Technical Writer and Business Analyst by learning to wear many hats. Although the titles have changed (Technical Writer, Business Process Analyst, Instructional Designer, Trainer, and Technical Support), the goals have remained the same—to bridge the gap between technology and users by becoming the subject matter expert and customer advocate. I will approach your documentation design from the customer’s perspective by producing task-based learning experiences that focus on the need to get the job done quickly and efficiently.