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Krista Swauncy

available

Last update: 31.10.2017

Business Communications, Data Analytics, Technical Writing

Graduation: not provided
Hourly-/Daily rates: show
Languages: English (Native or Bilingual)

Attachments

krista-r-swauncy-resume.doc
sample-retail-advertising-dashboard.pdf
kswauncy-writing-sample--1.pdf
kswauncy-writing-sample--5.pdf

Skills

•   14+ years’ experience functioning in IT/Sales/Business Operations data support and system implementation roles.
•   Strong experience in user training and standard operations documentation, data quality control/assurance, customer service and training  
     material development.
•   Experienced at leading requirements gathering stages of internal and external project development.
•   Adept at working with various business users to support frequent client-driven business rule change requests.
•   Experience working with IT QA testers resolving legacy data migration issues prior to Agile sprint planning data deployments.
•   Monitored internal IT ticketing system/email notifications and assigned tasks based on staff project assignments.
•   Assisted with legacy DOS data migration to a SQL Server based system which included data sets of 500K-1M records.
•   Operating systems include Windows and Mac OSX; executed SQL data queries to present ad-hoc reporting requests related to  
     specific departmental business needs.
•   Software applications include intermediate to advanced proficiency with Microsoft Access, Excel, Prezi, PowerPoint,
    Project, Outlook, Concur, SAP/Business Objects, SharePoint, Visio, Word, Adobe Acrobat/RoboHelp/Photoshop and
    Salesforce.

Project history

Reneka Swims (Reneka.Swims@gmail.com) 
JaVida Lee (Javida_Lee@yahoo.com)

Local Availability

Only available in these countries: USA
I am able to travel 10-30% with at least 7-14 days notice (depending on what's needed).
Profileimage by Krista Swauncy Business Communications, Data Analytics, Technical Writing from Business Communications, Data Analytics, Technical Writing
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