Profileimage by Oliver Luser Interim Manager from Heusenstamm

Oliver Luser

available

Last update: 17.04.2024

Interim Manager

Company: Chancen-Vielfalt-SLBC GmbH
Graduation: Bachelor of Arts - BA - Cultural Studies with a focus on history, literary studies and philosophy (ongoing)
Hourly-/Daily rates: show
Languages: German (Native or Bilingual) | English (Full Professional)

Attachments

ZERTIFIKAT_QM_Auditor.pdf
Prince2_Zertifikate.pdf
Prufungszeugnis-Ausbildereignungsprufung_240423.pdf
Teilnahmebescheinigung-Qualitatsmanagement-Medizinprodukte-nach-ISO-13485-in-Europa-und-international_260423.pdf
Teilnahmebestatigung-Nachhaltigkeitsmanager-TUV-CSR-Strategien-im-Unternehmen-etablieren_070623.pdf
Teilnahmebescheinigung-IAIS-Oliver-Luser_210623.pdf
Leistungsnachweis-KI-und-Leadership-KI-Campus_220623.pdf
Teilnahmebestatigung-Dr_150723.pdf
Teilnahmebestatigung-KI-und-nachhaltige-Entwicklung_160723.pdf
Leistungsnachweis-KI-in-der-Medizin-Clinics_180723.pdf
Teilnahmebestatigung-KI-und-Ethik-I-Grundlagen-der-Ethik-von-LMU-Munchen_200723.pdf
Teilnahmebestatigung-KI-und-Ethik-II-Ethische-Herausforderungen-digitaler-Transformation-von-LMU-Munchen_200723.pdf
Teilnahmebestatigung-KI-Ethik-III-Kunstliche-Intelligenz-und-Ethik-Grundlagen-von-LMU-Munchen_200723.pdf
Teilnahmebestatigung-KI-Ethik-IV-Kunstliche-Intelligenz-und-Ethik-Anwendungen-von-LMU-Munchen_200723.pdf
Teilnahmebstatigung-KI-Ethik-V-Kunstliche-Intelligenz-in-der-Lebenswelt-von-LMU-Munchen_200723.pdf
Leistungsnachweis-Daten-und-Algorithmenethik_260723.pdf
Teilnahmebestatigung-KI-in-offentlichen-Verwaltungen_260723.pdf
Zertifikat-Agiles-Projektmanagement-mit-Scrum_300723.pdf
Zertifikat-IT-Controlling_300723.pdf
ki-use-cases-iuh2022-RecordOfAchievement-2_270923.pdf
CV-Oliver-Luser-April-2024-englisch-pdf-a_090424.pdf
CV-Oliver-Luser-April-2024-englisch-word_090424.docx
CV-Entrepreneur-Culture-Entrepreneur-April-2024_170424.docx
CV-Entrepreneur-Culture-Entrepreneur-April-2024_170424.pdf
CV-Oliver-Luser-April-2024-deutsch-pdf_170424.pdf
CV-Oliver-Luser-April-2024-deutsch-word_170424.docx

Skills

industry knowledge

Bank / Central Bank
data center
Chemistry
Consulting
Federal authority / state authority
Publisher
music license
automotive industry
energy
transport company

function

management consulting

digital leadership
LeadershipHealth
Intercultural business communication
Work 4.0
interim management
Artificial Intelligence
artificial intelligence
machine learning
deep learning
Data Science
release management
change management
program management
project management
culture change
risk management

quality management and sustainability

Advice on setting up, optimizing and merging management systems (DIN ISO 9001, DIN ISO 13485 [MDR, MDD, MPG, MPSV, CFR - QSR-21 CFR820], DION ISO 31000, DIN ISO 37301 and DIN 26000
Development and optimization of sustainability reporting (GSC, GRI, CSRD, ESRS and EMAS)
Auditing advice (DIN ISO 9001 and DIN ISO 13485)
Certification advice (DIN ISO 9001 and DIN ISO 13485)
testing management

AI / ML

Advice on the development of AI strategies
Advice on the implementation of AI strategies
Advice on the use of AI / ML in medical and pharmaceutical technology
Advice on the use of ML in the product life cycle and in the QMS

methods

Project Management: PRINCE2, Kanban, Scrum, Waterfall
Establish CSR strategies in the company


profiles
Linkin: https://www.linkedin.com/in/oliver-luser-326951142/
Freelancermap: https://www.freelancermap.de/freelancer-verzeichnis/profile/grafik-content-medien/157470-profil-oliver-luser-interim-manager.html

Project history

04/2022 - Present
Senior Test- und Qualitymanager  (Supervision in Acceptance Testing und  Test management in an inter-agency environment (initial registration)
federal agency (Banks and financial services, 1000-5000 employees)

Project: PIK

Creation of test concept and test strategy
Creation of test planning
Coordination Provision of test data
Coordination of provision of test environments
Coordination of implementation of preliminary test
Consulting project management
Release-Management
Supervision in Acceptance Testing 

 

Technological environment, methods, tools and processes used: JIRA, test management, test assembly, Test case tracking, process analysis


04/2023 - 04/2023
IT process manager for audit concepts
transport company (Transport and Logistics, 500-1000 employees)

Project: audit

In the project, topics for process audits oft he Delivery Gilde are developed and update as part of their process responcibility
 

• The services to be provided include concept development, development and documentation of procedures on the subject

Audits/quality assurance/effectiveness of specifications, research for best practice approaches in the literature and project management as part of the project. The following tasks are carried out together with the Delivery Guild

executed:

• revision oft he audit concept
• revision oft he concept for strategic audit planning
• Documentation of the changed specifications for the

  implementation of the process audits
•  Revision of the concept for planning the use of auditors

• Monitoring and control of the implementation included

  Documentation of the procedure

• Development of further methods for partnership Audit implementation and for better acceptance of process audits     

  including documentation

• Development of a communication concept and corresponding

  Documents


12/2022 - 03/2023
Hotfix and release manager
state authority (Public service, 500-1000 employees)

Project: eAkte

 

  • Planning of specific hotfixes and PDV releases for the eAkte basic service according to the release process
  • Coordination with P8.3 and P8.4 to which release version should be switched (evaluation of the release notes) and creation of a decision template)
  • Control of the release process for the specific hotfixes and releases including resource planning and detailed time planning
  • Contact person and coordinator during the test, go-live and acceptance phase at IT.N for all areas involved in the release
  • Coordination with P8.1 and with customer management to inform eAkte customers about tests, downtimes and release dates
  • Advice on feature planning in the sub-project P8.3 in consultation with the product owner and product manager, including the development of user stories
  • Consultations with the LACE team and the Scrum masters as well as PI planning
  • Maintaining the release planning tables in SharePoint
  • Coordination with other DVN projects for operational handover or the release process
  • Advice and knowledge transfer to the co-project managers in the introductory projects
  • Participation in exchange rounds with the P8 project management, the Scrum masters and in JF rounds within feature teams
  • Isolated creation of status reports for the sub-project P8.3 In order to fulfill the tasks within the scope of these activities, extensive specialist knowledge in the area of release and change management is required

07/2022 - 01/2023
Senior Test Manager
financial services company (Banks and financial services, 1000-5000 employees)

Project: Living 4.0 (products WDT, VA, DIK and wihypx)

Creation of test concept and test strategy
Coordination of load and performance test / PEN test
Coordination Coordination Provision of test data
Coordination of test authorizations
Change and release management


08/2022 - 09/2022
Senior Test Advisor
financial services company (Banks and financial services, 500-1000 employees)

Project: Testing

Advice on the creation of test case descriptions and the test execution as part of the data migration to the new core banking system


07/2022 - 08/2022
Senior Test Manager
energy company (Energy, water and environment, 1000-5000 employees)

Project:iConnect

Creation of test concept and test strategy
Creation of test planning         
Coordination Provision of test data
Coordination of provision of test environments
Coordination of implementation of preliminary test
Consulting project management
Release-Management
Supervision in Acceptance Testing 


04/2020 - 08/2022
Senior Test- und Qualitymanager
federal agency (Public service, 1000-5000 employees)

Project: IDMS program (introduction of test and quality management at program level)

 

Definition and introduction of agile processes including TM

Definition und Einführung Mulitplikatoreneinbeziehung

Defining appropriate test metrics & securing test coverage

Creation of test concept

Coordination for the provision of test data

Determining the quality assurance of test data

Coordination of test authorizations

Setting up Jira as a test tool

Determination of suitable test tools in order to possibly set up test automation

Review of existing test scenarios and possible revision 

Backup and evaluation of test results

Coaching internal test manager

 

Technological environment, methods, tools and processes used: JIRA,

SQL, test management, test assembly, test case tracking, process analysis

 

Main topics: name transcription, voice biometrics, AI and coaching of an internal test manager


04/2022 - 06/2022
Senior Testmanager
financial services company (Banks and financial services, 500-1000 employees)

 Project: New application route for insurance policies and bank accounts including overdraft facility

 

Planning and coordination of integration and acceptance tests for a web-based application

Creation of test plans based on given acceptance criteria               

Definition of test cases

Tracking of impediments, defects and incident
Binding request for troubleshooting, also from other organizational units and from external suppliers (e.g. Generali)           Reporting on test progress and error status to project management and management


11/2021 - 03/2022
Senior Test- and Qualitymanager (Supervision in Acceptance Testing)
financial services company (Banks and financial services, 500-1000 employees)

Projcts:    Implementation of version IDW RS BFA 7 (new calculation model for general value adjustment) - Bambi and BFA-7 

Creation of test concept and test strategy
Creation of test planning
Coordination Provision of test data
Coordination of provision of test environments
Consulting project management
Release-Management
Supervision in Acceptance Testing 

 

Technological environment, methods, tools and processes used: JIRA, test management, test assembly, test case tracking, process analysis

 

 Main topics: Implementation of the new requirements for the HGB general value adjustment


11/2021 - 02/2022
Senior Test- und Qualitätsmanager
financial services company (Banks and financial services, 1000-5000 employees)

Analyse und Dokumentation der Requirements
Elaboration of test concepts, test reports and acceptance declaration
Advice on the implementation of the developed test concept with the customer's partners involved


02/2021 - 11/2021
Senior Test- und Qualitymanager
financial services company (Banks and financial services, >10.000 employees)

 Project: Programm Unity closing principle (migration of sales processes for provisioning from Postbank to the Deutsche Bank landscape)

Advice to the technical side and project management on the definition of acceptance criteria that can also be qualified                   Creation of test concept         
Defining appropriate test metrics & securing test coverage         
Coordination for the provision of test data         
Coordination for the provision of the test environment         
Determining the quality assurance of test data         
Coordination of test authorizations         
Setting up HP ALM as a test tool        
Determination of suitable test tools in order to possibly set up test automation         
Examination of existing test scenarios and possible revision, extension as well as securing and evaluation of test results         Release-Management
Coaching Junior Tester

 

Technological environment, methods, tools and processes used: JIRA,SQL, THP-ALM, test management, Test assembly, test case tracking, process analysis, SAP

 

Main topics: migration of sales processes and coaching of junior testers


09/2019 - 03/2020
Senior Tester
financial services company (Banks and financial services, 5000-10.000 employees)

Project: UAT Ford Money (ensuring the introduction of online wealth products in the private customer sector)

 

Defining appropriate test metrics & securing test coverageKoordination zur Provision of test data

Bestimmung der Qualitätssicherung von Testdaten

Determining the quality assurance of test data

Determination of suitable test tools in order to possibly set up test automation

Review of existing test scenarios and possible revision or expansion

Backup and evaluation of test results

 

Technological environment, methods, tools and processes used: JIRA, SQL, test management, test assembly, test case tracking, process analysis

 

Main topics: Introduction of web application


01/2019 - 08/2019
Senior Testmanager & Coach project management
financial services company (Banks and financial services, 1000-5000 employees)

projects:SmartLiasy / Bonitätsmanager / POK / BFL  

Defining appropriate test metrics & securing test coverage
Coordination Provision of test data
 Determining the quality assurance of test data
Coordination of test authorizations
Setting up Jira as a test tool
Determination of suitable test tools in order to possibly set up test automation
Review of existing test scenarios and possible revision
Extension of securing and evaluating test results
Advice to project and department management on migration strategy
Coaching and representation of a PL / IT PM

 

 Main topic: Coaching project manager and optimization of leasing processes


09/2018 - 12/2018
Senior Testmanager
Music Licensing Company (Media and Publishers, 500-1000 employees)

Project: Program GSI - GEMA system integration

Erarbeitung Teststrategie 
Defining appropriate test metrics & securing test coverage 
Coordination for the provision of test data
Determining the quality assurance of test data
Setting up Jira as a test tool
Determination of suitable test tools in order to possibly set up test automation
Review of existing test scenarios and possible revision and expansion
Backup and evaluation of test results

 

Technological environment, methods, tools and processes used: JIRA, SQL, test management, test assembly, test case tracking, process analysis

 

Main topic: migration of existing processes


04/2018 - 09/2018
Senior Quality- und Testmanager
central bank (Public service, 1000-5000 employees)

Project: Baki's application landscape

Creation of test concept

Review existing test procedure

Analysis of existing test specifications and test case descriptions 

Support with the incorporation of the findings

 

Main topic: Creation of test concept and documentation of test case descriptions


10/2017 - 02/2018
Prinzipal Change Analyst
financial services company (Banks and financial services, >10.000 employees)

Project: Deposit Protection Act (Einsig) in the international environment

 

Creation and coordination of the technical specification for the implementation of the Deposit insurance with the international branch / subsidiaries in 

 USA / Europe / Asia.

Support of the project management in project planning

 

Main topic: deposit insurance in an international context

04/2017 - 10/2017
Senior Projectmanagement
financial services company (Banks and financial services, >10.000 employees)

Projekt: Deposit Protection Act (EinSiG) 

 

Control of the determination of the need for adjustment from the new legal texts Controlling the creation of project documentation (PRD, DSRS, LLD, test concept, etc.)

Deployment Control (Agile)

Production launch control

Project planning, project management, reporting and IT controlling

 

Main topic: deposit insurance in the national context


01/2017 - 10/2017
Senior Projectmanagement
financial services company (Banks and financial services, >10.000 employees)

Project: Implementation of the EU data protection directive GDPR

 

activities:

Collection of the processing, storage, archiving and deletion of personal data in connection with applications from the environment of enterprise services (host and SAS based)

 

Ensuring the first rough derivation of the adjustment and monetary effort figures

Steuerung der Erstellung des PRD 

 

Main topic: preliminary analysis of the implementation of the EU data protection 

07/2017 - 09/2017
Principal Business Analyst
financial services company (Banks and financial services, 500-1000 employees)

Project: Deposit Protection Act (Einsig) 

 

Quality assurance of the technical specification 4.1 and the technical specification 5.0 for the implementation of the legal requirements for deposit insurance. Based on this, the quality assurance of the existing test cases.

 

Main topic: Ensuring the implementation of legal requirements for deposit insurance


04/2017 - 09/2017
Senior Projektmanagement
financial services company (Banks and financial services, >10.000 employees)

Project: Anti Money Laundery 

 

Responsibility for the implementation of the specifications from the business area release management.

 

Main topic: money laundering


04/2017 - 05/2017
Senior Projektmanagement
financial services company (Banks and financial services, >10.000 employees)

Project: Technical Sales Chanel 

Implementation of the clear assignment of sales channels to customer contracts Controlling the creation of project documentation (PRD, DSRS, LLD, test concept, etc.) Deployment Control (Agile)

 

Main topic: Sales provisioning


08/2016 - 12/2016
Program management / test coordinator E2E tests
financial services company (Banks and financial services, >10.000 employees)

Program Management / Test Coordinator E2E Tests

activities:
▪ Central planning and control of the E2E test process chains (based on the new market, region, area and branch structure and the associated new cost center distribution and changed assignment of the customer service key for all business areas, etc.)
▪ Creation of test strategy and concept
▪ Central control of the test and application test manager▪ Aufbau zentrales Reporting 
▪ Underlying application development methodology, both waterfall and Scrum (Agile)
▪ Test progress tracking based on HPALM reporting
▪ Central status calls
▪ Central defect management

 

Main topic: Coordination end to end test - overall company processes


06/2015 - 06/2016
Quality Assurance Responsible
data center (Banks and financial services, 1000-5000 employees)

Projekt: Ensuring the QA and test procedure models including support TPL

 

activities:

▪ Default QA process model for merger project (after coordination with internal audit)

▪ Specification of the test procedure model for the merger project (after coordination with internal auditing)

▪ Support of TPL in budget planning, controlling, risk management ▪ Coaching of internal QM employees

 

Main topic: Development and coordination of a new process model for

Project and test procedure model and coaching of an internal QM employee (e.g. DIN 9001, BPM)

10/2012 - 06/2016
Function: Senior Projektmanager
management consultancy (Banks and financial services, 50-250 employees)


02/2015 - 06/2015
Principal Consultant
management consultancy (Banks and financial services, 50-250 employees)

Project: Building a network with recruiting companies

activities:
Establishment of permanent contacts
Placement profile

Establishment of constant contact

03/2014 - 01/2015
Senior Testmanager
financial services company (Banks and financial services, >10.000 employees)

Project: Ensuring an E2E test user ordering process

activities:
Actual process recording
Definition and description of the target processAbstimmung mit den relevanten Stakeholdern
Creation of a management decision template
Implementation of the target process (including anchoring in the QMS)

 

Main topic: Conception and implementation of the target process for requesting user authorizations (e.g. DIN 9001; BPM).

01/2014 - 01/2014
Principal Consultant
management consultancy (Banks and financial services, 50-250 employees)

Project: 
Creation of seminar slides in the field of "Quality Management and Sustainability Principles UNO / CSR"
Revision of training documents for the seminar “Risk Management”
Set of slides for a sales briefing in the area of quality management
Referent des Seminars “IT-Controlling” 
Writing articles in the field of “Quality Management” and “IT Controlling”

 

Main topic: Conception and implementation of in-house seminars

01/2013 - 10/2013
Qualitymanager
financial services company (Banks and financial services, 5000-10.000 employees)

 Project: Advice on the transformation of the QM model / DB QM model

activities:
Participation in the creation of the QSR report
Tracking project activities with regard to compliance with QM goals
Coaching internal QM in identifying derived activities to ensure the successful transformation of two QM systems

 

Technological environment, methods, tools and processes used:

Quality management, including DIN 9001; BPM

 

Main topic: coaching of an internal quality manager


02/2008 - 09/2012
Development Manager / Senior Multi-Project Manager
financial services company (Banks and financial services, >10.000 employees)

Project: 
Development and management of a release cluster for information, billing and
Cash management systems in the Group Service division information technology

activities:
Development and optimization of an organizational unit for the further development of the applications and to ensure 3rd level support
mplementation of the core processes: requirement, risk, configuration and documentation management
Project management of various development projects up to B€ 3,500 - Active portfolio management of the release cluster
Support of the business internal overall bank IT budget process
Selection and structuring of the project plans that support the annual goals of the business area
Preparation of the transparent project budget and maintenance costs for the respective planning phasOperationalization of the strategic business goals through the corresponding 
opelrational IT strategy - budget and activity planning
Coordination of internal and external development partners
Requirements analysis and creation of specifications an specification of error management
Conducting meetings and workshops
Quality assurance and test management including test execution
Development and implementation of SLAs
Releasemanagement
Defining the scope (coordination of release planning)
Risk management (ongoing coordination and evaluation)
 Manage scope changes make decisions about implementation
Tracking des Fortschrittes 
Control of the necessary milestone approvals
 Coordinated planning Go-Live 
regular implementation of the change board
Coaching of various junior consultants

 

Technological environment, methods, tools and processes used:

Cobol, DB2, Java, C++, Informix, Oracle, MS Office, MS Project, HP-ALM, SAP PS, SAP xRPM, business analysis, requirements management, project management, effort estimation, project planning, project implementation, IT controlling, release planning, error management, risk management, bpm

 

Main topic: establishment and management of a development unit


02/2010 - 04/2011
Development Manager – Senior Multi-Project Manager
financial services company

Project: 

Ensuring the migration of customer master data in the area

Account information, cash management and payment transactions applications as part of a merger

 
activities:
Sub-project management for the migration of existing applications into the Target architecture for information, billing and cash management systems - Business requirements analysis and creation of the service description

Project planning, project management, reporting and IT controlling
Quality assurance and test management including test execution
Creation of the migration concepts and implementation of the migration
Conducting meetings and workshops
Release management for all responsible projects (coordination of
Release planning with the KM AO, the BM with regard to criticality, priority and complexity including RM and tracking)

Coaching of various junior consultants 

 

Technological environment, methods, tools and processes used:

Cobol, DB2, Java, C++, Informix, Oracle, MS Office, MS Project, HP-ALM, SAP PS, SAP xRPM, business analysis, requirements management, project management, effort estimation, risk management and quality management (including test infrastructure); bpm

 

Main topic: Ensuring the migration of operational systems as part of a company merger.

 


05/2002 - 02/2008
Business Process Manager / Business Product Manager / Quality Assurance Manager
financial services company (Banks and financial services, >10.000 employees)

Project: Product management Electronic account statements in the central service area (Transaction Banking) 

 

activities:
▪ Ongoing market and customer-oriented conception and further development
▪ Requirements management and effort estimation
 ▪ Release and patch planning
▪ Conducting meetings and workshops
  ▪ Quality assurance and test management including test execution

 

Technological environment, methods, tools and processes used: 
Cobol, DB2, HP Test Director, SAP PS, SAP xRPM, MS Office, MSProject Business analysis, project management, cost estimation, project planning, IT controlling, BPM, release planning, test management, test infrastructure, Test case creation, test error management, risk management and quality management of the electronic account statement system including the internal processes for the delivery and customer systems Development and ongoing optimization of the processes to ensure 2nd level support for the sales support of the regional branches Introduction of a highly effective error management for customer errors Business  PM of various development projects Coordination of internal and external development partners

Main topic: Product management of the product "Electronic Account Statements" for corporate and private customers


05/2000 - 05/2002
Project Manager / Test Manager
financial services company (Banks and financial services, >10.000 employees)

Project: 
Business project management for the cross-sectional topics of central master data storage as well as order and appointment management as part of a major project GUT (cross-border sales and transaction management) in the central area of transaction banking

activities:
Development of migration strategy
Technical responsibility for the team to create the service description
Business test manager
Design and implementation of a user training program
Implementation of Europe-wide trainings
Coordination of internal and external development partners

 

Technological environment, methods, tools and processes used:Cobol, DB2, business analysis, project management, cost estimation,Project planning, project implementation, release planning, test management, test infrastructure, test case creation and test implementation, BPM

 

Main topic: Conception and introduction of a central master data management


07/1998 - 04/2000
Projectmanager
financial services company (Banks and financial services, >10.000 employees)

Project: 

Business project management for the topic of liquidity management as part of a major project GUT (cross-border sales and transaction management) in the area of ​​headquarters and branch organization

 

activities:
Project management for a 4-man team
Creation of the service description
Project planning, project implementation, reporting and IT controlling according to the bank-specific process model
Preparation of cost estimates for the realization project

 

Technological environment, methods, tools and processes used:

Business analysis, project management, effort estimation, BPM

 

Main topic: Evaluation of marketable IT solutions and managing the selection process

03/1997 - 07/1998
Consultant for payment transactions in finance and accounting
chemical and pharmaceutical companies (Industry and mechanical engineering, 1000-5000 employees)

project: Development of international cash management and payment transactions

 

activities:
Development and implementation of the processes for handling national and international payment transactions
Key player in setting up the SAP system for the areas of cash management, payment transactions and bank accounting
Business requirements analysis
Project manager for the introduction of the book currency EURO
Analysis of cash flows to optimize payment transactions
Account reconciliation in the area of cash management and bank accounting
Conducting meetings and workshops
Training of internal employees

 

Technological environment, methods, tools and processes used:

Business analysis, project management, cost estimation

Certifications

Agiles Projektmanagement mit Scrum
Ordix AG / Coniatios AG - Trainingscenter Wiesbaden
2013
Prince2_Registered_Practitioner
APMG International Wiesbaden
2013
Prince2_Foundation_Examination
APMG International Wiesbaden
2013
TÜV zertifizierter QM-Auditor (DIN 9001)
TÜV SÜD Hessen
2013
TÜV zertifizierter QM-Beauftragter (DIN 9001)
TÜV SÜD Hessen
2013
TÜV zertifizierte Fachkraft (DIN 9001)
TÜV SÜD Hessen
2013
IT-Controlling
Ordix AG - Trainingscenter Wiesbaden
2012

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