Keywords
Skills
CRM, asset management,program manager IT in common wealth games 2010
Project history
Work experience
Business partner with All India Institute of Paramedical & Management Technology From 7th NOV ’10 till date
Industry: Education
Role–Freelancer Business with AIIPMT
Being an Active Member of AIIPMT, It focus upon the activity related to managing AIIPMT institute like Student enrolment to the different management and paramedical courses like
MBA, BCA , B.tech, M.tech, Master of Physiotherapy in universities like NIMS, Shobhit university.
Role / Responsibilities
OC XIX CWG 2010 From 6th March’10 – 30 October ‘10
Industry: Large Scale Project Management and IT Infrastructure/Government Services
Type of work :Program manager/Games delivery/IT service management
Roles and Responsibilities
Industry: IT
Designation: Asset Management Coordinator (service delivery coordinator)
Account Name : RMG (Royal mail Group ) UK
Roles and Responsibilities
Industry: IT
Designation: Analyst
Account Name :EMC2
Roles and Responsibilities
Industry: Education
Role–Freelancer Business with AIIPMT
Being an Active Member of AIIPMT, It focus upon the activity related to managing AIIPMT institute like Student enrolment to the different management and paramedical courses like
MBA, BCA , B.tech, M.tech, Master of Physiotherapy in universities like NIMS, Shobhit university.
Role / Responsibilities
- Lead generation/business development.
- Counselling the students about the aviabale courses.
- Interpreted and explained information such as eligibility requirements, details, payment.
- Processed reports and kept documentation updated.
- Communicated information with clarity to keep student and staff updated.
OC XIX CWG 2010 From 6th March’10 – 30 October ‘10
Industry: Large Scale Project Management and IT Infrastructure/Government Services
Type of work :Program manager/Games delivery/IT service management
Roles and Responsibilities
- Was responsible for providing all appropriate and justifiable technology infrastructures, equipment, software systems & services required by the Functional Areas of the organizing committee CWG Delhi 2010, to plan support and operate the Games
- Plan, Execute & Control network Project within assigned Training venues. Training venues Were a non competition venue where players do practice for final games (my role was to play for games operation services to deliver network services like SDN (Security Data Network) for security surveillance in locations & GDN (Games Data Network) for games intranet services like accreditation database , Timing scoring & result to different stakeholders & customers
- Coordinating with various Functional areas like Accreditation, Broadcast, Image and Look, Merchandise and Licensing, Overlays, Press Operations, Protocol, Venue Administrator etc
- During Games operations - Maintain Technology Equipment and provide support services including Helpdesk, Radio Distribution and other technology related services to customers.
- Delivery of reliable and justifiable Technology.
- Delivery of services within the stipulated timeframe.
- Match customer requirements taking into account opportunities and constraints.
- Provide an efficient, customer focused support mechanism to ensure customer satisfaction with services
Industry: IT
Designation: Asset Management Coordinator (service delivery coordinator)
Account Name : RMG (Royal mail Group ) UK
Roles and Responsibilities
- Asset managers are responsible for the implementation and monitoring of various asset Programs.
- Primarily in charge of increasing revenue and asset values by identified efficiencies and savings.
- Prepare reports and do analysis for research to identify any potential loan delinquencies and revenue losses.
- Choosing most appropriate sampling method, picking the audit sample, testing the audit sample and then evaluating the results of the audit sample. Systematic sampling is a statistical sampling method where every nth item is selected form the database dump to form the audit
- Publish monthly report to reflect the status of database accuracy
- Perform Discrepancy check, Data Validation checks if necessary
- Generate MIS Reports Including analytical Reports for annual and monthly billing
- Do timely RCA Activities for accuracy improvement under given deadlines Contribution
- Started Monthly Audit process for whole team
- Providing training and helping to colleagues regarding new & process updates and resolves day to day process related issues
- Team Size handled – 7
- Achievement: Auditing performed improved the health of account from 57% compliance to 90%
Industry: IT
Designation: Analyst
Account Name :EMC2
Roles and Responsibilities
- The objective of the project is to help EMC2 (world leader in products, services, and solutions for information storage and its management) manage growing volumes of Information—from creation to disposal according to its changing value.
- Handled CRM For EMC2 and EMC2 Partners like Unisys, Adic, Nokia
- Administrative control EMC2 database in oracle
- Installation /upgrade of Boxes (i.e. Clarion, Symmetric) with
- Associated Modem information at Remote sites in CRM.
- Data mining for Site information in Oracle, catalyst (Oracle based application)
- Control & Assign Different Access levels to CRM users
- Providing guidance and Training to team on clarify based Tickets and related queries
- Contribution : To maintain quality of the project as per the standards.
- Tools used : Clarify10.1(Oracle based CRM), catalyst, Primus articles, Power link.
Local Availability
Only available in these countries:
India
Other
More than 11 Years of Industry, Entrepreneurial and Freelance consultant experience in the field of ITES, Education and Large Scale project management with organizations like AIIPMT, Patni Computers(IGATE), CSC & CWG2010.
