Keywords
Skills
Program & Project Management
Saas /SOA / Salesforce / SQL
Regulatory & Compliance (FDA, HIPAA, NIST, COBIT, PCI DSS, AML)
Custom Software Development
Service Request/Service Delivery
Strategic Planning /BPI
Mobile Software Development
Proposal & Business Development
Communication & Change Mgmt
High Performance Team Building
Vendor & Contracts Management
Agile/Scrum Methodology
ITIL v3 Foundations
AWS & Azure (Cloud)
HIV/STD Managed Services
Data Integration
Saas /SOA / Salesforce / SQL
Regulatory & Compliance (FDA, HIPAA, NIST, COBIT, PCI DSS, AML)
Custom Software Development
Service Request/Service Delivery
Strategic Planning /BPI
Mobile Software Development
Proposal & Business Development
Communication & Change Mgmt
High Performance Team Building
Vendor & Contracts Management
Agile/Scrum Methodology
ITIL v3 Foundations
AWS & Azure (Cloud)
HIV/STD Managed Services
Data Integration
Project history
Neos Consulting Group October 2014 - Present
IT Project Manager, Texas Department of State Health Services, Austin, TX
Coordinate and oversee delegated projects from conception to delivery in compliance with the Texas Project Delivery Framework. Communicate with executive management and stakeholders on a consistent basis for proper buy-in on key decisions and status updates. Maintain and develop strong relationship with customers and direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving. Prepare project reports for management, customers, or others as scheduled or requested. Participate in continuous process improvement activities, always looking for new ways to do the job with an eye to reducing cost, streamlining processes and increasing capacity.
Senior Program Manager, Mexico/Loyalty/Mergers and Acquisitions, Austin, TX
A Money Services Business (MSB) dedicated to serving the un-banked and under-banked via mobile platforms (iphone, Android, BlackBerry, and J2ME). Responsible for leading a cross-functional team to deliver a coordinated, fully integrated and high quality product to ecosystem partners and end users.
Program Manager, Manager of Project Team, PMO – Texas.gov, Austin, TX Jan 2012 – May 2013
Manage a diverse team of project managers and other business and IT resources to plan, design, develop, deploy and support ecommerce applications and services. Participate in continuous process improvement activities, always looking for new ways to do the job with eye to reducing cost, streamlining processes and increasing capacity. Participate in hiring, training of Project Management staff, including maintaining performance evaluations, and setting individual goals and objectives
Project Manager, PMO, Texas.gov, Austin, TX Feb 2011 – Jan 2012
Directed and managed custom software development programs/projects within the PMO; included all facets of business and proposal development, communications and change management, budgeting and estimating, resource management, roll off plans, and quality assurance/audits.
Project manager assigned to complex e-commerce services inside a cross-functional team of sponsors, programmers, trainers, process engineers, and developers.
IT Compliance Program Manager, Sarbanes Oxley PMO
Served as the Program Manager with a focus on Sarbanes-Oxley compliance and auditing. Worked closely with business units to orchestrate plans and activities for assigned projects, the coordination of software upgrades, and software integration with other applications both internally and externally.
Control Solutions, Inc., Chicago, Illinois November 2004 – May 2005
Senior Consultant
Served as a project manager with a focus on task management, project planning and budgeting. Worked with cross functional teams to meet program objectives. Provided regular, scheduled reporting on all project deliverables. Prepared project plans, meeting agendas, and risk assessments. Documented business decisions, and lead necessary project team meetings on all development projects.
Junior Consultant
Provided regular, scheduled reporting on all project deliverables. Prepared project plans, meeting agendas, action items and risk assessments. Conducted Sarbanes-Oxley audits and SAS 70 audits. Performed architecture reviews and recommendations on all interactions with contract negotiations and reports to constituents.
EDS, Troy, Michigan September 2002 – January 2003
Project Manager, General Motors Online 2000 Project
Supervised a team of 10 professionals migrating numerous General Motors sites to Windows 2000. Configured Spirian and SNAP servers for migration and deployed all pre-migration software to GM client machines. Served as the point of contact for all concerns and ensuring that all members of my team followed the procedures involved in the migration process.
Northrop Grumman IT, Battle Creek, Michigan June 2000 – September 2002
Team Lead, Defense Logistics Information Service (DLIS), Battle Creek Federal Center
Managed a team of 7 IT professionals in the Customer Support Division including training, professional development and performance reviews. Spearheaded two infrastructure migrations and developed instructional documentation and all Standard Operating Procedures (SOPs) for the team.
IT Project Manager, Texas Department of State Health Services, Austin, TX
Coordinate and oversee delegated projects from conception to delivery in compliance with the Texas Project Delivery Framework. Communicate with executive management and stakeholders on a consistent basis for proper buy-in on key decisions and status updates. Maintain and develop strong relationship with customers and direct interaction with focus on improving customers’ perception of service, quality, on time delivery, responsiveness, and problem solving. Prepare project reports for management, customers, or others as scheduled or requested. Participate in continuous process improvement activities, always looking for new ways to do the job with an eye to reducing cost, streamlining processes and increasing capacity.
- Key Successes:
- Execution of Major Information Resource Projects
- AIDS Regional Information and Evaluation System (ARIES) Implementation
- Server Upgrade
- Reporting Upgrade
- Data Center Consolidation into AWS
- AIDS Regional Information and Evaluation System (ARIES) Implementation
- Implementation of COTS Software from IronData Services for Mobile Inspections
- Execution of Major Information Resource Projects
Senior Program Manager, Mexico/Loyalty/Mergers and Acquisitions, Austin, TX
A Money Services Business (MSB) dedicated to serving the un-banked and under-banked via mobile platforms (iphone, Android, BlackBerry, and J2ME). Responsible for leading a cross-functional team to deliver a coordinated, fully integrated and high quality product to ecosystem partners and end users.
- Key Success
- PM for Acquisition of StickyStreet and all integration activities including due diligence, risk assessments, accounting, and marketing. Directed all levels of executive management in this effort. Improved processes resulted in the reclamation of over $500,000 in collection monies owed.
- Directed the Dairy Queen Initiative through to a Pilot in stores in MN.
- Launched Mobile BillPay and SmartOffers Loyalty in Mexico. This was the first ever loyalty launch for Bepensa (Water/Coke Distributor).
- Direct program activities in accordance with the company’s strategic objectives. Define processes when gaps exists.
- Ensure adherence to regulatory compliance including Anti-Money Laundering (AML), PCI DSS Compliance
Program Manager, Manager of Project Team, PMO – Texas.gov, Austin, TX Jan 2012 – May 2013
Manage a diverse team of project managers and other business and IT resources to plan, design, develop, deploy and support ecommerce applications and services. Participate in continuous process improvement activities, always looking for new ways to do the job with eye to reducing cost, streamlining processes and increasing capacity. Participate in hiring, training of Project Management staff, including maintaining performance evaluations, and setting individual goals and objectives
- Developed staffing estimates, planning and a governance model for a $1.2M, 1 year project to develop a new custom application for the Texas Department of Criminal Justice.
- Delivered content for program and project management plans for Texas.gov business and IT operations, establishing policies and procedures for Risk management, Change Management, Quality Management, Portfolio Management, Integration Management and Disaster Recovery & Business Continuity
- Manage the day-to-day operational and tactical aspects of large, complex projects to develop or enhance e-commerce solutions.
- Coach, mentor and provide support/advice to address program issues
- Execute resource planning and performance reviews for assigned staff
- Perform capacity planning and resource allocation for the Texas.gov program.
- Establish, document and provide training in and oversee the adherence to project management best practices and methodologies for project managers
Project Manager, PMO, Texas.gov, Austin, TX Feb 2011 – Jan 2012
Directed and managed custom software development programs/projects within the PMO; included all facets of business and proposal development, communications and change management, budgeting and estimating, resource management, roll off plans, and quality assurance/audits.
- Facilitated the Fund for Veterans Assistance to help more than 297,000 Texas Veterans
- Executed the development of a service for the Office of Court Administration that generated more than $316,000 in revenue for the Texas.gov program.
- Delivered business and technology content for the $6.8M procurement proposal for the Texas Parks and Wildlife License Sales System.
Project manager assigned to complex e-commerce services inside a cross-functional team of sponsors, programmers, trainers, process engineers, and developers.
- Managed projects from inception to delivery, negotiated with functional managers for resources, and created all project artifacts
- AGFD Online License Sales – Managed a team consisting of 10 agency stakeholders and executive staff. Collaborated with the customer to ensure that the design and requirements were satisfactorily achieved. Delivered the service in a timely manner within definitive budget estimates. This new service lead to an increase in license sales revenue for the customer.
- Payment Processing System – Lead a large cross-functional team to migrate the state of Arizona’s services to TPE 2.1. Delivered this service on time and within budget to facilitate the launch of the state’s new common licensing system.
IT Compliance Program Manager, Sarbanes Oxley PMO
Served as the Program Manager with a focus on Sarbanes-Oxley compliance and auditing. Worked closely with business units to orchestrate plans and activities for assigned projects, the coordination of software upgrades, and software integration with other applications both internally and externally.
- Directed and managed the execution of risk assessments, interviews and audits for IT General Controls and Application Controls in accordance with Audit Standards.
- Facilitated the planning and coordination of all SOX software development projects and auditing program. Reported all findings to executive management and process owners regularly.
- Recognized and identified potential areas where existing system or methodology policies and procedures required change or where new ones needed to be developed.
- Conducted post-implementation analyses to determine areas for program improvement.
Control Solutions, Inc., Chicago, Illinois November 2004 – May 2005
Senior Consultant
Served as a project manager with a focus on task management, project planning and budgeting. Worked with cross functional teams to meet program objectives. Provided regular, scheduled reporting on all project deliverables. Prepared project plans, meeting agendas, and risk assessments. Documented business decisions, and lead necessary project team meetings on all development projects.
- Sarbanes-Oxley Review and Recommendations
- IT Audit, including testing, review, documentation, management interaction and approval, and presentations
- Training employees and stakeholders, including building class materials and curriculum.
Junior Consultant
Provided regular, scheduled reporting on all project deliverables. Prepared project plans, meeting agendas, action items and risk assessments. Conducted Sarbanes-Oxley audits and SAS 70 audits. Performed architecture reviews and recommendations on all interactions with contract negotiations and reports to constituents.
EDS, Troy, Michigan September 2002 – January 2003
Project Manager, General Motors Online 2000 Project
Supervised a team of 10 professionals migrating numerous General Motors sites to Windows 2000. Configured Spirian and SNAP servers for migration and deployed all pre-migration software to GM client machines. Served as the point of contact for all concerns and ensuring that all members of my team followed the procedures involved in the migration process.
Northrop Grumman IT, Battle Creek, Michigan June 2000 – September 2002
Team Lead, Defense Logistics Information Service (DLIS), Battle Creek Federal Center
Managed a team of 7 IT professionals in the Customer Support Division including training, professional development and performance reviews. Spearheaded two infrastructure migrations and developed instructional documentation and all Standard Operating Procedures (SOPs) for the team.
Local Availability
Only available in these countries:
USA
Up to 10% travel
