FELICIO GUILHERME GOMES available

FELICIO GUILHERME GOMES

Customer Care/ Chat / Email / App Tester

available
Profileimage by FELICIOGUILHERME GOMES Customer Care/ Chat / Email / App Tester from
  • Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: not provided
  • Languages: English (Full Professional) | Portuguese (Native or Bilingual)
  • Last update: 02.11.2018
KEYWORDS
PROFILE PICTURE
Profileimage by FELICIOGUILHERME GOMES Customer Care/ Chat / Email / App Tester from
ATTACHMENTS
My C.V
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SKILLS
Hello :-D Olá!!!

____Most of my jobs I have performed in distance for companies out of my country were not through this platform____

 About me and what I can offer:

I'm a very positive, responsible and hardworking person who has a great experience in dealing with people.
I have worked in some companies in Brazil and in distance for companies from other countries.

Some of my job experience:

- Giving bilingual assistance (Portuguese/English) to customers whether in person or through the phone, chatting and helping them in what they needed and clarifying their doubts.
 
- Working in distance as Social Media Evaluator.  (Leapforce- from January 2017- March 2018) on a project for facebook.

- Working in distance as a Websearch Evaluator (Appen- from Feb. 13- April 24/ 2018) 

- Working in distance as an App Tester for Apple (Hired by Aricent and  CPIM do Brasil- from june 2018 until september when the project ended.

I do want to have more opportunities to work for different people/companies doing something I like from my house.
Communication skills: I have been doing for years a volunteer work in which I have joy to contact people from different backgrounds and nationalities, sharing with them a better hope for the future :-D

 
REFERENCES
  •  App tester | ARICENT
    June 2018 - September 2018
    I was working for a company through Aricent in a project for a customer who wanted to have results from a user perspective related to the functionality of some apps in their devices. I was hired via an Agency in Brazil (CPIM Brasil) and this job was performed in distance (Home based) from Sao Paulo-Brazil, where I live. 

  • Websearch Evaluator | Appen
    February 2018 - April 2018
    The role of my job envolved helping to improve the search engine for better results on Google. I was working in distance (Home based) from Sao Paulo-Brazil, where I live. 

  • Social Media Evaluator | Leapforce
    January 2017 - March 2018
    Working on an Ads project for Facebook. I was working in distance (Home based) from Sao Paulo-Brazil, where I live.

  • Bilingual Customer Care | Contax
    August 2012 - January 2013
    I was giving assistance (Portuguese and English) to customers through the phone basically helping them to solve problems regarding credit card.

  • Bilingual Customer Care | Fast Always
    June 2010 - March 2011
    I working for a construction company called Cyrella. I was giving assistance to customers through the phone basically helping them to solve problems regarding bills and payment of their properties. 

  • Bilingual Customer Care | Teleperformance
    December 2006 - October 2008
    I working for Motorola giving assistance to engineers through the phone basically helping them to solve technical problems regarding equipments. They called us and explainned the problem and we made connection (bridge) between them and people from Chicago.
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