Profileimage by RenSimon Pfisterer Scrum Master & Agile Coach from Berlin

René Simon Pfisterer

partly available
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Last update: 23.09.2021

Scrum Master & Agile Coach

Company: RSP Media
Graduation: n.a.
Hourly-/Daily rates: show
The hourly rate varies depending on the duration of a project and relates only to remote projects or projects in Berlin. For travel activities or on-site projects outside of Berlin, a travel and expense fee of 25% is added
Languages: German (Native or Bilingual) | English (Full Professional) | Portuguese (Limited professional) | Spanish (Limited professional)

Keywords

Scrum Master IT Projectmanager Product Owner PSPO scrum master certified Ecommerce Website development Project management Product Owner Product Owner Coaching

Attachments

20210419_EN-CV_SR-SM-René-Simon-Pfisterer.docx

Skills

Professional knowledge:
  • eCommerce (travel, FinTech, automotive)
  • IT Project Management
  • IT Product Owner
  • PHP, Ruby on Rails, HTML 5 / CSS 3
  • Process management
  • Stakeholder management
  • Scrum Master & Agile Coaching
Interdisciplinary knowledge
  • Online Marketing
  • Branding
  • NLP & Psychology
  • Lean Startup (Strategyzer)
  • UX Strategy
  • UI Concept & Design
Softskills:
  • Great sense of responsibility
  • Distinctive analytical skills
  • Organized & structured working methods
  • Strong communication skills
  • High empathy skills
  • Solution-based thinking & acting
  • Learning & self-optimizing mindset
Education & Achievements:
  • Effective communication  workshop
  • NLP – Practitioner certificate
  • Body language and sub communication workshop
  • Supportive Leadership workshop
  • GPM/IPMA Level-D certificate
  • Certified Scrum Master (CSM)
  • Certified Scrum Product Owner (CSPO)
  • Personal & Business Coach

Project history

10/2020 - Present
Condor - eCommerce Business Analyst and UX Consultant
Condor
  • Conducting ideation workshops
  • Stakeholder management
  • Requirements Management
  • Helping the Product Owners to write User Stories
  • Roadmap Definition
  • API Gateway Analysis
  • UX/UI Analysis of the search and book online journey
  • Concept and Strategy definition for personalizing the search and book journey

06/2016 - Present
RSP Media - IT Product Owner & eCommerce Manager & Scrum Master
RSP Media
Internet and Information Technology
  • Consulting (FinTech, online appearance, online marketing)
  • Planning & realization of products & website projects
  • IT Project management (Scrum & Waterfall)
  • Organization of external freelancers and assessment management
  • Scrum Trainings & Workshops
  • Coaching Scrum Teams

12/2019 - 05/2020
DHL - Scrum Master & Delivery Lead
DHL IT Services GmbH Berlin (50-250 employees)
Transport and Logistics
Freelance Scrum Master & Delivery Lead at Deutsche Post IT Services
Working on the major Service from DHL, the Delivery and Tracing (DHL Paket) APP.
In this project, I helped to manage the Product Backlog together with the Product Owner and ensuring smooth
development of the optimized new APP version.

Function:
  • Developing a controlling board for velocity and resource measurement in Confluence
  • Coaching the Product Owner to write better User Stories
  • Interviewing individual team members and solving individual issues within the production
  • Team of the APP
  • Organizational Coaching of a cross-functional team
  • Adjusting and refining user stories with the Product Owner
  • Optimizing team efficiency and overall management
  • Facilitating scrum meetings planning, review, retros, and backlog refinements

01/2020 - 04/2020
DHL - Delivery Lead & Proxy Product Owner
DHL IT Services GmbH (50-250 employees)
Transport and Logistics
Freelance Delivery Lead & Proxy Product Owner (double role).
Working on a greenfield project for DHL and the package centers for international product
classification, to help to create an overall better process for the classification of international
packages and duties.

Function:
  • Conducting Kickoff and user testing workshops
  • Conducting a User Story Workshop
  • Writing the user stories
  • Project management (Scrum)
  • Budget and resource management with SUITE CRM and Confluence
  • Managing and prioritizing the Product Backlog
  • Adjusting and refining user stories

04/2019 - 10/2019
Fleet - Scrum Master & Agile Coach
Daimler Fleetboard Innovation Hub (10-50 employees)
Transport and Logistics
  • Implementing new workflows
  • Coaching the Product Owner
  • Coaching Scrum Methodologies
  • Facilitating workshops and removing team impediments
  • Optimizing team efficiency processes and overall management
  • Implementing new project management with Jira & Confluence (incl. Coaching)
  • Giving training about Scrum like ceremonies or values
  • Conducting workshops to define the DoD, DoR and Scrum Board (Workflow)
  • Continuous optimization of the team speed (Story Points per sprint)

11/2018 - 03/2019
VW - eCommerce Consultant & Sr. Project Manager
Volkswagen AG via Dayone (10-50 employees)
Automotive and vehicle construction
  • Managing the new E-Commerce marketplace for VW (Used Cars)
  • Rollout planning & project management (Scrum)
  • Business Consulting
  • Cross-functional team management of several agencies like Sinner & Shrader (Tracking) and Etventure (Development)
  • Defining user stories, business needs, and tracking concepts
  • Optimizing Customer Journey
  • Requirement management

05/2017 - 06/2018
Finiata - Product Owner
Finiata via Devolute
  • Conducting user story (definition & mapping) Workshops
  • Rollout planning and execution for the German FinTech platform finiata.de
  • Requirement management, de/- refining user stories
  • Backlog management
  • Agile project management (Scrum)
  • Conducting user story mapping workshop
  • Managing 3 cross-functional teams of up to 21 people (Berlin & Near-shore) including UX, UI, Business Development and Developers

01/2018 - 04/2018
Sennheiser - eCommerce Consultant & Product Owner
Sennheiser via Devolute
Consumer goods and retail
  • Conducting user story (definition & mapping) Workshops
  • Writing user stories & acceptance criteria
  • Weekly / biweekly sprint planning meetings, sprint reviews & retrospectives
  • Establishing project management tools like Jira
  • Managing up to 20 international stakeholders (USA & Germany)
  • Product backlog management
  • Prioritizing user stories based on business values

02/2017 - 01/2018
Neumann - Product Owner & Scrum Master
Neumann via Devolute
  • Conducting user story (definition & mapping) Workshops
  • Writing user stories & acceptance criteria
  • Establishing project management tools like Jira
  • Managing up to 15 international stakeholders (USA & Germany)
  • Weekly / biweekly sprint planning meetings, sprint reviews & retrospectives
  • Cross-functional team management and steering agencies like Acid21 (delivering designs) or Sennheiser development department
  • Product backlog management
  • Prioritizing user stories based on business values

06/2017 - 09/2017
Infopark - Product Owner
Infopark
  • Rollout planning and project execution for the infopark cms
  • User Story definition 
  • Budget calculation
  • Requirement management
  • Backlog management
  • Agile project management (Scrum)
  • Managing 2 cross-functional teams of up to 12 people (in Berlin) including UX/UI Designer and Developers
  • Quality assurance: Bug testing & defining acceptance criteria

Time and spatial flexibility

Unrestricted availability in terms of time and space in Europe with a remote share (2/3 or 1/4).

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