Glaucia de Araujo

Small business in the food segment.
Manager
? Responsible for managing, administrative, financial and human resources processes, preparation of
documents, spreadsheets and general reports, team coordination, as well as the process of hiring upon
dismissal, making purchases for sectors, in direct contact with suppliers, employees and directors, acting
with a focus on the excellence of the services provided;
? Responsible for the customer service process, as well as conduct training with the team, ensuring the
best service;
? At the company I started as a cashier, after working for months I started to manage the company

Small business in the philanthropy segment.
Financial

? Customer service, answering and directing calls to the relevant sector, accounts payable and
receivable, transportation voucher purchases, meal vouchers, contact with suppliers, entry and
exit of merchandise, budgets and purchases, institutional organization, project control,
realization of financial and administrative planning. Administrative: assistance in hiring
employees, documentation for registration, guidance of the employee to the work sector, closing
payroll, holidays, closing of terminations, clock control, writing letters, minutes, contracts, filing
documents, sending and receiving correspondence, other activities pertaining to the company's
financial and administrative sector.

UPHOLSTERY
Medium-sized company in the furniture and upholstery segment.
Administrative assistant

? Launch of sales orders, closing of batch for production, control of goods ready for dispatch,
control of delivery time to the customer. Billing: Issuance of NFE's for dispatch by carrier, Sac
service of all product assistance, Dispatch dispatch control. Registration of new customers,
products and services. Closing and control of Nfe's issued in the month as well as control in
Síntegra and conference for accounting. Assist customers by phone, chat and pass on information
relevant to the products being manufactured.