SUPPORT
SEARS
Keywords
Skills
Web Development, CCNA, Dreamweaver 4, Photo Shop 6, Flash 5, Fireworks 4, WordPress, Software Tester, Android App Tester, Technical Support, Customer Service, Office Management, Documents Manual, Parts Specialist, Electronics Technician, Mechanical Assembly.
Project history
04/2003
-
07/2008
RETAIL / SERVICE CENTER
SUPPORT
* Answer incomming phone calls from techs
* Answers calls from customer relations
* Emergency order parts for techs & customer relations
* Track parts that shipped from vendors
* Check on backorders and expected ship dates
SPECIALIST
* Get tracking on parts that shipped from the vendors
* If parts are on backorder do a local search of alternate vendors
* If parts are no longer avalible check manufacturers and alternate sources for part
* Locally order parts for same-day or next day delivery
* Order parts as needed from alternate vendors
SUPPORT
* Answer incomming phone calls from techs
* Answers calls from customer relations
* Emergency order parts for techs & customer relations
* Track parts that shipped from vendors
* Check on backorders and expected ship dates
SPECIALIST
* Get tracking on parts that shipped from the vendors
* If parts are on backorder do a local search of alternate vendors
* If parts are no longer avalible check manufacturers and alternate sources for part
* Locally order parts for same-day or next day delivery
* Order parts as needed from alternate vendors
01/2001
-
12/2002
TECHNICIAN
INSTRUMENT REPAIR SERVICE INC
CONTRACT REPAIR FOR AMERITECH TELECOMMUNICATIONS EQUIPMENT
TECHNICIAN (contract work through A&G staffing)
Responsible for repairing a variety of telecommunication equipment down to component level
* I repair sidekick meters 1131,1134,and T&N
* I repair PHEONIX 5575B,5565,and 5564 test equipment
* I repair TPI 82,95,550B,and 550B+ ISDN test equipment
* I repair DYNATEL 500,500A,573,and 573A cable locators
* I also repair TEMPO breakdowns
* I input data into the computer for parts usage and restock control
* I use forms for discrepancy ,estimates, and product service to manufacturer
* I also quality control the sidekick meters
* Called vendors about ordering new parts and what their cost is
* Talking to tech support to get answers to fix a problem
TECHNICIAN (contract work through A&G staffing)
Responsible for repairing a variety of telecommunication equipment down to component level
* I repair sidekick meters 1131,1134,and T&N
* I repair PHEONIX 5575B,5565,and 5564 test equipment
* I repair TPI 82,95,550B,and 550B+ ISDN test equipment
* I repair DYNATEL 500,500A,573,and 573A cable locators
* I also repair TEMPO breakdowns
* I input data into the computer for parts usage and restock control
* I use forms for discrepancy ,estimates, and product service to manufacturer
* I also quality control the sidekick meters
* Called vendors about ordering new parts and what their cost is
* Talking to tech support to get answers to fix a problem
08/2002
-
12/2002
MANAGER IN TRAINING
MACDONALD'S PALATINE IL
Fast food restaurant
MANAGER IN TRAINING
Responsible of managing the crew and taking care of complaints, plus changing drawers and counting cash
* I had to learn all the crew positions
* Learned all the times and temperatures of food and equipment
* Checked the food and safety daily check list
* Ran front counter and drive-thru
* Managed the crew and ran the floor
* Counted the drawers and safe
* Checked inventory
MANAGER IN TRAINING
Responsible of managing the crew and taking care of complaints, plus changing drawers and counting cash
* I had to learn all the crew positions
* Learned all the times and temperatures of food and equipment
* Checked the food and safety daily check list
* Ran front counter and drive-thru
* Managed the crew and ran the floor
* Counted the drawers and safe
* Checked inventory
01/1999
-
01/2001
Technician
TELEMOTIVE
Manufacturer of industrial wireless remote controls for cranes and hoists.
Technician
Responsible for building and testing RF and microprocessor boards, including
calibrating and repairing of equipment down to the component level.
* Built and tested RF and microprocessor to meet specifications.
* Calibrated and repaired boards to meet Telemotive specifications.
* Tested antennas and battery chargers to ensure that they met quality
standards.
* Repaired 10k UHF transmitters down to the component level to ensure
specifications were achieved.
* Cross-trained workers on policies and procedures that increased productivity.
* Tested new product devices and gave input to the design team to ensure
devices met quality specifications.
Technician
Responsible for building and testing RF and microprocessor boards, including
calibrating and repairing of equipment down to the component level.
* Built and tested RF and microprocessor to meet specifications.
* Calibrated and repaired boards to meet Telemotive specifications.
* Tested antennas and battery chargers to ensure that they met quality
standards.
* Repaired 10k UHF transmitters down to the component level to ensure
specifications were achieved.
* Cross-trained workers on policies and procedures that increased productivity.
* Tested new product devices and gave input to the design team to ensure
devices met quality specifications.
01/1998
-
01/1999
Panel Builder
ESPO ENGINEERING
A search firm that places engineering professionals.
Panel Builder
Responsible for wiring control panels for Telemotive production department.
* Wired 3'x3' control panels by reviewing schematics and blue prints supplied
by engineers.
* Produced labels with label marking machine to code wires for identification.
Panel Builder
Responsible for wiring control panels for Telemotive production department.
* Wired 3'x3' control panels by reviewing schematics and blue prints supplied
by engineers.
* Produced labels with label marking machine to code wires for identification.
01/1993
-
01/1998
Technician/Assembler
C & G SYSTEMS, INC.
Manufacturer of automated steel cutting machines.
Technician/Assembler
Responsible for testing and assembling various components to the machine.
* Assembled control boxes and amp boxes used in automated steel cutting
machines.
* Assembled and tested gas regulator panels and gas manifolds for assembly in
the steel cutting machine.
* Produced, assembled and tested cables for the steel cutting machine.
* Fabricated parts using a drill press and steel cutting saws.
Technician/Assembler
Responsible for testing and assembling various components to the machine.
* Assembled control boxes and amp boxes used in automated steel cutting
machines.
* Assembled and tested gas regulator panels and gas manifolds for assembly in
the steel cutting machine.
* Produced, assembled and tested cables for the steel cutting machine.
* Fabricated parts using a drill press and steel cutting saws.
Local Availability
Only available in these countries:
USA
