Nageshwar Singh available

Nageshwar Singh

Desktop Support Engineer, Manager, Technical support, Remote Support, Troubleshooting Installation

available
Profileimage by Nageshwar Singh Desktop Support Engineer, Manager, Technical support, Remote Support, Troubleshooting Installation from Delhi
  • 110092 Delhi Freelancer in
  • Graduation: Computer Science
  • Hourly-/Daily rates:
  • Languages: English (Full Professional)
  • Last update: 05.01.2021
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SKILLS
Win XP, Window7, Window10, Mac IOS, Linux, Slack, Zoom, Google apps, G-Suite Administration, E-Scan Console, Local, Network Printer, NAS Server, DHCP, DNS, AD, VPN concepts, cloud concepts AWS, Office 365, Google Cloud, PSTN, AVAYA phone, process software, Citrix, VM-ware, Cisco VPN, Metavante, Desktop, Laptop Printer, Windows, MAC Administration, G-Suite, System Administration, IBM, Mac OS, Linux OS, antivirus, Cisco, VPN, Lotus Notes Client configuration, installation & Configuration, MS Office, MS Outlook, Adobe, Remote Desktop, Apple, printers, Software Installtion, Hardware and Software troubleshooting. Remote Support
PROJECT HISTORY
  • 06/2016 - 02/2019

    • Exprise IT Pvt. Ltd.
  • Executive Associate - IT
  • Client: BSES Yamuna Power Limited (RelianceADA Group).
    Designation: Executive Associate - IT
    Job Role: System Analyst

  • 10/2015 - 05/2016

    • M Intergraph System Pvt. Ltd.
  • Executive Associate - IT
  • Client: BSES Yamuna Power Limited (RelianceADA Group).
    Designation: Executive Associate - IT
    Job Role: System Analyst

  • 10/2010 - 09/2015

    • Net connect PVT. Ltd; FIS Pvt.Ltd.
  • Desktop Support Engineer +Desktop Lead
  • Client: FIS Pvt.Ltd.
    Project: HP PVT.LTD
    Designation: Desktop Support Engineer +Desktop Lead
    Job Role: Senior Engineer

    Duration: 18 Oct 2010 to 28 Feb-2014.
    Client: IBM Daksh Global Process
    Project: IBM Net solve PVT. Ltd
    Designation: Desktop Support Engineer
    Job Role: IT Support



    Role and Responsibilities


    * Installation and configuration Windows and Mac OS.
    * Responsible for building and installing Linux OS on company devices.
    * Monitored Linux device performance by analyzing systems and applications.
    * Installation & updating MacAfee antivirus, Patch updating on client PC.
    * Installation of process software as like Citrix, VM-ware, Cisco VPN.
    * Installing Patches on systems and updating system software with patches.
    * Configure PSTN Phone & AVAYA phone.
    * Solve Client Problem on visit.
    * Installing Thin client and configuration.
    * Manage Lotus Notes Client configuration and Troubleshooting.
    * Manage Desktop, Laptop Printer & All accessory Inventory, update ATS
    * Users Management and Support as create Domain user and Delete domain user.
    * Coordinating with different teams/vender for project implementations.
    * Solve Client Problem on visit.
    * Handling more than 50+ Desktop installation & Configuration
    * Responsible for managing desktop/server/network related problems.
    * Supporting various Microsoft products MS Office, MS Outlook, windows, Adobe.
    * Coordinating with different teams/vender for project implementations.
    * Solve Client Problem through Remote Desktop. Team viewer.
    * Working with vendors like Airtel, Dell and HP, Apple for project implementation .
    * Formatting & Installing Client Windows, update windows patches.
    * Installation and troubleshooting of network and local printers
    * Installation and updating Software's and Antivirus updating.
    * Peer to Peer Troubleshoot Network Related Connectivity Problems,
    * Handling systems hardware related problems on card level.

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