Profileimage by Olaf Seitz SIEM IBM Qradar, SCRUM Master, Project Manager, SCCM, Service Delivery Management, Change Manager from BirminghamMuenchen

Olaf Seitz


Last update: 07.09.2021

SIEM IBM Qradar, SCRUM Master, Project Manager, SCCM, Service Delivery Management, Change Manager

Company: Acanos Ltd.
Graduation: Dipl.-Ingenieur (FH)
Hourly-/Daily rates: show
Depends on duration location and project description. Please ask.
Languages: German (Native or Bilingual) | English (Limited professional)


  • IBM Qradar Security Information and Event Management (SIEM),IT Transition, Outsourcing,
  • certified SCRUM Master,
  • Lexmark Markvision Enterprise,
  • IMAC Management,
  • Project management,
  • Team Lead, international teams,
  • Operation Management 24/7 worldwide,
  • Commissioning Manager,
  • Application Manager,
  • SCCM Software and Operating System deployment,
  • Change Management in a distributed environment over group of companies
  • Audit preliminary,
  • Service Management ITIL V2, V3,
  • Service Delivery Management,
  • Virtualization,
  • Quality Assurance,
  • Company Roll out,
  • Company RunDown,
  • eBusiness, E-Commerce,

Project history

01/2020 - Present
Lead Test Center, Management of a big Lexmark printer fleet
Unisys Deutschland GmbH München
Public service
- Lead of Test Center,
- Management of a big Lexmark printer fleet,
- Installation and Management of Lexmark MarkVision Enterprise,
- Changes, Incidents

01/2019 - 10/2019
Network security monitoring with IBM Qradar Security Information and Event Management (SIEM)
BWI IT, IT of Bundeswehr Federal Republic of Germany, Strausberg (1000-5000 employees)

01/2018 - 12/2018
Transition Project
weltweites Chemieunternehmen (DAX), BASF S.A. Ludwigshafen
- IMAC Management
- Creation and conversion of standard changes into IMACs
- transition of IT services to an international external service provider

05/2018 - 05/2018
Team lead preparation, detail planning and handover of package assembling process to an external provider in a carve out project
LEAG Cottbus
Energy, water and environment

10/2017 - 11/2017
Interim Rollout Manager
DAX-Konzern, BASF S.A. Ludwigshafen
- Rollout Management
- technical rollout planning worldwide
- Stakeholder management worldwide

12/2016 - 09/2017
Setup patch management in dedicated customer environment with WSUS
Janz IT / ACP IT Solutions Hamburg
Internet and Information Technology
- Asset management
- Definition maintenance windows and maintenance planning, time scheduling of update rollouts
- Stakeholder management
- Update management Critical- and Security-Updates

09/2016 - 10/2016
Windows 10 rollout preparation
Goodyear Hanau
Industry and mechanical engineering
- Windows 10 client definition
- Definition of packaging docs, packaging preparation
- Problem Tickets with international supporter

09/2015 - 02/2016
Service Delivery Manager 24/7 worldwide
BMW AG, Munich
Automotive and vehicle construction
- Team Lead Operation (5 staff member)
- Operation manager After Sales Server
- Manager in charge Application
- Ticket handling 24/7 worldwide, 1st. & 2nd Level, handling and solution of Problem and High Prio tickets
- Organization of Status Meetings, creation and presentation of status reports
- Organization of High Priority Meetings
- Change Management
- Service outsourcing to India

09/2014 - 08/2015
Implementation Manager Server After Sales Server
BMW AG, Munich
Automotive and vehicle construction
- Server application rollout and commissioning 170 server worldwide
- Creation od Backup Concept, Monitoring Concept, Support Concept
- Set-up of Backup
- Set-up of Monitoring
- System administration
- Set-up and monitoring automatically software updates

09/2013 - 03/2014
Consulting and Operation SCCM
FOITT - Federal Office of Information Technology, Systems and Telecommunication, Bern, Switzerland
Internet and Information Technology
- Administration SCCM 2012
- Administration of an client environment Windows 7 over several subsidiaries
- Client administration, troubleshooting, ticket treatment with ticket system REMEDY
- Rollout of security software
- Implementation of a public key infrastructure (Two-factor authentication with Smartcards , encoding, authentication, digital
- Business Consulting: Process and structural improvement
- Process optimization workflow, Analysis optimization potential of workplace operation

10/2012 - 06/2013
Consulting and Operation SCCM
TÜV Süd AG, Munich
- Migration SCCM 2007 to 2012
- Administration SCCM 2007 and 2012
- Administration of an mixed client environment Windows XP / Windows 7
- Migration MS Office 2010 to MS Office 2013
- Consolidation of an untended Java environment to the newest version
- System administration
- Client administration, ticket handling, troubleshooting
- Packaging and Rollout of SCCM-packages

09/2012 - 03/2013
Testing, usability testing and launch of a cloud-assisted virtualization solution for immediate, installation-free deployment of virtualized packages
American Startup in the virtualization business
Internet and Information Technology
- Cooperation with the Area Manager D-A-CH and the American developer team
- Installation of an virtualized environment with VMWare 5.x

01/2004 - 12/2012
Project website development
Seitz.IT, self-employed
Internet and Information Technology
2004 - 2012, Seitz.IT, self-employed
- Project website development with CMS lawyer’s office;
- Project website development with CMS retail sales;
- Lecturer for curses "Information Technology";
- Computer service for SMEs and private customers;
- own project: VMWare client virtualization, Beta testing VMWare ESX-Server, server consolidation, On-the-fly-Virtualization of
physical server (relocation to virtual server during operation with minimal downtime in a time scale of seconds; backup of
virtual machines during operation without shutdown.
- Several projects with different themes for several customer: FTP server with user administration, firewalls, VOIP installation;
DSL, cable modem, router, WLAN; WLAN-Security etc.;
- Customer care presales and post sales;
- Consulting eCommerce;
- Customer: Lawyer’s office, Car Workshop, Hotel, Medical Publisher, Tax Accountant, retailer

08/2011 - 12/2011
-Win7 Readiness / Ongoing delivery / SCCM
Draeger AG, multinational group with over 100 sub companies, Medical Engineering, (>10.000 employees)
Pharmaceuticals and medical technology
- Quality Assurance for the packaged software
- Package assignment with Active Directory
- Rollout of packaged software with SCCM
- Development of SCCM collections and task sequences
- Rollout of operating systems with SCCM
Environment: - Active Directory, SCCM 2007

03/2011 - 07/2011
GPS III – European Application Recertification (Global PC Standardization), following project of GPSII in 2006 / 2007
BASF SA, multinational chemical company (DAX), Ludwigshafen
- Quality Assurance of packaged software, multilingual environment
- Repair of software packages
- Preparation / adjustment of MSI packages for rollout
- Scripting of packages with VBS - Visual Basic Script and XML.
- Package assignment with Active Directory
Environment: Wise Package Studio, Active Directory, LanDesk

06/2009 - 03/2011
„Hercules“ of German Federal Armed Forces, Change Management for a nationwide IT infrastructure across multiple companies
Public Project of Federal Government and two multinational Companies (1000-5000 employees)
- Cooperation with service management and release management
- Distributed data centres, network structures, nationwide distributed service structures
- Change management in a distributed environment over group of companies;
- Reporting of Changes
- Change classification, development of an classification matrix
- Development of automated communication templates for change handling
- Change Management between group of service companies and the customer (project owner, stakeholder)
- Preliminary for Audit ISO 20000/2008
Environment: IBM Maximo, MS Sharepoint

06/2008 - 12/2008
IBM Suisse, Lausanne, Switzerland (>10.000 employees)
Internet and Information Technology
- Audit Readiness for Transition & Transformation of Unicible IT Services to IBM Suisse,
- Project management installation VDI servers,
- Managing equipment installers and suppliers,
- Implementing of IBM IT security standards ISeC and ITCS104
- Connection and transfer of acquired Swiss bank data center in the IBM network;
- Security Compliance of ESX-environment with current IBM standards ITCS104, ISeC und GSD331.
Environment: - VMWare ESX-Server, VMWare Desktop Infrastructure, ARS (Remedy), IBM SSCT (Standalone Solutions
Configuration Tool) for IBM Server and Blade Center, Lotus Notes, Notes TeamRoom
Standards: - IBM-Standards ITCS104, ISeC and GSD331

12/2007 - 12/2007
Data collection, inventory und analysis of an environment of 24 from 31 servers for virtualization with Platespin PowerRecon;
tecis AG, Hamburg, Germany
Banks and financial services
- Creation of virtualization scenarios for this environment on the base of different machines
Environment: - VMWare ESX-Server, Virtual Infrastructure, Platespin PowerRecon,

01/2006 - 12/2007
worldwide software rollout
BASF AG, multinational chemical company (DAX), Ludwigshafen (>10.000 employees)
- Worldwide Rollout of Windows XP and application software with new hardware
- Evaluation of software in different languages and proceedings with worldwide software owner
- Evaluation of software in different languages according to the group standards
- Quality Assurance for packaged software in different languages, Local Verification of Software, First Check, Back Check,
Adjustment and repair of software packages
- Setup of virtual test centres with VMware Server and Netviewer Enterprise Server
- Netviewer Enterprise Server administration on site and remote
- Package handling with Altiris SVS (Software Virtualization Solution)
- Responsibility for Remote Testing;
- Implementation and administration Remote Test Server (Netviewer Enterprise);
- Remote connection of USB test equipment to the virtual test environment;

10/2006 - 10/2006
Installation of VMWare Infrastructure 3 Standard and Enterprise with ESX-Server 3.0, VirtualCenter2;
European business consultancy
Environment: - VMWare ESX-Server, Virtual Infrastructure

10/2006 - 10/2006
Installation VMWare Infrastructure 3 Standard and Enterprise with ESX-Server 3.0, VirtualCenter2
worldwide company of tool industry, Landshut
Industry and mechanical engineering
- Workshops VMWare Infrastructure 3, (installation, configuration, handling);
Environment: - VMWare ESX-Server, Virtual Infrastructure, Dell multi-processor server

09/2006 - 09/2006
System configuration and resource management of ESX3 server, user administration, P2V- und V2V-consolidation of der existing server;
worldwide company of tool industry, Hamburg (500-1000 employees)
Industry and mechanical engineering
Environment: - VMWare ESX-Server, Virtual Infrastructure.

01/2001 - 12/2004
Service-Management (Provider Controlling);
Advance Bank AG / Advance Holding AG, Munich / Wilhelmshaven (250-500 employees)
Banks and financial services
- Project: - Building a nationwide distributed corporate structure (over 60 subsidiaries);
- nationwide distributed IT rollout;
- Service management / provider management;
- SLA management;
- Business Consulting, process definition;
- Asset management;
- Coordination change management;
- Troubleshooting;
- Management for the software rollout;
- Coordination of software testing for launch;
- Operational and support concept for mobile enterprise employees;
- IT Run Down of these nationwide distributed IT structure at the closing of this bank;
- Liquidation of nationwide distributed assets;
- audit-proof archiving of data and technology;

01/2000 - 01/2001
Technical Product Manager, Consultant for eCommerce and user tracking;
Kirch New Media AG, Munich
Media and Publishers
- Development of an Media Portal: MAXDOME;
- Requirements analysis of departments for an shopping portal;
- Coordination of requirements for the development department;
- Evaluation of eCommerce engine for Media Portal;
- Evaluation software supplier;
- Software architectural model for integration in the portal system;
- Hardware- architectural model for integration in the IT structure;
- Analysis portal environment und Integration IVW standard (media planning);
- Usability tests for Website-Navigation;
- User tracking, Data extraction of Server log files;
- Requirements analysis based on use cases;

01/1998 - 01/2001
Project manager
E-Com Factory Berlin, Munich, own company (< 10 employees)
Internet and Information Technology
- Independent company formation, owner, manager;
- Project manager, service manager;
- business management, planning and execution;
- Development Online Shopping Mall with Intershop;
- eCommerce projects for several business customer;
- Network design, Linux mail server and Linux firewall;
- Web programming (HTML, JavaScript);
- Webdesign (Photoshop);
- System administration;
- Marketing, customer care Presales and Post sales;
- Budget responsibility;
- Five direct reports;

01/1996 - 01/1998
Product manager
Computer System House (permanent position)
Internet and Information Technology
- Product manager, sales manager;
- Requirements analysis, planning, procurement and sales of active and passive network components for new development of
an company network;
- Building of own client base; Customer care;
- Procurement / purchasing / sales / installation of hard- and software;
- Requirements analysis and realization of an Hierarchical Storage Management System for Hierarchical File Storage with online
access using a storage robot and optical jukeboxes;
- Requirements analysis, development, planning, bid proposal management for a backup system for a medium-sized company
network (250 employees) for time critical backup;
- Development and realization of test scenarios and benchmark tests for performance optimization for desktop workstations,
measurement of the performance enhancement,
- Development of work processing sheets for upgrading of existing customer hardware (110 desktop workstations);
- Conception, organization and realization of exhibitions, in-house exhibitions, trade fair (Subject data protection / privacy
protection with selection of lecturers);

01/1994 - 01/1996
agency of urban planning (permanent position)
Architecture and civil engineering
- CAD-engineer;
- Administration AutoCAD;
- Staff member coaching AutoCAD;
- Coordination data exchange with architects;
- Installation and maintenance of heat calculation programs;
- Integration and maintenance of an heating design program in AutoCAD with creation of order records;

01/1993 - 01/1994
Sales manager;
Production site for production of accessories for household goods producers (permanent position)
Industry and mechanical engineering
- Sales manager;
- Building of own client base; Customer care;
- Procurement and purchasing of assembly parts, supplier management;

Time and spatial flexibility

I'm available for fulltime projects worldwide. Berlin preferred.


  • Boot Camp: SIEM IBM QRadar Boot Camp
  • Seminars "Administering System Center 2012 Configuration Manager”, "Deploying System Center 2012 Configuration Manager"
  • Certificate "ITIL Foundation V3"
  • Seminar "Project management according to PMI"
  • Seminar "VMware ESX Server"
  • Certificate "SAP Consultant FI/CO SAP R/3 Rel. 4.7"
  • Certificate "ASDIS Professional", "ASDIS Administrator", "ASDIS Distribution Manager"
  • Certificate "Intershop Solution Provider"
  • Certificate "HSM - Hierarchical Storage Management"
  • Certificate "Storage - Legato Networker"
  • Certificate "Network engineer"

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