Profileimage by Albert Panis Customer Service Rep, Sales, Appt Setter, Lead Gen from BaguioCity

Albert Panis

available

Last update: 06.09.2022

Customer Service Rep, Sales, Appt Setter, Lead Gen

Graduation: Bachelor of Science in Accountancy and a Bachelor of Science in Information Technology
Hourly-/Daily rates: show
Languages: English (Full Professional)

Keywords

CRM

Attachments

albert-panis_resume.pdf

Skills

I've been working at home for almost 8 years and 4 years in the BPO industry. I've been a Customer Service Representative, Technical Support, Telemarketer, Appointment Setter, Sales, Lead Generation, Real Estate, Data Entry, and Virtual Assistant.

I was also a Project Manager before with Telemarketing Group Manila and a Hiring Manager and a Trainer from Teem Corp Plus Company.  

I have extensive experience with Office Management, Call Center Campaigns, as well as Data Management Projects.

Project history

06/2021 - 09/2021
Executive Recruiter
JOBTRACKS
- calling potential candidates and offer them the available positions

05/2021 - 08/2021
Inside Sales Agent
CASHFLOW
- Calling expired listings, setting appointments
- Purchasing properties

03/2021 - 04/2021
Virtual Assistant
CREDIT GAME
- Calling potential customers and setting zoom meetings.

10/2020 - 12/2020
Inside Sales Agent
JENNIFER KENA HOME SELLING TEAM
ASPIRE HOME BUYERS
JENNIFER KENA HOME SELLING TEAM
Inside Sales Agent
October 2020 - December 2020
- Calling expired leads, FSBO, Follow-ups
- Scheduling appointments

06/2019 - 02/2020
Customer Service Representative
NORTH COAST AUTO MALL
- Answering customers inquiry, inbound and outcalls.
- Setting appointments, sending emails, sending text messages doing follow-ups and
closing sales.

09/2018 - 12/2019
Appointment Setter
MEDICARE ADVANTAGE PLAN - Shawn Dinwiddie (CLIENT)
- Calling residential, scheduling appointments

04/2019 - 07/2019
Hiring Manager / Trainer for Digital Marketing
TEEM CORP PLUS
- Screening applicants, training new agents, providing new updates from clients.

09/2018 - 03/2019
Inside Sales Agent
SUN REALTY
- Scheduling appointments
- Updating CRM's

01/2019 - 02/2019
Appointment Setter
LOCALLY RANK NOW
- Calling Bail Bonds Company, setting appointments, call back, follow ups and email
marketing.

11/2017 - 08/2018
Virtual Assistant / Real Estate
OFFER HOUSE - Henry Walton Jones (CLIENT)
- Assisting my client with the properties and vehicles that he would like to buy and sell.
Updating excel files and CRM's.
- Generating leads online, comparing the price values, and prospecting.
- Buying and Selling Properties for my client

12/2017 - 01/2018
Virtual Assistant / Accountant
Chad King (CLIENT)
- Helping my client to add all the company transactions in Zoho.
- Searching and posting products online.

06/2017 - 11/2017
Executive Assistant
MyDesk Virtual Office
- I am assisting Realtors regarding the properties they want to be listed, posting in MLS
and other marketing sites, Setting-up showings, Appointment Settings, CRM's and other
Administrative Work.
- Assisting Investors regarding the properties that they would like to buy or sell. Posting on
MLS and other marketing sites, Closing and Contract Reviews, Phone Support, and other
Administrative Work.

02/2017 - 05/2017
Lead Generation Manager
EMPYREAN - Libby Halawani (CLIENT)
- Calling business owners to set an appointment regarding their merchant account.
- Doing follow-up calls and providing information regarding the services that we are
offering.

05/2016 - 01/2017
Virtual Assistant
LIFESTLE PRENEUR LIMITED - Angelo Sayson (CLIENT)
- Answering emails, responding comments on Facebook, processing online orders using
Shopify and AliExpress. Dropshipping.
- Processing payroll and calculating the daily, weekly and monthly gross and expenses.

10/2015 - 04/2016
Virtual Assistant / Real Estate
VERDE BULDING SOLUTION
- Calling our crews to ask updates regarding on the work orders that needs to be done on
time. Responding to all inquiries from our clients.
- Sending emails and answering inbound calls.

04/2015 - 08/2015
Customer Service Representative
SITEL / FRONTIER AIRLINES
- Answering inbound calls. Assisting customers when it comes to their flight and providing
information pertaining to their inquiries. Sending emails.

06/2013 - 03/2015
Project Manager
TELEMARKETING GROUP MANILA - Amit Sharda (CLIENT)
- Meeting with clients
- Handling my team, assisting agents, providing direct supervision.
- Doing schedules, follow-ups, monthly meeting

08/2012 - 05/2013
Customer Service Representative - Tech Support
E-PRECISION / RED POCKET MOBILE
- Answering inbound calls in support of customer needs. Providing information regarding
their mobile inquiries. Processing payments.

03/2011 - 05/2012
Customer Service Representative
SITEL / RCN & DIGITAL RIVER
- Answering Inbound Calls. Assisting customer when it comes to their telephone, cable,
internet and payments. Processing online orders. Providing information pertaining to their
orders and answering emails.

02/2010 - 03/2011
Appointment Setter
GGP CONTACT SOLUTIONS
- Making calls to set appointments for those who seek positions in sales. Information was
provided by BANKERS LIFE AND CASUALTY COMPANY.

Contact form

Contact details

Profileimage by Albert Panis Customer Service Rep, Sales, Appt Setter, Lead Gen from BaguioCity Customer Service Rep, Sales, Appt Setter, Lead Gen
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