Frank Hoerner available

Frank Hoerner

Senior Consultant / Interimsmanager / Project Manager

Profileimage by Frank Hoerner Senior Berater / Interims Manager / Presales Support from Leverkusen
  • 51379 Leverkusen Freelancer in
  • Graduation: not provided
  • Hourly-/Daily rates: not provided
  • Languages: German (Native or Bilingual) | English (Full Professional)
  • Last update: 29.12.2017
Profileimage by Frank Hoerner Senior Berater / Interims Manager / Presales Support from Leverkusen

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Experienced allround manager, both on strategic and operative levels with a strong track record in pre-sales, change management, sales and channel support, and enablement.
I was able to achieve the optimization of turnover and results simultaneously through the use of value-added leadership and change management.
Based on years of experience in the international software field, I have gained and been able to use a wide-reaching spectrum of knowledge across sectors for industrial customers, SMEs, and retail partners.
My employees and colleagues appreciate that I stand behind my opinions, take responsibility for my decisions, while remaining open at the same time for criticism and feedback.
My management style is communicative, team-and goal-oriented.
I am a friend of the open office mentality and short communication paths.
My strength, such as the skills to think analytically, to interpret complex topics correctly, and to identify and solve problems quickly, form the basis to complete my tasks.
Additionally, I continue to distinguish myself through goal-oriented work ethics, entrepreneurial thinking, negotiation skills, and assertiveness. Furthermore, I am recognized as someone who takes a very proactive approach to work, always focused on achieving the best possible results, entrepreneurial thinking, negotiation skills and assertiveness.
Business-level English, experience with international calls for tenders, good presentation and rhetorical skills as well as the secure handling of journalists are all routine for me.
International experiences through leading positions in DACH and EMEA complete my profile.
Challenging the Is-situation in combination with organisational change management has been the base to achieve the results:
  • Increase of the results
  • Customer base growth
  • Increase of the Service Levels
  • Improvement of customer and employee satisfaction
2014 – 2015
  • New customer projects in the Telco space – IDM solution and Online marketing analysis
  • Successful Implementation and hand over of an Online B2B project for an german publishing house
2011 – 2015
  • Establishment of an new B2C organziation
  • Turn over within 18 month
  • Increase of financial profit by 50% YoY
  • Share in the market growth from 0 to 75% within 2 years
2011 – 2012
  • Reorganziation of the EMEA PreSales Team aligned with the business requirements; focus on top priority opportunities incuding increase of the Win rate by 20%
2009 – 2010
  • Win back of lost customers by optimization of the sales channels
  • Win of an project for an ITSM solution through active assessment workshops – value 1.4M€
2004 – 2006
Win of the worldwide biggest marketing sponsor partner – Implementation of am global ITSM solution – value 1.7M€ / 1.500 days implementation