A Technical professional with 16 years of experience in Telecom Network field done his graduation in

RESUME
 
Pankaj Vats
Kölner Straße                                                                                        
189
Düsseldorf
Germany
+4915222606405
 
CAREER OBJECTIVE:
 
To obtain a position in a progressive organization that offers opportunities for advancement. Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.
 
Experience Summary
 
A Technical professional with 7 years of experience in Telecom Network field done his graduation in ECE, dynamic professional who has worked Ericsson  RAN (2G and 3G) and Huawei GSM RAN 2G, NSN RAN 2G and hand on practice on Ericsson NWEI Card ,LAN SW/AXE/Summit 48 SI,EVO controller .
 
Professional Snapshots
 

• Familiar with Leading Vendors’ RAN for 2G and 3G i.e.  Ericsson,NSN and Huawei.
• Ericsson GmbH Dusseldorf Germany as a Service Engineer- Aug 2013 to Till date
• Ericsson Global India Ltd– Senior Engineer RAN (Sr. Engineer in Back Office-RAN 2nd Level Assurance ) Bharti Airtel – July 2010 to Aug 2013-Noida India
• Huawei Telecommunications(India) –Engineer RAN (Back Office UNINOR PROJECT)  From Sept 2009 to June 2010 .Gurgaon India
• NOKIA SIEMENS N/W HARYANA: System Support Engineer in NSN (FM, BSS configuration and troubleshooting) – July 2007 to Aug 2009 KARNAL Haryana.

Presently working in Ericsson GmbH Dusseldorf Germany as a Service Engineer from Sept 2013  to Till Date for Vodafone, Deutsche Telekom Project ( Dusseldorf Germany )
 
Company:        Ericsson India Pvt. Ltd
Duration:         Sept 2013 –till Date
Location:          Dusseldorf
Designation:    Service Engineer

Working on DT Modernization project for Deutsche Telekom from Jan-2014  to till  now ( EVO 8200 Migration ,BSC Dismantling ) and in past Sept 2013 to Dec 2013  , 3G Software Testing for Vodafone , Worked on new software release test for new feature implementation ,regression test ,Mobility test in Test Plant .
 
Worked at Ericsson India Pvt. Ltd. as a Senior Engineer in Back Office (TAC) from
 
Company:           Ericsson India Pvt. Ltd
Duration:            July 2010 –Aug 2013
Designation:       Senior Engineer 2nd level Assurance (Back Office)
Project Name:      RAN testing and 2nd line support for Bharti-India
Technology:        2G, 3G, SWITCH, GPRS & EDGE
Tools:                    FTP, WINSCP, WINFOIL, Remedy-One TM, ICA client-Citrix, Dropped call
                              analyser 2.5, AXE, DBT , Primus ,DIRCP , ROMT etc.
 
Ericsson work Summary:
Job Description:
The primary purpose is to be able to provide second level support & and system fault restoration. Fault remedy requiring on site presence is dispatched to the field operation organization. The Back Office-Core function contributes to the following tasks
 

1. 2nd Level service problem restoration of RAN network faults, prioritize faults and meet

WLA/SLA

1. 2nd Level resource configurations & changes into RAN network within the scope of work.
2. To investigate faults/cause related to RAN Network Elements.
3. To keep the BSS nodes Hardware and Software Configurations Updated.
4. To be able to efficiently use tools like WinFIOL, OSS, Alex, CSR Online and Primus.
5. To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
6. To contribute in the creation and improvements to procedures and routines within the department / group.
7. To ensure correct working methodology.
8. Responsible for doing AT of BSC,TRC,LAN-SW & NWI-E of all circle
9. Performing tests for redundancy check of BSC, TRC, LAN-SW & NWI-E

 
Job Role
 

1. Maintaining co-ordination and solving issues with customer (Bharti).
2. Regular reporting of issues, risk assessment and status to the team leader.
3. Acceptance Testing (AT) of various nodes i.e. BSCs NWI-E/LAN–SW.
4. Ensuring the availability of Nodes with respective to Redundancy & Traffic.
5. To configure/Testing and shift C7/SS7 links, Gb link and troubleshoot them.
6. Logging defects into defect tracking tool (Primus) and tracking them to closure.
7. To solve various testing problems like of PCU, E1,GPRS, EDGE, call issues, call processing
8. Deals with real time problem related to BSS network, debug network & testing issues and solve them.
9. Track requirements, understand User Cases, prepare Test Plans, and design Test Cases.
10. Conduct Test Case / Test Readiness Review meetings.
11. Administer the test and configuration environment set ups as per client requirements.
12. Prepare various matrixes required for analyzing progress of Testing and Quality of the product.
13. Supervise the planning, execution and documentation of all entry and exit criteria reviews.
14. Performing Call level Log files analysis for GSM networks.
15. KPI analysis like SDCCH/TCH Drops, SDCCH/TCH Congestion, Handover KPI’s, RX Qual with the help of Drop call analyzer tool
16. Support/participate in Operator Acceptance Test Sessions.
17. All BSS testing, operational actions & Maintenance actions including Change management, Configuration Management,
18. Fault Management, Performance Management and Emergency Services Operation and maintenance and testing of all BSC,TRC
19. GSM/GPRS Testing, troubleshooting and analyses their fault.
20. Call trace in GSM & upgrade of SW of GSM.
21. Level 2 testing support for rectification for any kind of testing/network of issues related to BSS.

 
 
On site assignment:
On site assignment ZAIN-IRAAQ PROJECT: One Month on site visit of Zain Iraq project from KUWAIT .Took handover of 14 nodes of NOKIA BSC from local NSN FM team
 
Huawei telecommunication PVT Ltd as a BO-BSS ENGINEER from Sept 2009 to June 2010
 
Employer: Kelly services Pvt. Ltd
Back Office Engineer for UNITECH projects all three circles of Huawei.
 

1. User & password management: creation of user in m2000 & LMT as per process, give rights to concern person according to activity.
2. Backup & performance management in m2000: create task in m2000 for daily back up management of BSC & NE, also handling enabling the counters for performance report. Take weekly back up of all BSC & check critical alarm & rectify the ASAP.
3. Acceptance testing of new node: AT of new node according to the BO criteria & coordinate with circle team for the same.
4. Preventive maintenance: Check weekly BSC health check reports provided by circle team & analysis the same & also guide to circle team to clear the Critical alarms to avoid unnecessary outages.
5. Quarterly Health check: With coordination of circle team make plan of Quarterly health checkup of BSC & share the output with TAC team also.
6. Patch implementation: latest patch upgrade in BSC as per release of new version. Coordinate with circle team for the same.
7. Mediation installation: Install mediation in m2000 as per new patch release.
8. Emergence handle: In case of emergency in any circle like GPRS related, call not happening in BSC, Card fault coordinate with circle & TAC team  & try to rectify the same ASAP with RCA.
9. TT handle: Handle TT raised by the circle team according to their priority critical, major, and minor related to BSC, BTS, and Reports & Rectify the same ASAP with accurate RCA.

 
Previous experience in NOKIA SIEMENS NETWORKS
 Employer: Kelly services Pvt. Ltd
 
NOKIA SIEMENS NETWORK: Working as System support Engineer for Nokia Siemens Networks from 1 August 2007 to 23 September 2009.
Equipment: NOKIA.
 
Job Responsibility
 

1. Configuration management: New Site configuration, TRX creation, TRX deletion, TRX SIG & OMU SIG creation, implement GPRS & EDGE in sites on priority basis ,   Handover creation, Site Rehoming, Creation ,TCSM creation, TCSM deletion (2i+3i),

 

1. BSC Re-HOMING Activity: BSCSs shifting from one MSC to Another MSC in coordination with Switch team & TXNMS team.

 

1. Integration of BSC: Database is created when new BSC is added and TCSM are configured to that BSC. Implement software CD in BSC. Taking backup of BSC on fixed routine Basis & check consistency for the same. Pre check & post check before & after any important activity like S13. Hard disk & MO disk back up with coordination with Field engineers, BSC card diagnosis in case of any fault & rectify the same as soon as possible.

 

1. Performance Management: Daily/weekly/monthly/quarterly/other network report generation as per standard formats with no delay.

 

1.  Alarm Monitoring: Alarm monitor of BTS, BSC, TCSM and Co-ordination for rectification of the same with the field engineers & TXNMS. Working knowledge of TT (Trouble Ticket Remedy tool) for the Fault happen In the Network, creation of TT & WO (Work Order) for the same. End-end support, coordination and control of assigned Trouble Tickets.

 

1. Fault Management: Alarm handling and co-ordination for rectification of the same with the field engineers. Fault Management, end-to-end responsibility for corrective maintenance of Network problems are actively managed until resolution. Liaison with other service providers regarding network outages. Major Service outage investigations and follow up. Ensures planned outages are carried out rolled back in maintenance window.

 

1. TNMS maintenance: Creation of nodes in TNMS database and checking Receive level for Both Ultra & Flexi Sites & also make cross connection for the same., change  frequency & power also ,define traffic manager ,up gradation of New Software of RRI & E1T1 remotely.

 
EDUCATIONAL QUALIFICATIONS:
           
Professional:
 

• B.Tech. in Electronics & Communication 2007 Batch with 65.67%.

 
Academic:
 

• 10th – S.M.B.Senior Sec. School (Haryana Board) (2001)
• 12th – S.M.B.Senior Sec. School (Haryana Board) (2003)

 
PERSONAL DETAILS (OPTIONAL):
 

• Date of Birth                : 02- July-1985
• Gender                         : Male
• Marital Status               : Married
• Father’s Name               : Mr. Jai Narain Vats
• Nationality                      : Indian   
• Email Id                          : Pankajvats27@gmail.com

                                  
DECLARATION
 
I hereby declare that the information furnished above is true to the best of my knowledge.



Place:                                                                                                               (Pankaj Vats)