Senior Projekt Manager

Professional HISTORY Anritsu SA Division – Roles during 09/2008 to 03/2019
 Reporting to Anritsu SA Managing Director
 Member of Anritsu SA Management Board
DoCoMo Japan Program Director                                                                          11/2017 to 03/2019
End to end responsibility for entire network monitoring (3G, 4G, VoLTE) and CEM solution implementation, based on MasterClaw product
Operations Director for EMEA and APAC                                                             3/2015 to 03/2019 
End to end responsibility for solution deliveries in EMEA and APAC regions
P&L responsibility for above regions
Headcount responsibility: 50+ people.
Deutsche Telekom AG (DTAG) Program Director                                                    10/2014 to 03/2015
End to end solutions delivery responsibility, providing

• Passive monitoring of DTAG IMS network
• eNodeB parameter optimization (3rd party SW solution)

Main achievement:

• Monitoring solution fully operational - acceptance by DTAG

Anritsu Solutions SRL – Managing Director (Bucharest subsidiary)                          10/2010 to 03/2019
P&L responsible for Anritsu Solutions SRL (an Anritsu subsidiary) providing:

• Product quality improvement services
• Pre-sales and System Engineering services
• R&D and System integration services

Main achievements:

• Setup from scratch of Anritsu Solutions SRL subsidiary
• Significant cost reduction of Anritsu operations

Headcount responsibility: 40 people.
Anritsu SA - Global Customer Operations Director (Copenhagen subsidiary)         09/2008 to 09/2010
P&L responsible for managing the Global Solutions Delivery, Support and Value-Added Services departments of Anritsu SA Division. The annual Revenue target is 2 digits m€, with a 48% Margin. For the FY2009, the above main KPIs were exceeded, despite the current difficult global financial situation.
Main achievements:

• Restructured and focused the delivery teams, following agile project management methods
• Implemented a solution pre-deployment test process, which reduced the failure quote in the field with 30%
• Actively worked in BID processes and signed off/committed Customer Projects
• Sold to customers the value of Anritsu support contracts (SMAs) with an average Margin of 65%
• Developed together with Product Marketing and Sales a Value-Added Services portfolio on top of our standard product offers and supported Sales team to sell the value of these

Headcount responsibility: 30+ people.
 
AMDOCS/CRAMER Systems, Germany – 05/2006 to 08/2008
Program Director/Service Delivery – D/A/CH & Eastern Europe Regions
P&L responsible, managing an annual Solutions Services budget of € 6m in Consulting Services, Solutions Design and Delivery, Product Installation & Integration and Customer Support. Leadership of delivery teams for both regions in a matrix-managed organisation, including Project & Engagement Managers and technical resources.
A trusted advisor to Customer Executives, managing relationships and identifying new revenue opportunities, for complex OSS and BSS solutions (in the Telco sector).
Main achievements:

• Scoped, planned and deployed a ‘Network Inventory Management’ solution for Vimpelcom/ Russia.
• Sold Managed Service solution and various Value-Added Services to Vimpelcom.
• Sold Network Inventory Management trial, based on CRAMER solution, to T-Systems.
• Integrated CRAMER solution as part of a complex service provider Bid (partnering with IBM Global Services) for Deutsche Telekom ‘All IP’ project.
• Implemented CRAMER solution Sunrise/Switzerland, Telekom Austria (partnering with Alcatel) and Slovak Telekom (partnering with Logica).
• Developed and managed “Thought Leadership Practice”, enabling Amdocs Consulting Division to become more effective in their Service Delivery capabilities, exceeding client expectations and growing revenue streams. 

Reported to Service Delivery VP EMEA
 
ROMTELECOM, Romania – 07/2004 to 04/2006
Consultant to CIO, Business Transformation, Strategy and Delivery
Established and launched IT Transformation as a part of the company transformation program.
Main achievements:

• Created the IT Strategy and aligned IT systems with the company Business processes.
• Audited the CAPEX projects portfolio of Romtelecom (task received from CEO).
• Set up of CRM Program, supporting a ‘customer centric’ view.
• Developed and managed the Hosting Datacenter Program, resulting in new revenue stream for Romtelecom.
• Established portfolio management, project monitoring and controlling methodologies, which increased the delivery capabilities of the IT department by more than 30%.

Reported to CIO
 
Telefonica, Czech Republic – 02/2002 to 06/2004
Director, Systems Development & Integration
P&L responsible, managing an annual budget of USD 10m for the development, integration, implementation and maintenance of company Value Added Services (VAS) portfolio.
Main achievements:

• Launched approx. 50 services grouped as voice and messaging services, financial services, information/entertainment services and location-based services (LBS).
• Assessed, selected and deployed an enterprise ‘convergent’ Billing solution.
• Conceived, developed and deployed a Service Delivery Platform as a set of re-usable enablers supporting the rapid development of VAS and 3rd party content delivery over SMS and MMS channels.
• Developed and deployed a multi-access Mobile Portal and a B2B Self Care Portal.
• Implemented a B2C Messaging Backbone (on SMS and MMS channels).
• Conducted vendor management, to include: NOKIA, COMVERSE, IBM, NESS, BEA Systems, ACCENTURE, and HP.

Headcount responsibility: 100+ people (including outsourcing partners).
Reported to CEO
 
Dolphin Telecom, Germany – 11/1999 to 01/2002
Director, IT & Company Launch Program
Set-up and management of the company “Launch Program” for the German entity (budget responsibility USD 10m), entailing Business Readiness (IT systems supporting Marketing, Sales, CRM) and Operational Readiness of the TETRA network.
Main achievements:

• Established and managed the local IT Department from inception to full operation.
• Set-up pan-European IT Center of Excellence supporting the Telecom network Value Chain.
• Interfaced with UK, France and Belgium IT Departments and ensured the principle of ‘develop once, deploy many’.

Vendor management, to include: MOTOROLA, PWC, CISCO, HP, SUN Microsystems.
 
Headcount responsibility: 75+ people.
Reported to Group CIO
  
Telefonica O2, Germany – 09/1997 to 10/1999
Senior IT Programme Manager
P&L responsible managing an annual budget of USD 6m for deployment and operation of IT support systems used for the planning, operation and administration of the O2 mobile network.
Main achievements:

• Managed the timely implementation of Enterprise Software products for the company launch date. These were: Geographical Information System (Map Info), Document Management System (Documentum), Correspondence and Imaging System, Intranet technologies.
• Evaluation process of the Customer Care system (Clarify, Vantive) for the residential market.
• Implementation of Arbor BP Billing system (in Telfort Amsterdam, which had the same owner as O2).

Vendor management: Documentum, Map Info, SoftLab, SoftPlus, Kenan.
Headcount responsibility: 45 People.
Reported to CIO
 
T-Mobile, Germany – 01/1994 to 08/1997
IT Manager
Set up and management of T-Mobile internal User Help Desk (budget responsibility USD 4 m)
Main achievements:

• Implementation of a call handling/call tracking system (APRIORI).
• Definition and agreement of internal SLAs.
• Company wide migration of the PC LAN to WIN NT.
• Company responsible for IT Client infrastructure.

Vendor management: Microsoft, Debis PCM.
Headcount responsibility: 35 People.
Reported to VP IT Operations.
 
Microsoft Corporation, Germany – 01/1991 to 12/1993
Software Support Engineer
Software Support Engineer for the German speaking countries (D/A/CH).
Main achievements:

• Coordinated the Technical Support for MS Access (Launch in Europe) and MS FoxPro.
• Developed test tools, resulting in 30% reduction of the number of bugs in MS Beta releases.
• Enhanced Microsoft technical knowledge database.

Headcount responsibility: 6 People.
Reported to Department Manager.
 
Computer Electronics Center, Romania – 09/1981 to 09/1989
R&D Engineer & SW Developer

• Software developer in a computer center, working in various projects.
• Development of signaling relays for process controlling.
• Parameter measurements and maintenance of radio-relays, antennas, radio and TV senders.