Freelancer
Freelancer
(1000-5000 employees)
Skills
Primarily working on Zscaler/Squid proxies, Demisto and Cisco Umbrella. Raising configuration changes using puppet and Github
Did migration of Demisto server from on premise to Azure cloud. Responsible for designing Proxy Architecture and implementing with existing security product.
Designed Slack bot to respond to predefined issues
Daily work includes issues related to non-working internet, websites, applications, Network slowness, Virtual Private Networks (VPN), Zscaler Private Access (ZPA), GRE,Packet Loss, Firewall/URL Filtering,TCP/IP,HTTP, HTTPS, DNS,IPSEC,DHCP,SSL and proxy troubleshooting.
Working on authentication mechanisms like SAML, Active Directory, Azure AD, LDAP configuring and troubleshooting Data leakage prevention (DLP) and engine. i.e. HIPPA,GLBA,PCI and Offensive Language and file type control.
Troubleshooting on URL based Policy involves URL Filtering Policy and Cloud App control Policy WEB2.0 issues for user.
Good understanding of Wireshark Sniffer Tool, mostly using this tool to troubleshoot packet loss, failed and slow connections.
Working on Web module including Sandboxing, Advanced Threat and malware protection .
Working on Traffic forwarding methods like PAC files, GRE, IPSEC and Zapp Deploying/troubleshooting on emerging products like Zscaler Private Access (ZPA).
Did migration of Demisto server from on premise to Azure cloud. Responsible for designing Proxy Architecture and implementing with existing security product.
Designed Slack bot to respond to predefined issues
Daily work includes issues related to non-working internet, websites, applications, Network slowness, Virtual Private Networks (VPN), Zscaler Private Access (ZPA), GRE,Packet Loss, Firewall/URL Filtering,TCP/IP,HTTP, HTTPS, DNS,IPSEC,DHCP,SSL and proxy troubleshooting.
Working on authentication mechanisms like SAML, Active Directory, Azure AD, LDAP configuring and troubleshooting Data leakage prevention (DLP) and engine. i.e. HIPPA,GLBA,PCI and Offensive Language and file type control.
Troubleshooting on URL based Policy involves URL Filtering Policy and Cloud App control Policy WEB2.0 issues for user.
Good understanding of Wireshark Sniffer Tool, mostly using this tool to troubleshoot packet loss, failed and slow connections.
Working on Web module including Sandboxing, Advanced Threat and malware protection .
Working on Traffic forwarding methods like PAC files, GRE, IPSEC and Zapp Deploying/troubleshooting on emerging products like Zscaler Private Access (ZPA).
Project history
08/2018
-
Present
Trained Zscaler Customer facing teams on multiple product offerings. Created a training program and delivered training
for different verticals such as Product support Engineers, Customer success Teams, Deployment services and Technical
Account Managers.
Worked as Product Support III supporting Zscaler Cloud based Internet security
service ,providing customer centric support on Zscaler cloud proxy, Zero
trust(Private-Access) and DNS protection product lines.
Provided post-sales engineering and professional services to enterprises and service providers. Managed the Premium
Support relationship and ensured that Zscaler is, and continues to be considered a key technology partner within the
account. Worked closely with Sales Team to ensure that all Zscaler products and services are deployed in a manageable
and supportable way, and the customer gets the most out of their investment for the life of the contract.
for different verticals such as Product support Engineers, Customer success Teams, Deployment services and Technical
Account Managers.
Worked as Product Support III supporting Zscaler Cloud based Internet security
service ,providing customer centric support on Zscaler cloud proxy, Zero
trust(Private-Access) and DNS protection product lines.
Provided post-sales engineering and professional services to enterprises and service providers. Managed the Premium
Support relationship and ensured that Zscaler is, and continues to be considered a key technology partner within the
account. Worked closely with Sales Team to ensure that all Zscaler products and services are deployed in a manageable
and supportable way, and the customer gets the most out of their investment for the life of the contract.
11/2017
-
08/2018
Engineer
Hughes Systique
Responsible for the delivery of Wireless Planning, Design, Implementation & Optimisation Services to Carnival Cruise lines.
Email and on call troubleshooting of complex wireless issues such as DOT1X, IPSEC, captive portal, SSL, DHCP, IPS, DNS
and IDS
Provided operational support for complex, wireless network deployments. Identified & documented design/architecture
best practices for global Cisco Services adoption
Provided knowledge transfer to end customers, as per requirement.
Email and on call troubleshooting of complex wireless issues such as DOT1X, IPSEC, captive portal, SSL, DHCP, IPS, DNS
and IDS
Provided operational support for complex, wireless network deployments. Identified & documented design/architecture
best practices for global Cisco Services adoption
Provided knowledge transfer to end customers, as per requirement.
04/2015
-
11/2017
Senior Network Engineer
Css Corp.
Worked as Senior Support Engineer for Aruba Networks. Worked on wireless authentication authentications 802.1x, EAP,
TLS, TKIP, and Radius Configuration for Captive Portal Authentication for WIFI Guest Users
Advanced knowledge and troubleshooting experience of wireless networking (802.11a/b/g/n/ac/ax etc.)
TLS, TKIP, and Radius Configuration for Captive Portal Authentication for WIFI Guest Users
Advanced knowledge and troubleshooting experience of wireless networking (802.11a/b/g/n/ac/ax etc.)
01/2014
-
02/2015
Network Engineer
Algoworks
Investigated user and network problems, identified their source, test and implemented solutions
Managed network operations, troubleshooting connectivity problems, installing & maintaining Fortigate firewall and
switches, adding/terminating users, assigning rights and access, establishing e-mail addresses, assessing and performing
backups , restores etc
Managed network operations, troubleshooting connectivity problems, installing & maintaining Fortigate firewall and
switches, adding/terminating users, assigning rights and access, establishing e-mail addresses, assessing and performing
backups , restores etc
Local Availability
Only available for remote work
I am available for travel anytime.
