Profileimage by Daniel Hayen Projektmanager, Managed Services, Compliance, SAM from Altenberge

Daniel Hayen

not available until 10/31/2021
Contact

Last update: 27.08.2021

Compliance, Licensemanagement, Managed Services, Consulting, Software Asset Management, Procurement

Company: Herr
Graduation: Medizinische Informatik (Leipzig) ohne Abschluß (Firmengründung)
Hourly-/Daily rates: show
Stundensatz 95 - 135€ - je nach Auslastung, Arbeitsort und Spesenvereinbarung
Languages: German (Native or Bilingual) | English (Full Professional) | French (Elementary)

Keywords

Compliance Governance Interim Manager Interim Director Outsourcing Interim CTO Interimsmanagement Interim CEO Procurement license audit licensemanagement Sales director Manager self service Interim Management

Attachments

2020_05_05-Profil Daniel Hayen - DE.docx
2020_05_05-Profil Daniel Hayen - EN.docx
2020_09_21-Profil Daniel Hayen SAM - DE.pdf
2020_09_21-Profil Daniel Hayen SAM - DE.docx

Skills

Management
  • Strategic development IT compliance & SAM (Software Asset Management)
  • Application landscaping
  • Shared service center transitioning
  • Cost Center Planning: cost center and OU systems
  • Development and introduction of IT service catalog
  • Self service portals
  • process Management
  • digitalization
  • Strategic IT purchasing & IT management
  • (Managed) service conception
  • Personnel management, resource and resource planning
  • Product design software ("SAM Now DataCollector" / "SAM Now Managed Service Portal")

Compliance
  • risk analysis
  • ITAM / SAM conception and structure development
  • IT security concepts (emergency manual, disaster recovery and backup concept)
  • IT benchmarking
  • Multi-vendor license management
  • Tender management and selection of ITAM / SAM tools
  • Tools
  • License management tools (good knowledge): Aspera SmartTrack, SNOW License Manager, amando / Comparex MissMarple, Comparex SAM2Go, Matrix42, DeskCenter, RayNet RaySAMi / RayVentory, Novaratio (Oracle Compliance)
  • License management tools (basic knowledge): Flexera / Spyder
  • Other asset management tools: baramundi, OCS Inventory
  • ITSM Tools / Shops / Self Service Portal Systems: Matrix42, USU, DeskCenter, GLPI


Others
Foundation and development of SAM Now GmbH from 2014 to 2019 as a compliance managed service and consulting service provider; Sale to the Netgo group of companies 12/2017
Consultant Trainer ('train the trainers') in the area of ​​compliance / SAM (e.g. for Comparex AG Germany, amando Software GmbH and Skillkom GmbH)
DataCenter Design (SLA / OLA definition, Dependancy Mapping) until approx. 2015
Global LAN / WAN design and long-distance traffic optimization until approx. 2013
International experience in project coordination and project implementation
Common frameworks such as ITIL, SCRUM, Prince2 and forms of representation such as UML and GANTT are known and are familiar with how to use them
Experience in negotiations in purchasing hardware and software procurement, ITK lines
Technical experience with common Microsoft server products (MS-SQL, Exchange, SharePoint, Lync, etc.), as well as common ITAM and SAM systems (Miss Marple Enterprise Edition, Matrix42 / EMPIRUM, DeskCenter Management Studio, baramundi, Aspera SmartTrack / RayNet RayVentory / RaySAMi), Novaratio
Technical experience with SAN systems from HP, IBM and Datacore

Project history

08/2019 - 03/2020
Interim Manager Software Compliance / Project Manager M&A / License Manager
RWE AG (>10.000 employees)
Energy, water and environment
Tasks

- Architect FMO (Future Mode of Operation); Software Asset Management (SAM) process design and governance
- Project management M&A process for the integration of the renewable energy sectors (EON / RWE / Innogy)
- Contract management
- Procurement / Purchasing
- Interim team leader license management
- License manager Microsoft, Oracle, OpenText
- Support license management in A and B vendors (Adobe, VMWare, Citrix, Atlassian, QlikView ...)

03/2019 - 08/2019
Global Procurement Consultant - Interims-Manager Software Compliance and Outtasking / Sourcing
Berenberg Gosslar GmbH & Co KG (1000-5000 employees)
Banks and financial services
Position in the project
- Procurement; Strategic consultant for global purchasing as an interim IT compliance manager

Tasks in the project
- Vendor management
- Sourcing (MaRisk risk analysis, BAIT)
- Head of license management
- Project management PoC "Managed Inventory" for outsourcing the creation of a central inventory (CMDB)
- Provider selection "Managed SAM"
- Development of SAM processes and introduction of software (SNOW License Manager)
- Negotiation and conclusion of software framework contracts
- Maintenance consolidation
- Creation of compliance regulations, SOPs and introduction of new processes
- PoC (Proof of concept) for central automated inventory  and BAIT approved CMDB

12/2014 - 04/2019
General Manager / CEO & Principal consultant
SAM Now GmbH / Netgo Unternehmensgruppe GmbH (250-500 employees)
Internet and Information Technology
Tasks

- Management (SAM Now)
- Development of SAM / license management strategies for large customers and medium-sized companies
- Director Sales (SAM Now, from 05/2018))
- Head of Consulting (SAM Now, until 04/2018)
- Product design (Netgo Group, from 01/2018))
- Shared services
- SAM Now data collector
- Software expert for insurance company R + V Versicherung
- Principal Consultant Enterprise

SAM Principal Consultant for the following customers (excerpt):

- SCHUFA (SAM Managed Services)
- R + V insurance (Software theft expertise / software copy protection)
- Signal Iduna (SAM Tool setup)
- Pro7.Sat1 (SAM project)
- State of Lower Saxony (SAM Tool implementation)
- State of Baden-Württemberg (Oracle audit preparation + process design)
- VW Financial Services (creation of commercial data repository)
- Skoda
- Guthenberg e-commerce (SAM Tool implementation)
- Asklepios clinics (SAM Tool implementation)
- C&A (general Software Asset Management support)
- Sky (several projects)
- Rheinmetall (Tool implementation and trainer)
- Police NRW / LZPD Duisburg (several projects: Trainer, Tool implementation Custom Dev, Creation of balances, creation of commercial database)
- Rhenus (Governances & processes; SAM business case creation)
- Remondis (SAM business case creation, Tool implementation)
- Norma Group (Governances & processes; General SAM support (e.g.: contract negotiation support))
- Deutsche Welle
- Auto Senger (Microsoft audit defense)
- A1 Austria / Telekom AT (SAM tool customization)
- Raytheon Anschütz (Training / Workshop and creation of SAM business case)
- dormakaba (General SAM support; SAM Managed Service)

Time and spatial flexibility

- Available full time
- Available globally

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