Profileimage by Owen Donaldson Freelance Technology & Business Solutions Consultant from Holland

Owen Donaldson


Last update: 09.06.2023

Freelance Technology & Business Solutions Consultant

Company: CoverpointRCM BV
Graduation: Aeronautical Engineering - City & Guilds of London Institute
Hourly-/Daily rates: show
Languages: English (Native or Bilingual) | French (Elementary) | Dutch (Full Professional)


AWS Certified Cloud Practitioner certificate.pdf


I am a highly motivated Consultant with a conscientious customer & a process-focused work ethic. Extensive technical solution implementation experience has been acquired whilst successfully completing assignments within a multitude of sectors.

Delivery and participation in high-impact projects have been performed with an emphasis on effective communication (to board level), flexibility within the working environment, effective project management, and presentations.

During these assignments excellent interpersonal and proactive team leadership skills have been demonstrated, along with the ability to work on my own initiative.

Experience & Suitable Profiles
  • Operations and Datacenter Infrastructure
    • (Legacy) - OpenVMS, HP-Unix, Solaris -  IMAC/D (Install, Move, Add, Change, Decommission)
  • Technology Solutions Consultant
  • Solutions Architect
  • Infrastructure Architect
  • Infrastructure Project Manager
  • Product Owner - Cloud Solution
  • Technical Service Delivery Manager
  • Technical Project Manager
  • Technical/Functional Analyst
  • Private Cloud -  OpenStack, VMware, Software-Defined Data Center (SDDC)
  • Public cloud - AWS Services for IaaS, PaaS, SaaS solutions - Certified:- AWS CLF
  • Infrastructure - HPE Synergy & Integrity, Dell, Huawei  (Rack & Blades)
  • Storage - SAN, NAS, HP3par, HP24K, Dell EMC Vplex, Software-Defined Storage (SDS)
  • Hyper-Converged Infrastructure - Nutanix, Huawei (FusionCube), Dell (VXrail), HPE (Simplivity)
  • Atlassian Collaborations Tools (Confluence, Jira)
  • ITIL, Waterfall, Agile SCRUM
Please feel free to contact me for an updated resume

Project history

07/2021 - 12/2021
Transition Project Manager
ING bank (>10.000 employees)
Banks and financial services

01/2020 - 03/2021
Technology & Business Solutions Consultant
Pharmacy Online - Brussels, Belgium (50-250 employees)
Pharmaceuticals and medical technology
Coverpoint consultant assigned to this major Belgian Pharmaceutical platform provider, project mandate was to assist in the governance of an existing service provider and to support the 'greenfield' SaaS solution implementation of a fit-for-purpose solution. (

02/2019 - 12/2019
Technical Service Delivery Manager
Aviva - Norwich, UK (>10.000 employees)
Technical SDM assigned to this major UK-based client, the main project mandates were to advise/guide an on-prem to public cloud (AWS) migration and lead application root-cause analysis to resolve persistent business-impacting performance issues. Daily coordination and process alignments between onsite (Aviva) and offshore (Portugual) Crossjoin support staff was performed.  (

06/2015 - 01/2019
Cloud Datacenter - Infrastructure Architect
Proximus - Brussels, Belgium (>10.000 employees)
Part of a team of Cloud Datacenter Architects, supporting Operational and Pre-sales staff for the External Business Unit (EBU) cloud datacenter. (

04/2008 - 03/2015
Infrastructure Project Manager / Team Lead
Proximus - Brussels, Belgium (>10.000 employees)
Infosys SME & Trusted Advisor to this major Belgian Telco client. Leading a team offshore, I was the Mobile Order Management Infrastructure platform responsible. Performed TPM role in a major re-platforming project, resulting in major (60%) OPEX reduction. (Infosys.Com)

11/2007 - 04/2008
Installation / Rollout Engineer
Ikea IT AB - Helsingborg, Sweden (>10.000 employees)
Consumer goods and retail
Onboarded as part of a 'Task Team' mandated for the successful EMEA rollout of the in-house developed MHS 8.0 (Möbel Hus System) application.

08/1991 - 08/2007
ICT Operational Support & Engineering
Various - Pan-European (>10.000 employees)
Freelance & Permanent assignments were completed for a variety of clients including:-
  • EDS/ProRail - Utrecht, The Netherlands
    • Snr. Infrastructure Engineer builds & deployments of N.S ProRail (Dutch Railways) infrastructure monitoring platforms
  • Springer Science+Business Media - Dordrecht, The Netherlands 
    • Snr. Systems Manager responsible for Dev, Test, and Prod platforms and applications (Formerly Wolter Kluwer).
  • National Bank of Belgium  - Brussels, Belgium
    • Consultant with a mandate to plan & coordinate the upgrades of the countries Financial Business Critical platforms.
  • LogicaCMG  - Utrecht, The Netherlands
    • SMSC Engineer, Rollout & remote installation of SMSC v8,0 to EMEA based Telco clients
  • Deutsche Boerse Systems (Stock Exchange) - Frankfurt am Main, Germany
    • Network Engineer, management of MUREX & EUREX 'access points' on Cisco infrastructure
  • Union Investment Bank  - Frankfurt am Main, Germany
    • Consultant, responsible for the implementation of CA Unicenter TNG and Automated Backup/Restore/Archive solutions.
  • UWV  -  Amsterdam, The Netherlands
    • System Manager, a team member responsible for the day-to-day management of High Availability infrastructure.
  • Apple Computers  - Zeist, The Netherlands
    • As a Systems Engineer, I managed specific country platforms in Apple's European Datacenter.
  • Alcatel Business Systems  - Strasbourg, France
    • Technical Analyst, responsible for infrastructure platforms operational automation.
  • Digital Equipment Corporation - Munich, Germany
    • OpenVMS Systems Manager, supporting platforms on a European Roadshow.
  • Citicorp Investment Bank  - Luxembourg
    • Platform Lead of Investment Banking services provided from sites located in Luxembourg and Switzerland.
  • Coutts & Co Private Bank  - London, UK
    • ​​​​​​​Operational Analyst mandated to provide 24/7 Operational support to banking applications and clients.
  • British Telecom - London & Canterbury, UK
    • ​​​​​​​​​​​​​​Operational Analyst mandated to provide 24/7 Operational support to Telco applications and clients.
  • BP Oil Ltd  - Hemel Hempstead, UK
    • ​​​​​​​Provided Operational Support to BP Oil Accounting platforms.

Local Availability

Only available for the countries Netherlands
I meet all requirements to perform assignments within the European Union & the United Kingdom without visa/sponsorship.


Currently, a partner of CoverpointRCM, a Belgian-based startup (2020) consultancy providing bespoke Business and Technology Solutions

Personally, I offer strong Datacentre, Infrastructure, and Technical Project Management experience coupled with 30+ years working in IT.
My preference is for an assignment where I may participate in or be the client's driving force in defining & implementing long-term technological (cloud-first) solutions & strategies.


Product Owner (Ineke Verwijs)
"I have worked with Owen in a short term assignment, in which he had to facilitate knowledge transfer and shadowing between technical teams of different companies and different cultures.
Owen has facilitated these session in a professional and effective way, taking care of necessary follow up action. He was accepted by the teams due to his seniority and technical knowledge.
As for personality; I see Owen as a very correct, kind and flexible professional."
Team Manager (Bernard Dellicour)
"Owen is a very dedicated person with a lot of motivation and enthusiasm ! He can learn by himself and is always willing to help. More than bringing a very professional and complete expertise on OpenVMS, he spread a very good atmosphere within the team which is really important ! He was a real team player and fully appreciated !"
Director (Bart Vandeputte)
"I can only recommend Owen as an excellent pro who thinks along about how systems and business cases can strengthen each other.
His knowledge is excellent and above all his commitment is 200%. It was nice working with Owen. If new projects com along, we will certainly not fail to contact Owen again."
Profileimage by Owen Donaldson Freelance Technology & Business Solutions Consultant from Holland Freelance Technology & Business Solutions Consultant