Keywords
System Administration
Virtualization
Administration
Cloud
IT Infrastructure
Project & Program Management
IT & Business Consultant
Program Management
Business/Technical Leader
IT Operations
IT Service Delivery
IT Service Management
it service partner
Service Delivery Manager
Technology infrastructure planning
Infraestrura IT
Infrastructue as Code
It Infrastructure Leader
IT Leader
IT Management
IT Manager
accurate
Leader of Projects
leadership
leadership abilities
collaborative leadership
Collaboration
Strategic planning & Execution
Business Leader
continuous improvements
Managed Services
Managed Service
Team management
Team Building*
Team Building and Personality Development*
Team Leadership
scope
SOW
SOA
Budget und Forecast
Critical thinking
Cloud Brokerage
SaaS
PaaS
IaaS
Technology Management
roadmaps
Resource Management
Cross-Functional Leadership
Infrastructure Virtualization
IT standards
Governance Risk Compliance
Risk & Governance
Risk Management
ISO 27001 lead auditor
ITIL
COBIT
ISO 31000
Cloud Security
Skills
cloud, job scheduling, Virtualization, System Administration, IT Infrastructure Standardization, Program Management, Cost Savings, Strategic Planning, Global IT Strategy, Resource Management, Cross-Functional Leadership, Change Management, Infrastructure Virtualization, Project Management, Timeline Management, Customer Service, Project Leadership, System Administration, Regional IT Support, Team Management, Best Practices, Processes Management, Problem Solving, it management, it operations management, it service delivery management, project management, program management, it security, it skills, cloud, virtualization, technology, it services, leadership skills, organization skills, ITIL, IT strategy, IT Governance, MS Windows, Linux, Spacewalk
Project history
11/2016
-
Present
Senior Program Manager
Boeing
(>10.000 employees)
Internet and Information Technology
- 18 years of relevant professional experience and 7 years of managerial experience having responsibility for IT Service Delivery, Managed Service model Operations and Support with global and multicultural teams.
- Partnered for delivery of projects with operating budgets up to $700M.
- Excellent written and spoken communication skills in English, with outstanding listening skills. Calm demeanour, grace under fire. Ability to travel domestic or international, as required.
- Ability to build trust and work collaboratively with senior leadership and stakeholders.
- Ensure 100% adherence to quality standards and reviews project deliverables.
- Develop robust workforce planning metrics to accurately measure and forecast the short and long-term needs of the organization in terms of future growth.
- Accountable for outlining the division’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned.
- Act as a focal point of the current and proposed future state of technical capabilities and the quality practices for technical infrastructure in each site.
- Excellent organizational, analytical, leadership skills along with experience working in a matrix organization.
- Detail-oriented yet attuned to the corporate “big picture”. Ability to drive strategy and to dive deep where necessary.
- Strong communication, listening, presentation, and persuasion skills with an ability to graphically represent new ideas and concepts to executive leaders.
- Provide leadership, direction and oversight for the analysis, design, development, implementation and maintenance of enterprise projects.
12/2013
-
11/2016
Technology Manager
Daimler AG (MBRDI)
(>10.000 employees)
Automotive and vehicle construction
- Manages organizational talent through performance management, career planning and development which had increased team’s productivity rated by 40%.
- Proven ability to build trustful relationships with key customers/stakeholders internally and externally including experience of working across diverse geographic areas and cultures.
- Demonstrated management skills in a multicultural environment and management of complex multifaceted global projects, involving external parties.
- Proven experience in an agile delivery role, leading cross-functional teams working across multiple teams and encouraged to be autonomous and self-organizing.
- Outpaced with superior communication skills, innate ability to inspire passion in others and collaboration skills with technical knowledge to achieve business results.
- Generated revenue growth by 25% quarter after streamlining management of Technology, systems, and data center consolidation across 3 locations in Germany.
11/2004
-
11/2013
IT Infrastructure Manager/Project Manager
Hewlett-Packard
- Ensure teams’ delivery success by leveraging agile methodology to enable predictable, quality delivery results and optimize team productivity by 38% by removing impediments.
- Professional, effective leader with a proven ability to build, inspire and motivate teams and driving the development plans that align to their success in career and personality.
- Proven ability to manage influence through persuasion, negotiation, and consensus-building.
- Demonstrates significant levels of initiative and self-confidence, is adaptable and can cope with changing and evolving priorities in a fast-paced, time-sensitive environment.
- Ability to build positive and productive relationships and willing to embrace change and a culture of continuous improvement and efficient service delivery.
- Negotiated service change with business units that increased customer satisfaction while increasing revenue by 15%.
02/2004
-
10/2004
Project Leader
Marlabs GDC
Timeline Management | Customer Service | Project Leadership
07/2002
-
08/2003
Team Leader
Spectrum Softtech Solutions
System Administration| Regional IT Support | Team Management
01/2000
-
12/2001
Software Engineer
Communication Services Research and Development Center
Best Practices | Processes Management | Problem Solving
Time and spatial flexibility
100%
Other
Technology/Business Leader has 18 years of progressive experience with a verifiable track record of achievements, who leverages technology and leadership to build value, drive growth, and embed an environment of continuous improvements. An innovative and determined global leader who delivers value through a collaborative leadership approach in strategic planning.